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班加羅爾 JW 萬豪酒店的評價

5 out of 5
班加羅爾 JW 萬豪酒店
24/1 Vittal Mallya Road, Bengaluru, Karnataka

評價

9.2

卓越

10 分評分，優異；162 則評價中有 111 則" "
8 分評分，不錯；162 則評價中有 36 則" "
6 分評分，一般；162 則評價中有 9 則" "
4 分評分，欠佳；162 則評價中有 3 則" "
2 分評分，很差；162 則評價中有 3 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Ka Lai (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Service Good
Breakfast can put more Asian food ? like congee, fired vegetable, also free wifi for customer
Parul Thakur 於 2015年11月7日的回應
Dear Guest, Thank you for sharing your constructive feedback with us that will only enable us to serve our guests better. I will certainly look at addressing the concerns raised by you and can assure you of a more memorable stay on your next visit. Warm Regards, Parul Thakur. General Manager. JW Marriott Bengaluru.

8/10 不錯

Yvonne (Hong kong)

讚好：整潔度、住宿狀況和客房舒適度
酒店外觀是五星級，但服務質素只昰一般。服務臺轉送物件到房間竟然送錯，之後又忘了送上房間。下次會試住另外一間。
Parul Thakur 於 2015年11月7日的回應
Dear Guest, Thank you for your review of the JW Marrriott Bengaluru and we appreciate your feedback. We look forward to welcoming you back and providing you with another memorable experience. Warm Regards, Parul Thakur, General Manager. JW Marriott Bengaluru.

6/10 一般

Darshana

讚好：住宿狀況
於 2024 年 4 月住了 3 晚
Gaurav Sinha 於 2024年4月20日的回應
Dear Guest,Greetings from JW Marriott Hotel Bengaluru!Thank you for sharing your feedback on your recent visit to our hotel.It is indeed disheartening to know your visit to our hotel was less than satisfactory.We have duly noted your feedback and will certainly look into the same to avoid such instances in future.The team and I look forward to welcoming you to JW Marriott Hotel BengaluruWarm Regards,Hotel ManagerJW Marriott Hotel Bengaluru

6/10 一般

Shamti

於 2024 年 1 月住了 2 晚

6/10 一般

Gonchikar (Duluth)

於 2023 年 12 月住了 3 晚

10/10 優異

DEBASHISH

讚好：整潔度、職員與服務、設施服務和住宿狀況
Next to UBCT
於 2023 年 11 月住了 2 晚

8/10 不錯

TSUBASA

於 2023 年 9 月住了 2 晚

10/10 優異

NARENDRA

讚好：整潔度、職員與服務和住宿狀況
Everything!!
於 2023 年 7 月住了 6 晚

10/10 優異

Gary

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Beautiful hotel, great staff and service, amazing buffet and restaurants, and located right next to UB City mall for shopping and more restaurant choices.
於 2023 年 6 月住了 11 晚

10/10 優異

Kartik (encinitas)

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This is an amazing Hotel - perhaps the best of all I have stayed in all my world travels. The staff is beyond compliments - each one putting in so much by way of care and dedication. My daughter suffers from Celiac Disease and just one mention of that at the check in (reception) was met with every chef reaching out to ensure meals were prepared for her with the utmost concern and precautions. Chef Rama, Sunil, Gopal all deserve special mention here. The front desk is very responsive to every need. I an go on and on about the cleanliness, maintenance, fcomfort and other attributes that everyone mentions here - they are all impeccable! I will return here on my next visit to Bangalore. Keep up the good work, please!
於 2023 年 6 月住了 6 晚

10/10 優異

Andrew

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 12 晚

10/10 優異

RAJI

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 2 晚

10/10 優異

MIN SEOK

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 2 晚

10/10 優異

Scott

家人同遊, 多人同遊
讚好：職員與服務、設施服務和住宿狀況
於 2023 年 5 月住了 1 晚

8/10 不錯

Marnonette (seattle)

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Excellent stay! Our package came with daily breakfast and your choice of lunch or dinner. I highly recommend this package as the food in their main restaurant is excellent. They had both Indian and non-Indian options, which was great. Our room came with a bath which was great, but it was not adequately cleaned upon our check in. When we notified the staff, it took some time for them to respond but eventually they did. Otherwise, cleanliness and service were excellent and quick.
於 2023 年 4 月住了 3 晚

10/10 優異

Karen

於 2023 年 3 月住了 8 晚

8/10 不錯

Rohan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel and very centrally located
This was my first stay here at the JW Marriott Bangalore near UB city. The hotel is very nice and I had a very enjoyable stay. Pros: Nice hotel, nice rooms - well appointed, very good breakfast, good service (room service was reasonably quick and efficient) Cons: The key cards and their readers in the lifts as well as on room doors have issues. Almost all the guests i interacted with in the lifts had the same issues. This definitely needs immediate attention. It is a source of unnecessary irritation and inconvenience. Overall no major issues and I would give it 4.5 stars out of 5.
於 2022 年 6 月住了 3 晚
Gaurav Sinha 於 2022年6月21日的回應
Dear Rohan, I would like to thank you for taking the time to share your experience on this esteemed platform. While we are glad to learn that you were impressed with our expansive rooms, delectable breakfast and personalized service. We are extremely concerned to know that your stay with us was less than satisfactory. Kindly accept our heartfelt apologies for the inconvenience faced by you. We have duly noted your feedback regarding the key card error. Please be assured, we have shared your feedback with our Front Office Manager to look into the matter and give the seriousness it deserves. We request you to let us know a suitable day and time to speak with you to assure that this was an aberration and not reflection of our otherwise high standard. Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. I stand committed along with my team to ensure that all your future stays will both be comfortable and memorable. The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru Warm Regards, Hotel Manager JW Marriott Hotel Bengaluru

8/10 不錯

Suhasini

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very comfortable stay.. great location.
於 2022 年 5 月住了 3 晚
Gaurav Sinha 於 2022年6月16日的回應
Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are glad to know that you had a wonderful stay at our hotel and were impressed with our hospitality and ideal location, near Cubbon Park and UB City. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards, Hotel Manager JW Marriott Hotel Bangalore

10/10 優異

Sharan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent guest service, very well maintained property, rapid response time from staff, generous sized rooms & fantastic dining options. The breakfast & dinner buffets offered a wide variety of cuisine & dietary options.
於 2022 年 5 月住了 1 晚
Gaurav Sinha 於 2022年6月16日的回應
Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. At JW Marriott Hotel Bengaluru we create environments and experiences that foster togetherness and leave our guests feeling nurtured with a deep sense that “all is well.” It is indeed a pleasure to learn that you had a memorable experience at our hotel and were delighted with our expansive rooms, sumptuous buffet prepared by our seasoned Chefs coupled with impeccable service extended by our thoughtful team members. We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back. Warm Regards, Hotel Manager JW Marriott Hotel Bangalore

8/10 不錯

Roy

讚好：整潔度、職員與服務和客房舒適度
Best Hotel in town... well almost.
The staff were amazing. Though the rooms wore a jaded look, the overall comfort level was above average for the region. The bathroom towel hook was loose and fell just missing my foot. It needs to be tightened. Informed housekeeping who in turn informed the engineer to fix it. The customer relations officer in particular took good care of me.
於 2022 年 4 月住了 4 晚
Gaurav Sinha, Hotel Manager 於 2022年4月28日的回應
Dear Roy, I would like to thank you for taking the time to share your experience with us. While we are glad to learn that you were impressed with our thoughtful team members, we regret to know that certain aspects of your stay were less than satisfactory. Kindly accept our sincere apologies for the inconvenience faced by you. Please be assured, we have shared your feedback with our Executive Housekeeper and Chief Engineer to look into the same and ensure that this would not repeat in future. The issue experienced by you should have been prevented from happening if we are to pride ourselves as quality hospitality service providers. I stand committed along with my team to ensure that all your future stays will both be comfortable and memorable. My team and I, look forward to hosting you back soon. Warm Regards, JW Marriott Hotel Bengaluru

8/10 不錯

Graeme

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 4 月住了 1 晚

10/10 優異

Ashok

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Polite staff, clean rooms, best food and great pool side cafe
於 2021 年 12 月住了 1 晚
Gaurav Sinha 於 2022年4月13日的回應
Dear Ashok, Thank you for sparing your valuable time to share such a kind review on your experience with us. At JW Marriott Hotel Bengaluru we create environments and experiences that foster togetherness and leave our guests feeling nurtured and with a deep sense that “all is well.” It is indeed a pleasure to know that you had a memorable stay at our hotel and were delighted by the warm hospitality, spacious rooms and flavorful food prepared by our seasoned Chefs. Your positive feedback will act as source of inspiration for us. We are committed to offer you the most pleasant and comfortable stay on each of your future visits and look forward to welcoming you back. Warm Regards, Gaurav Sinha Hotel Manager JW Marriott Hotel Bengaluru

10/10 優異

ROHIT

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best
Was wonderful staying
於 2022 年 2 月住了 1 晚
Hotel Manager, JW Marriott Hotel Bangalore 於 2022年2月28日的回應
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for sharing a positive feedback on your recent visit to our hotel. The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru. Warm Regards Gaurav Sinha

10/10 優異

Mohammed

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was a nice experience , especially the satff at the restaurant and housekeeping.
於 2022 年 2 月住了 3 晚
Hotel Manager, JW Marriott Hotel Bengaluru 於 2022年2月23日的回應
Dear Guest, Thank you for sparing your valuable time to share such a kind review on your experience with us. We are delighted to know that you had a warm stay at our hotel and were impressed with the thoughtful service extended by our team members at the restaurant and the housekeeping team members. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards Gaurav Sinha

8/10 不錯

Kim

讚好：職員與服務、住宿狀況和客房舒適度
샤워 가운에서 냄새가 나서 아쉬었어요
於 2022 年 2 月住了 1 晚
Hotel Manager, JW Marriott Hotel Bengaluru 於 2022年2月18日的回應
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for sharing your feedback on your recent visit to our hotel. Kindly accept my heartfelt apologies for the inconvenience faced by you during your recent stay. I take this opportunity to inform you, your feedback has been shared with the Housekeeping Manager to ensure such instances are avoided in future. I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations. Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hosting you back soon. Warm Regards Gaurav Sinha,

10/10 優異

Kim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 1 晚
Hotel Manager, JW Marriott Hotel Bengaluru 於 2022年2月9日的回應
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for sharing a positive rating on your recent visit to our hotel. The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru. Warm Regards, Gaurav Sinha

8/10 不錯

Sandeep

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was spacious , but there was dust in the room, was not cleaned properly..
於 2021 年 12 月住了 1 晚
Gaurav Sinha 於 2022年1月6日的回應
Dear Sandeep, I would like to thank you for taking the time to share your experience on this esteemed platform. While we are glad to learn that you liked the room , we regret to know that certain aspects of your stay were less than satisfactory. Kindly accept our sincere apologies for the inconvenience faced by you. Please be assured we have shared your feedback with our Housekeeping Manager to look into the same and ensure that this would not repeat in future. I stand committed along with my team to ensure that all your future stays will both be comfortable and memorable. The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru Warm Regards, Hotel Manager JW Marriott Hotel Bengaluru

10/10 優異

Waseef (Dubai)

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Please get ride of auto rickshaw guys who is always try and ripoff hotel guests with unrealistic prices. Plus they got bad attitude and we encountered drunk rickshaw driver.
於 2021 年 12 月住了 2 晚
Gaurav Sinha, Hotel Manager 於 2022年1月10日的回應
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for sharing your rating on your recent visit to our hotel. It is indeed disheartening to know your visit to our hotel was less than satisfactory. We request you to connect with us at Gaurav.Sinha@marriott.com for us to understand the concerns faced by you. The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru. Warm Regards, JW Marriott Hotel Bengaluru

4/10 欠佳

Monis

不滿：整潔度、設施服務和住宿狀況
Dilapidated and worn out property which looks like it hasn’t been maintained over months . Soiled carpets greet you at the check and you can even find soiled carpets in the room. Smelly aged towels . Strong smell of Mold in the air conditioning system. Certainly not even a 3 star property. I won’t ever recommend this to anyone.
於 2021 年 11 月住了 3 晚
Hotel Manager JW Marriott Hotel Benga 於 2021年12月10日的回應
Dear Guest, I would like to thank you for taking the time to share your experience with us. Kindly accept my heartfelt apologies for the inconvenience faced by you during your recent stay. I am extremely concerned to know that you stay with us was less than satisfactory. All of us at JW Marriott Hotel Bangalore endeavour to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Please be assured we have shared your feedback with our management to look into the matter and give the seriousness it deserves. I take this opportunity to inform you, JW Marriott Hotel Bengaluru is known for its personalized and customized service extended by our dynamic team members. I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations. Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hosting you back soon. Warm Regards, Gaurav Sinha

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Booked this property as a gift for my parents. They loved it. Great room, views and amazing breakfast spread! Customer service was also stellar!
於 2021 年 8 月住了 1 晚

8/10 不錯

Raymond

於 2021 年 7 月住了 2 晚
Gaurav Sinha 於 2021年7月23日的回應
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for leaving us your valuable feedback. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

8/10 不錯

shyam

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perils of Covid-19 seen in staff behavior
Probably on the best hotel properties in Bangalore. I've always loved staying here at the JW. Rooms are immaculate, service staff are friendly and accommodating. Although they were very careful in operational compliance because of covid rules in Karnataka, they certainly made sure I was comfortable. There were groups of people standing around next to where we ate lunch, possibly staff from the hotel, which was slightly discomforting because they were staring at us like we were doing something wrong! That can be avoided. People are on-edge, so to speak, so, any group gathering can be avoided, especially in eating areas where we are unmask . I did mention this to the front desk staff when checked out. Ironically, I had my mask off when I spoke with the front office staff and the lady there quickly (and very overzealously) pointed at me and asked me to put on my mask. That I thought was interesting. Otherwise, a good hotel with fantastic rooms.
於 2021 年 6 月住了 1 晚
Gaurav Sinha 於 2021年7月23日的回應
Dear Shyam, Greetings from JW Marriott, Bengaluru. Thank you for choosing to stay with us and for sharing your valuable feedback. We apologize for the inconvenience faced by you during your stay. While the hotel ensures the highest levels of safety for our guests, we understand that subtle measures can be taken to ensure efficient communication to our patrons. We have taken a note of your feedback and hope to have the chance to welcome you back to our hotel shortly. Warm Regards, Gaurav Sinha Hotel Manager

6/10 一般

Piyush

家人同遊
不滿：整潔度和客房舒適度
於 2021 年 3 月住了 2 晚
Gaurav Sinha 於 2021年4月6日的回應
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for leaving us your valuable feedback. We have taken a note of your review and hope to be able to serve you better during your next visit. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

10/10 優異

chandan

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 1 晚
Gaurav Sinha 於 2021年3月23日的回應
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and leaving us your valuable feedback. Your Kind words towards our hotel, associates and service delight us and encourage us to ensure that we always do our best. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent place to stay, very friendly staff , great location
於 2021 年 2 月住了 3 晚
Gaurav Sinha 於 2021年3月23日的回應
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and leaving us your valuable feedback. Your Kind words towards our hotel, associates and service delight us and encourage us to ensure that we always do our best. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

2/10 很差

真實旅客

家人同遊
讚好：整潔度
不滿：職員與服務
Poor service and management
The service is downright horrible. You would see more courteous staff in Oyo hotels that is 1/4 the price of this property. On the Hotels listing they promised a complimentary room upgrade. However when I went there they gave me the same room I booked and called it an upgraded one, shameful. Swimming pool rooms are a mess and not clean. There are barely any TV channels, bath tubs are small. The property itself is good, in a good location and comfortable. But the service is definitely not that expected from JW Marriott.
於 2021 年 2 月住了 2 晚
Gaurav Sinha 於 2021年3月23日的回應
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for leaving us your valuable feedback. We are extremely disheartened to learn about your experience at our hotel. We believe in upholding the highest standards of service delivery & product. We have taken a note of your feedback and strive to serve you better during your next visit. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

10/10 優異

Mohammed

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 2 月住了 1 晚
Gaurav Sinha 於 2021年3月23日的回應
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and leaving us your valuable feedback. Your Kind words towards our hotel, associates and service delight us and encourage us to ensure that we always do our best. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

8/10 不錯

真實旅客

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 2 月住了 1 晚
Gaurav Sinha 於 2021年2月20日的回應
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and leaving us your valuable feedback. Your Kind words towards our hotel and service delight us and encourage us to ensure that we always do our best. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

8/10 不錯

THIMMAIAH

讚好：整潔度、職員與服務和住宿狀況
Power snapped for 15 mns
於 2021 年 1 月住了 1 晚
Gaurav Sinha 於 2021年1月11日的回應
Dear Mr. Thimmaiah, Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and leaving us your valuable feedback. Your Kind words towards our hotel and service delight us and encourage us to ensure that we always do our best. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

4/10 欠佳

John

家人同遊, 多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 10 月住了 3 晚
Team JW Marriott, Bengaluru 於 2020年12月1日的回應
Dear Mr. John, Greetings from JW Marriott, Bengaluru. We thank you for choosing to stay with us and for sharing your valuable feedback. We are extremely disheartened to learn about your experience at our hotel. Our team has taken a note of your feedback and strives to be able to serve you better during your next stay with us. We look forward to have the opportunity to serve you again shortly. Sincerely, Team JW Marriott, Bengaluru

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel and location!
於 2020 年 2 月住了 1 晚
Reuben 於 2020年3月4日的回應
Dear Guest, Greetings from JW Marriott Bengaluru! Thank you for choosing to stay with us and for leaving us your valuable feedback. Your kind words towards our hotel encourage us to ensure that we continue to outdo ourselves in pursuit of being your favorite travel company. We thank you for your kind patronage and look forward to welcoming you again to JW Marriott Hotel, Bangalore. Warm Regards, Reuben Kataria General Manager JW Marriott Bengaluru.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property and staff provide excellent hospitality in all departments. The swimming pool was something of a disappointment. Not really suitable for swimming for exercise it's essentially a shallow (4feet) play pool for families with young children. Also the sun does not hit the terrace where the pool resides so it's a disappointment for those who want to swim daily.. It is very clean like all areas of the hotel. What is amazing is the buffet offerings in the JW Kitchen both for lunch and dinner which are excellent. World class. The rooms and coridoors are excellently maintained by a superb housekeeping team.
於 2020 年 2 月住了 4 晚
General Manager 於 2020年3月4日的回應
Dear Valued Guest, Greetings from JW Marriott Bengaluru, At the onset, I thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you loved the hotel, we thank you for your kind words of appreciation. With regards to the pool depth, we would like to bring to your notice that the standard pool depth of all 5-star hotels is around 4 feet. Thank you once again for your recent visit and we look forward to welcoming you back soon. Warm Regards, Reuben Kataria General Manager JW Marriott Hotel, Bangalore.

8/10 不錯

Abdul Satar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚
Nikita Das 於 2020年1月7日的回應
Thank you for your feedback.

10/10 優異

Kevin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
best and cleanest hotel in india so far.biggest breakfast spread
於 2019 年 12 月住了 3 晚
Aakashdeep Singh 於 2020年1月7日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Imran

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Homely atmosphere made possible by staff coming together to ensure that guests are treated well Very friendly staff Right from the concierge Mr. Leslie, to mr. Sachdeva front office manager Will stay here whenever I visit Bangalore
於 2019 年 12 月住了 3 晚
Aakashdeep Singh 於 2020年1月7日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Shivakumar

於 2019 年 12 月住了 1 晚
Team JW Marriott Hotel Bengaluru 於 2020年12月1日的回應
Dear Valued Guest, Greetings from JW Marriott Bengaluru. At the onset, we would like to thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you loved the hotel, we thank you for your kind words of appreciation.Thank you once again for your recent visit and we look forward to welcoming you back soon. Warm Regards, Team JW Marriott Hotel Bengaluru

10/10 優異

Vikas

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 6 晚
Aakashdeep Singh 於 2020年1月7日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great Location Great amenities and courteous staff. 2 things stood out: 1) We were at the 6th floor yet the loud music from Parties 4 floors below on friday/saturday nights could annoy us at night. I was expecting either better sound proofing or a better choice of party floor 2) There was a longish wait to get seated for breakfast on Saturday morning. Over all a good experience
於 2019 年 10 月住了 2 晚
Reuben Kataria 於 2020年1月10日的回應
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and leaving us your valuable feedback. We are disheartened by the seemingly negative experience you had with us and would like to assure you of doing better with our service on your next visit. We have taken note of your concerns, and will ensure that we communicate it to management, to ensure that you never face a similar experience with us in future.We do hope to be given the opportunity to host you again, and hope to see you dine with us soon. Warm Regards, Reuben Kataria General Manager JW Marriott Bengaluru.

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
I loved the service. All the staffs were extremely friendly and went out of their way to make the stay comfortable. I thoroughly enjoyed the breakfast buffet! Great variety of food choices.
於 2019 年 10 月住了 8 晚
Team JW Marriott Hotel Bengaluru 於 2019年10月17日的回應
Dear Guest Greetings from JW Marriott Hotel Bengaluru! Thank you for sharing your valuable feedback with us regarding the service and amenities at the hotel. We are truly delighted to find out about your impeccable experience and look forward to welcome you for much more during your coming stays. We look forward to welcoming you soon at the hotel. Warm Regards Team JW Marriott Hotel Bengaluru

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not a well maintained hotel. Service is terrible. Air conditioning in coffee shop not working. There were flies everywhere around during lunch. Rooms need an upgrade. Not worth the money they charge. .
於 2019 年 7 月住了 1 晚
Team JW Marriott Hotel Bengaluru 於 2019年8月1日的回應
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and leaving us your valuable feedback. We are disheartened by the seemingly negative experience you had with us and would like to assure you of doing better with our service on your next visit. We have taken note of your concerns, and will ensure that we communicate it to management, to ensure that you never face a similar experience with us in future. We do hope to be given the opportunity to host you again, and hope to see you dine with us soon. Warm Regards, Team JW Marriott Hotel Bengaluru