Dear Guest, Thank you for bringing this to our attention. We apologize for the inconvenience Caused during your stay, as this is not up to our normal standards. We will take corrective actions to ensure best experience for all your future visits. We hope you choose to stay with us again, so we can show you our true level of service. Warm Regards, Bharath, Room Division Manager

Dear Valued Guest, It was a pleasure to have you stay at Ramada Bengaluru Yelahanka. Thank you for taking the time to review us. I am glad to know that we lived up to your expectation and thank you again for appreciating our product and services. We will definitely keep up the hold that we have achieved and will surely put in every possible effort to make it even more enjoyable for our guests. It is feedback like the one given by yourself, which keeps the team motivated and encourages them to continue to deliver superlative guest experiences. It was an absolute pleasure having you stay with us and we look forward to welcoming you back Ramada Bengaluru Yelahanka. Regards Hemant Kumar Asst. Revenue Manager