外觀

ITC 溫莎酒店,豪華精選系列酒店 (班加羅爾)的評價

5 out of 5
ITC 溫莎酒店,豪華精選系列酒店 (班加羅爾)
Windsor Square,25, Golf Course Road, Bengaluru, Karnataka

評價

8.8

優異

10 分評分,優異;293 則評價中有 186 則" "
8 分評分,不錯;293 則評價中有 59 則" "
6 分評分,一般;293 則評價中有 23 則" "
4 分評分,欠佳;293 則評價中有 14 則" "
2 分評分,很差;293 則評價中有 11 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Chi Ho

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good stay
Good stay in ITC Windsor. Very nice and clean room. Breakfast is good. Staff are very friendly and helpful
於 2019 年 1 月住了 1 晚
Manas Krishnamoorthy 於 2019年2月19日的回應
Dear Guest, Thank you for choosing to stay at ITC Windsor, Bengaluru. We appreciate the time taken to write this review on Expedia. We value your patronage and my team and I look forward to welcome you back to ITC Windsor.Warm Regards, Manas Krishnamoorthy, General Manager ITC Windsor

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒適的飯店
飯店服務很好設備也不錯,是來班加羅爾的好選擇
於 2018 年 9 月住了 5 晚
Shekhar V Sawant 於 2018年10月11日的回應
尊敬的客人, 我们很高兴知道您和我们度过了愉快的时光。我们期待着再次欢迎您。 温暖的问候, Shekhar V Sawant 总经理 ITC温莎

10/10 優異

sqq

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚

2/10 很差

Rohit

不滿:職員與服務、設施服務和住宿狀況
Not at all quiet. You cannot sleep here either in the day or night. Desk staff is completely incompetent.They are just trained to smile and say sorry for each and everything. And then they repeat the same mistake again. My room was changed thrice. Air conditioners of all the three rooms were not working. And there were technicians who were constantly called upon to fix ACs of other rooms as well. No respect for privacy. I specifically mentioned that my work hours are in the night and do not disturb me in the day time. But even when my room is on the DND, the staff is calling me to check for god knows what. Constantly had to struggle to get my zomato delivery. This is at best a 2 star hotel. I would not recommend it to anyone
於 2024 年 2 月住了 7 晚
Deepak Menezes 於 2024年2月20日的回應
Dear Mr. Rohit,Thank you for taking out the time to share your feedback with us. Our ultimate endeavour is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. Please do share your details including mobile number with us on deepak.menezes@itchotels.in to connect and assist you at the earliest. Kind regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 優異

Yusuff

讚好:整潔度、職員與服務和住宿狀況
Staff are very friendly and helpful.
於 2024 年 2 月住了 3 晚
Deepak Menezes 於 2024年2月12日的回應
Dear Mr. Yusuff,It was most kind of you to share your stay experience with other guests. I am delighted to know that my team worked to ensure your comfort and that you were looked after well and had a memorable stay. Thank you for your generous comments for the hotel and warm appreciation for the team. It always feels so special when it comes from patrons like you. We value your patronage and we look forward to welcome you back soon.Warm Regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

10/10 優異

Dr. Chovvakkaran

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent!
Our stay was excellent - the staff were very professional , efficient and went over and above to ensure all our needs were met. We had a superb breakfast - the spread and selection of top quality food was impressive. We will definitely choose The Windsor again for our next visit to Bangaluru
於 2024 年 1 月住了 1 晚
Deepak Menezes 於 2024年2月5日的回應
Dear Mr. Chovvakkaran,Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. And we are so glad that you enjoyed the colonial ambiance.Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property.I am delighted to know that my team worked to ensure your comfort and that you were looked after well and had a memorable stay. Thank you for your generous comments for the hotel and warm appreciation for the team. It always feels so special when it comes from patrons like you. Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

8/10 不錯

Nash

商務旅客
讚好:職員與服務
不滿:住宿狀況
於 2024 年 1 月住了 2 晚
Deepak Menezes 於 2024年1月23日的回應
Dear Mr./Ms. Nash,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 優異

Ashok

於 2024 年 1 月住了 3 晚
Deepak Menezes 於 2024年1月26日的回應
Dear Mr. Ashok,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 優異

Pradeep

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service, an oasis amidst the hustle of BLR. A straight shot to the airport (very convenient) and easy to get to the commercial hub (MG ROAD).
於 2023 年 12 月住了 1 晚
Deepak Menezes 於 2024年1月2日的回應
Dear Mr. Pradeep,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 優異

Raja

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s an excellent hotel and we enjoyed our stay. This hotel is a traditional hotel.
於 2023 年 12 月住了 2 晚
Deepak Menezes 於 2024年1月2日的回應
Dear Mr. Raja,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 優異

Chandrabhushan

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent place
於 2023 年 12 月住了 2 晚
Deepak Menezes 於 2023年12月11日的回應
Dear Mr. Chandrabhushan,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 優異

Dinesh (Bloomfield Hills)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful English style property maintained to perfection. Staff excellent. Breakfast buffet with a wide spread including hot vada, idly, Sambar, dosa station & omelette station. Will definitely come back
於 2023 年 10 月住了 8 晚
Deepak Menezes 於 2023年12月11日的回應
Dear Mr.Dinesh,It was such a pleasure to have you stay at ITC Windsor, Bengaluru. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj. Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 優異

Bhaskar

讚好:整潔度、職員與服務和住宿狀況
Excellent
於 2023 年 10 月住了 9 晚
Deepak Menezes 於 2023年12月11日的回應
Dear Mr. Bhaskar,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

8/10 不錯

Damodar

讚好:整潔度、職員與服務和住宿狀況
good
good hotel . clean beautiful . well maintained but breakfast was not up to the mark
於 2023 年 10 月住了 1 晚

10/10 優異

David

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel from the British colonial era
Outstanding hotel. Service was excellent from all parts of the hotel - front desk, restaurants, pool, etc. It is an old hotel, with classic beauty with many paintings and decoration from the time of British. Hotel breakfast quality and selection was outstanding. Plenty of hot water and flow in the shower. Very large, comfy towels. I wish I had an excuse to stay here again.
於 2023 年 9 月住了 5 晚

10/10 優異

Brian

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
My go-to for Business in Bangalore
Excellent service. I especially appreciate the Irish pub in the lobby for a casual meal and drinks.
於 2023 年 9 月住了 3 晚

10/10 優異

Murali

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bangalore - September 2023
We got a club room since there was three occupants. We enjoyed the club facilities in the evening and the staff provided a very welcoming experience. No need for dinner if you can enjoy the evening hospitality. Beautiful chocolate shop to get custom gifts for people on short order - A mega plus. The smell of chocolate, free. Breakfast and the options to choose from was excellent. We could easily stay there for couple hours and enjoy the hospitality and the variety. Awesome. Well done. Many different nooks to hang out and enjoy in the hotel and relax and be there with family and still get privacy while enjoying the nice surrounds of the hotel. Will go there again if another opportunity presents itself.
於 2023 年 9 月住了 1 晚

4/10 欠佳

Anand

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

Ashok

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff at the property during my stay were more than gracious and hospitable. Specially staff at the restaurant, sweet shop, front desk, transportation and a few others who i interacted with during my stay made me feel very comfortable. Thanks everyone.
於 2023 年 8 月住了 7 晚
Deepak Menezes 於 2023年9月4日的回應
Dear Mr. Ashok, It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

8/10 不錯

Yoshiro

商務旅客
讚好:整潔度和職員與服務
food in restaurant was very good
於 2023 年 8 月住了 2 晚
Deepak Menezes 於 2023年8月25日的回應
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

6/10 一般

Som

家人同遊
讚好:整潔度和住宿狀況
Excellent property.. Staff need to be more trained in restaurant. They forget orders, delays in orders, and no one dedicated server for a table and thus mixups/ missed orders. (Took us 25 min to get a can of sprite) Staff also need to give way to hotel guests. They walk across guests with plate full of food and it’s just not courteous. It’s basic training. The hotel rooms themselves are good but dated especially bathrooms. A tad disappointing considering this was one of the marquee hotels in Bangalore. I guess you can definitely see a difference between a Taj and rest.
於 2023 年 8 月住了 2 晚
Deepak Menezes 於 2023年8月25日的回應
Dear Guest, We appreciate the effort taken to share this feedback with us. At ITC Windsor, we do strive to go the extra mile and give our guests unmatched hospitality and a memorable stay. While I'm delighted to know that you enjoyed our ambience and services, it is indeed a regret that we fell short of your expectations during your recent stay with us. Please note that I have taken your feedback up with the concerned teams to ensure this is not repeated. We look forward to welcoming you back to ITC Windsor for a more convivial experience. Best Regards, Deepak Cedric Menezes General Manager ITC Windsor, Bengaluru

10/10 優異

Ramesh

讚好:整潔度、住宿狀況和客房舒適度
Great place to stay. 40 year old property. Well maintained and renovated. Esp the Towers
於 2023 年 8 月住了 1 晚
Deepak Menezes 於 2023年9月4日的回應
Dear Mr. Ramesh, It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Deepak Menezes 於 2023年8月11日的回應
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 優異

chandra

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Deepak Menezes 於 2023年8月11日的回應
Dear Guest,It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj..Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

10/10 優異

Ramesh

於 2023 年 8 月住了 1 晚
Deepak Menezes 於 2023年8月11日的回應
Dear Mr. Ramesh, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 優異

Jayaraman

家人同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Amazing collection!!! Enjoyed the stay here and perhaps our go to hotel in Bangalore. Showcases everything about Bangalore!!! And the people amazing :)
於 2023 年 4 月住了 1 晚
Deepak Menezes 於 2023年4月21日的回應
Dear Mr. Jayaraman, Dear Guest,It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USBGC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

10/10 優異

chandra

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚
Deepak Menezes 於 2023年3月23日的回應
Dear Guest,Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

8/10 不錯

HAZEL

於 2022 年 12 月住了 1 晚
Deepak Menezes 於 2023年5月13日的回應
Dear Guest, Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 優異

Nazuk

Deepak Menezes 於 2023年3月23日的回應
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

2/10 很差

Andrew

於 2022 年 11 月住了 1 晚
Deepak Menezes 於 2023年5月13日的回應
Dear Guest, Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

8/10 不錯

BERND

於 2022 年 9 月住了 1 晚
Deepak Menezes 於 2023年2月23日的回應
Dear Guest,It was such a pleasure to have you stay at The ITC Windsor.World's first LEED zero carbon certified hotel, ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

10/10 優異

Govind

於 2022 年 7 月住了 2 晚
Deepak Menezes 於 2023年5月13日的回應
Dear Guest, Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 優異

Gianpietro

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel in old enlish style
Very nice hotel in old English style. Staff war always very friendly and helpful. Food was excellent and in big variety.
於 2022 年 6 月住了 3 晚
Deepak Menezes 於 2023年5月13日的回應
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

8/10 不錯

Guillaume

讚好:整潔度、職員與服務和住宿狀況
於 2022 年 6 月住了 2 晚
Deepak Menezes 於 2023年2月23日的回應
Dear Guest, It was such a pleasure to have you stay at The ITC Windsor.World's first LEED zero carbon certified hotel, ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

4/10 欠佳

Sathiya

家人同遊
讚好:整潔度和住宿狀況
不滿:職員與服務和設施服務
When we checked in, the checkin desk person said that the stay comes with complimentary breakfast. But, the next day morning, another person at the checkin desk said we had to pay for it. We ended up paying. This is very poor behavior for such a top rated hotel. Late in the evening when we wanted to dine in the hotel's restaurants, none of them allowed us in, saying that advance reservation is needed. This kind of treatment should not be given for folks staying in the hotel.
於 2022 年 5 月住了 1 晚
General Manager 於 2022年6月15日的回應
Dear Guest, Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 優異

Godwin

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 2 晚
General Manager 於 2022年6月15日的回應
Dear Guest, Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 優異

Rajashekar

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Place to Stay
We stayed a night and it was pretty good the time we spent there. We had dinner in one of the restaurants inside and the food was amazing and checked out early in the morning. Did not spend much time to write a detailed review. Everything is very good with the exception of bathroom. Bathtub is not the great but can adjust.
於 2022 年 4 月住了 1 晚
Deepak Menezes 於 2023年2月24日的回應
Dear Mr. Rajshekhar, Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. And we are so glad that you enjoyed the colonial ambiance.Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property.The team at ITC Windsor is committed to quality service and your appreciation is truly rewarding.Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

8/10 不錯

Natalia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful historic hotel. Great service, very accommodating, attentive and on time. Old style historic decor. Loved the balcony in the room, library with bar service options and good book choice, chocolate store - handmade chocolate was wonderful, and beautiful small garden. Rooms are clean and comfortable. Bathroom needed a bit of upgrade.
於 2022 年 3 月住了 3 晚
Deepak Menezes 於 2023年3月2日的回應
Dear Ms. Nataliya, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our fitness center and spa as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 優異

Prashant

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hospitality and the nature
於 2022 年 3 月住了 3 晚
Deepak Menezes 於 2023年3月2日的回應
Dear Mr. Prashant, It was such a pleasure to have you stay at The ITC Windsor.World's first LEED zero carbon certified hotel, ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

2/10 很差

Rudrarup

於 2022 年 3 月住了 1 晚
Deepak Menezes 於 2023年4月5日的回應
Dear Guest, Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 優異

真實旅客

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2022 年 1 月住了 3 晚
Team ITC Windsor 於 2022年1月26日的回應
Dear Guest, Thank you for your feedback! We look forward to seeing you again.

2/10 很差

Sri Harsha

多人同遊
讚好:整潔度和職員與服務
不滿:客房舒適度
Bed not comfortable
Bed is not comfortable. They need to scent smoking rooms before giving it to new guests
於 2022 年 1 月住了 1 晚
Deepak Menezes 於 2023年2月24日的回應
Dear Guest, Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

6/10 一般

Syed

伴侶同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
The reception/operator was unavailable most of the times. Although, they did call back but that was much later. Very few water bottles were kept in the room.
於 2021 年 12 月住了 2 晚
Deepak Menezes 於 2023年3月2日的回應
Dear Guest, Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable stay, good service and excellent breakfast
於 2021 年 12 月住了 1 晚
Team ITC Windsor 於 2022年1月26日的回應
Dear Guest, Thank you for your feedback! We look forward to seeing you again.

10/10 優異

SriHarshaNag

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Awesomeness filled with royalty 😍
This Hotel is amazing, breakfast was extraordinary.
於 2021 年 12 月住了 1 晚
Manas Krishnamoorthy 於 2021年12月15日的回應
Dear Guest, Thank you for choosing to stay at the ITC Windsor, and for taking the time out to share your feedback with us. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. We are happy to know that you enjoyed our cuisine which has indeed created a different dimension in the fine dining culinary space of Bangalore. Thank you for your recognition of our ambience, services and hospitality. We look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

10/10 優異

Varad

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Excellent all around. Stayed for 3 days. They have an excellent staff. Would be delighted to come back.
於 2021 年 12 月住了 3 晚
Manas Krishnamoorthy 於 2021年12月14日的回應
Dear Guest, Thank you indeed for choosing to stay at the ITC Windsor. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. We are happy to know that you enjoyed our cuisine which has indeed created a different dimension in the fine dining culinary space of Bangalore. Thank you for your recognition of our ambience, services, hospitality and culinary offerings. We look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

8/10 不錯

Sainath

讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendliness and attentive staff along with an amazing array of eateries
於 2021 年 12 月住了 1 晚
Manas Krishnamoorthy 於 2021年12月6日的回應
Dear Guest, We are delighted to know that you had a great experience with us. At ITC Windsor, we are committed to your health, hygiene and safety through elevated hygiene protocols, state-of-the-art technology and advanced disinfectants. We are delighted to know that you feel safe with us. People are our greatest assets and your appreciation and generous words of encouragement for the team would go a long way in inspiring and motivating each of us to deliver Service Par Excellence to all our discerning guests. We certainly look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

10/10 優異

Saurabh

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel and value for money.
Good hotel and value for money.
於 2021 年 11 月住了 1 晚
Manas Krishnamoorthy 於 2021年11月24日的回應
Dear Mr. Saurabh, We appreciate the time taken to share such a wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. Thank you truly for your recognition of our ambience, services and hospitality. We look forward to welcoming you back at the ITC Windsor. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

10/10 優異

Prema

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
excellent
stay was good except the dormitory for driver's stay please try to provide some place and coffee facility for drivers stay
於 2021 年 11 月住了 1 晚
Manas Krishnamoorthy 於 2021年11月23日的回應
Dear Guest, Thank you for choosing to stay at ITC Windsor. Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property. Thank you for words of appreciation for our services. Please note that we have made note of your feedback and shall work towards ensuring the same. Thank you, as my team and I look forward to welcoming you back soon. Best regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Visit
The staff was very friendly, knowledgeable and helpful. They were warm yet professional. Really enjoyed my visit. The breakfast buffet was amazing!
於 2021 年 11 月住了 3 晚
Manas Krishnamoorthy 於 2021年11月23日的回應
Dear Guest, Thank you for taking the time out to share your feedback with us. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. People are our greatest assets and your appreciation and generous words of encouragement for the team would go a long way in inspiring and motivating each of us to deliver Service Par Excellence to all our discerning guests. We look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru