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斑加路魯外環路諾富特酒店的評價

5 out of 5
斑加路魯外環路諾富特酒店
Opposite RMZ Ecospace Business Park, Marthahalli-Sarjapur, Outer Ring Rd, Bengaluru, Karnataka

評價

8.2

很好

10 分評分，優異；88 則評價中有 24 則" "
8 分評分，不錯；88 則評價中有 49 則" "
6 分評分，一般；88 則評價中有 10 則" "
4 分評分，欠佳；88 則評價中有 3 則" "
2 分評分，很差；88 則評價中有 2 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

7.0/10 

設施服務

8.4/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
ok
Ok

10/10 優異

Sunghoon (Oberursel)

讚好：整潔度、職員與服務和住宿狀況
Descent hotel to stay in Bangalore
於 2023 年 1 月住了 2 晚

6/10 一般

Venkatesh (Herndon)

讚好：整潔度和職員與服務
不滿：住宿狀況

2/10 很差

Guha Athreya

商務旅客
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
1. For got welcome letter with QR code for room service 2. When the QR code is used, you land on a page where room service menu is nearly impossible to find. It’s at least 4 clicks while it should be 1 click 3. The work chair is the most un-ergonomic chair ever made by man. It’s designed to damage your back. 4. The bathroom fitting were leaky and flooded the place with water. 5. One person who came from room service tightened the fitting and said he would send someone to mop up the water. This person never arrived. After waiting for 12 hours, and calling repeatedly for some help, someone finally cleaned it up the next day 6. The storage space doors are designed to confuse you. Either the left or right door will open, but both look alike, so you have to guess each time. Stupidest design ever. 7. When I asked to speak to the manager of the hotel, they said he is busy and that he will call back, but he never did. 8. I am sorry I can’t remember the 20 other things that were wrong. This is just a sample. 9. I will never stay here again. 10. I will make every effort possible to save as many people as possible from the torture of a stay at this place.
於 2022 年 9 月住了 2 晚

2/10 很差

真實旅客

家人同遊
不滿：職員與服務、住宿狀況和客房舒適度
Terrible service
Horrible and inconsistent service despite of being a high end hotel. 1) no one picks phone when i tried to call concierge several times. Finally i had to walk down and tell them each time 2) i tried to extend my stay and the staff (Naveen) had no clue to help me with it 3) i tried to use the premier lounge and sadly they could not verify if im a premier member . The staff is lousy and not helpful at all
於 2022 年 7 月住了 2 晚

4/10 欠佳

Janardhana

商務旅客
不滿：職員與服務
Customer service is too bad. They see claims 5 star hotel and their service is less than 2 star hotel.
於 2022 年 4 月住了 2 晚
Maverik Mukerji 於 2022年5月18日的回應
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place to stay on ORR
We were driving through Bangalore and had chosen this place to spend the night. We were checked in at about 2am. The front office was efficient and courteous. We had requested for an extra bed, which was not provided. But, given the time of the day, we decided to manage with the couch in the room for our son. The sticker in the room said it was sanitized. We were given a late check out as well. Breakfast was nice! The Outer Ring Road is in bad shape due to the metro construction. Else, the stay was comfortable
於 2021 年 12 月住了 1 晚

10/10 優異

DEFAKARAN

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing experience. Comfortable stay Clean and tidy
於 2021 年 12 月住了 2 晚

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 2 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good
於 2021 年 11 月住了 1 晚

8/10 不錯

Anil

商務旅客
讚好：職員與服務、設施服務和住宿狀況
Loved a dish at the restaurant Square. Chef Pintu and Chef Valli were very kind to share their recipe and even explained in detail how to cook. The staff is super friendly and helpful. Only downside was the rooms had some dust, albeit I was in a smoking room
於 2021 年 11 月住了 2 晚

6/10 一般

Gururaj Vinod

讚好：客房舒適度
OK Stay
Overall OK Stay. Good Location. Ample Parking Space. Check-Inn was a Little Slow. The In Room Dining Food was not up to Expectations. the Taste was pretty Bad. (Biriyani) the Liquor supply to Room was Messed up by the Room Service and i Ended up Buying More than Required. IRD needs serious Improvements.
於 2021 年 10 月住了 1 晚

8/10 不錯

Aswin

於 2021 年 9 月住了 2 晚

8/10 不錯

Fanivikash

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
location is perfect and its clean
於 2021 年 9 月住了 3 晚

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel is located in a good location. Service is really good. Would definitely come back here. My kids loved the buffet and the food service also.
於 2021 年 3 月住了 2 晚
Maverik Mukerji 於 2021年5月24日的回應
Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 1 晚
Maverik Mukerji 於 2021年5月24日的回應
Dear Guest, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2021 年 1 月住了 1 晚
Maverik Mukerji 於 2021年1月26日的回應
Dear Guest, It is a pleasure to have you stay with us at Novotel Bengaluru Outer Ring Road and we are pleased to learn that you had a wonderful stay with us and were well looked after by the team . We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to delight you.However, I have taken a due note of your feedback regarding the sea food options and have taken it up with the Executive Chef of the hotel to immediately look into the issue. It is not a norm to receive such a feedback however, we will definitely prevent its occurrence in future. Honest feedback like yours help us to know our areas of improvement and work towards achieving utmost guest satisfaction at all times. Thank you once again for your valuable feedback. Best Regards, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

8/10 不錯

Antonita

讚好：整潔度和職員與服務
A budget friendly option for a vacation stay. Good breakfast spread and nice service by the staff
於 2020 年 12 月住了 1 晚
Maverik Mukerji 於 2020年12月29日的回應
Dear Antonita, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

8/10 不錯

Ms.Fernanadez (India)

家人同遊
讚好：整潔度和職員與服務
Budget friendly option for a stay. Breakfast spread is good. Friendly staff and good service.
於 2020 年 12 月住了 1 晚
Maverik Mukerji 於 2020年12月29日的回應
Dear Ms. Fernanadez, We very much appreciate your feedback regarding your experience at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

6/10 一般

AB (NJ)

商務旅客
讚好：職員與服務
Property is getting old. rooms are getting dingy. I stay there because of location
於 2020 年 2 月住了 1 晚

8/10 不錯

真實旅客

於 2020 年 1 月住了 3 晚

8/10 不錯

AMAIR

於 2019 年 10 月住了 1 晚

10/10 優異

federico

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Business trip Bangalore
Quite nice feeling, they have 3 restaurants, one of them on the pool. Can eat “asiatic” style or “French” style.
於 2019 年 9 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 4 晚

6/10 一般

MURLI

商務旅客
讚好：整潔度和職員與服務
Price too high
I have nothing bad to say here . Overall , it was okay . Considering the price I paid , I felt the neighborhood hotels in the area , had a lot more to offer and about 60% cheaper . However Staff were courteous , food was great and in summary nothing really negative here . The high price is not justified again Competing the competing hotels in the same area
於 2019 年 8 月住了 4 晚

8/10 不錯

Tsuneo

讚好：職員與服務和客房舒適度
TechPark across the road infront of the hotel is very clearn. So I'm expebating hotel side will be developed more in a few years after!
於 2019 年 8 月住了 3 晚

6/10 一般

真實旅客

讚好：職員與服務
於 2019 年 7 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 6 月住了 1 晚
ASuri 於 2019年8月14日的回應
Dear Guest, Thank you so much for your positive feedback regarding your recent stay with us. We hope to welcome you back soon for yet another memorable experience. Best Regards, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 3 晚
ASuri 於 2019年5月14日的回應
Dear Guest, Thank you so much for your feedback about the hotel. I am glad that you loved our services and facilities at our hotel . Your review is very encouraging for us as guest satisfaction is our utmost priority. Best Regards, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

8/10 不錯

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 3 晚
ASuri 於 2019年4月10日的回應
Dear Guest, It is a pleasure to have you stay with us at Novotel Bengaluru Outer Ring Road and we are pleased to learn that you had a wonderful stay with us and were well looked after by the team . We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to delight you. I will definitely pass on your compliments to the team. It is encouraging as our guest’s satisfaction is our first concern. Thank you once again for your valuable feedback. Best Regards, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good hotel
Excellent hotel, rooms are big, clean and the staff are very helpful. The food at the restaurant is also very good.
於 2019 年 3 月住了 1 晚
ASuri 於 2019年5月14日的回應
Dear Guest, Thank you so much for your positive feedback about the hotel. I am glad that you loved the services and facilities offered by us. Your feedback is very motivating for all of us and we truly look forward to welcoming you back soon. Best Regards Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Novotel BGL
All went well.
於 2019 年 3 月住了 5 晚
ASuri 於 2019年3月27日的回應
Dear Guest, Thank you so much for your positive feedback about the hotel and services. I am glad that you had a pleasant stay with us.It is always a pleasure to know that our services were liked by our guests. Thank you once again and we hope to welcome you back soon for yet another memorable experience with us. Best Regards, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 3 晚

8/10 不錯

Chandrasekhar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 5 晚

8/10 不錯

Narasimha Rao

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
great place with mediocre restaurant service
The stay was pretty good but the service quality in the restaurant was absolutely sub par. we were there for dinner on 23rd night
於 2018 年 11 月住了 1 晚
ASuri 於 2018年12月20日的回應
Dear Guest, Thank you so much for taking out time to review our hotel and services. I am glad that you enjoyed the services and had a pleasant stay with us.However, my apologies to you if the restaurant facilities did not meet your expectations. At Novotel, it is our constant endeavor to offer the best of our services at all times and your feedback will definitely help us as it is a great way to know the areas that concern our guests and improve upon them. Your feedback is very valuable to us and we shall definitely look into it. I am grateful to you for letting us know about your experience with us and I truly hope to welcome you back soon for an all the more memorable experience. Best Regards, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

8/10 不錯

真實旅客

讚好：整潔度和住宿狀況
於 2018 年 10 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good hotel
Very good hotel.
於 2018 年 10 月住了 4 晚

8/10 不錯

Alice

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Business Trip
Hotel is good for business stay, but the food is pretty average

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Murat (Santa Clara, CA)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great service.
Hotel staff is extremely helpful, great service, clean room, good gym equipment and good food. Central location. I’ll definitely stay here again next time.
於 2018 年 4 月住了 5 晚

8/10 不錯

HISASHI

讚好：整潔度、職員與服務和客房舒適度
コスパは悪いけど快適なホテルです
深夜に到着しましたが、すぐにチェックインできました。周辺は騒々しい場所ですが、テックパークに歩いていける距離です。市街地より遠く、タクシーで一時間ほどかかるようですが、徒歩15分ほどのところにショッピングモールがあり便利でした。ショッピングモールには、フードコート、食材店、衣料品店、映画館まであります。 ホテル自体は綺麗ですし、朝食もインド料理だけでなく洋食・中華があり充実していました。部屋も快適ですがこのあたりは宿泊料金が高いので、コスパは悪いと感じるでしょう。プールがとても綺麗で毎日泳ぎました。時間が19:00までですのでもう少し遅くまで泳げるとよかったのですが。 ホテルのスタッフはとても親切です。宿泊費さえ許せば、おすすめできるホテルです。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Leuk hotel, goed personeel, vriendelijk.
Goed hotel, schoon, personeel zeer vriendelijk en behulpzaam. Uitgebreid ontbijt buffet. Lekker eten,
於 2018 年 3 月住了 1 晚

8/10 不錯

maria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bra hotell för affärsresan
Hotellet var helt ok. Det här var en affärsresa så det var mest arbete hela tiden och för det fungerade hotellet utmärkt.

8/10 不錯

Anand (Bangalore)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel
A very nice hotel with lots of amenities. Great food with friendly courteous staff.. Bit costlier though..
於 2017 年 9 月住了 1 晚

8/10 不錯

Garth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good high end hotel
High end hotel with great gym, good food, good service. Difficult location for Uber drivers to find.
於 2017 年 5 月住了 1 晚

8/10 不錯

Vaishal

讚好：整潔度、職員與服務和住宿狀況
It was nice stay all was wonderful but the rooms r little small need to improve on size of rooms

6/10 一般

Poornananda

讚好：整潔度、職員與服務和住宿狀況
Good hotel for business trip.
Good hotel for business trip. Great breakfast and good service in the restaurant. Location is not all that good. No good coffee shops nearby. Heavy traffic in locality most of the times.

8/10 不錯

Koo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Dear Guest, Thank you for your positive feedback and we are delighted to learn that you had an excellent stay with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Novotel Bengaluru Techpark. Best Regards, Amit Sachdeva Hotel Manager Novotel Bengaluru Techpark

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Milind
I had fairly comfortable stay at Novotel, Staff were extremely friendly & courteous!:)! Quite verity of breakfast was served, however staff were stumbling in managing the no. of guests especially during the peak times. Fairly good location, closer to Tech park area.
Amit 於 2017年4月25日的回應
Dear Guest, Thank you for your positive feedback and we are delighted to learn that you had an excellent stay with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Novotel Bengaluru Techpark. Best Regards, Amit Sachdeva Hotel Manager Novotel Bengaluru Techpark