I checked in with my colleagues right after landing to Pune during the midnight. More than 10 hotel guests called to my room and thought they're calling for room services and house keeping. Turned out that the phone system was something wrong. People phoned to the reception or house keeping but mistakenly these calls were re-directed to my room. I informed the reception but they couldn't take any necessary actions for me for 45-min. Eventually, I have to go to sleep so I have to cut all the phone lines at the room and bathroom together. It's not my first time staying in this hotel. But their customers services and support are really getting worse.
真實旅客
8/10 不錯
真實旅客
2014年1月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店整体不错,房间安静,整洁,价格合适
酒店整体不错,房间安静,整洁,价格不贵。
真實旅客
8/10 不錯
santosh kumar
2024年3月29日
讚好:整潔度、職員與服務和住宿狀況
Breakfast is.nice,
santosh kumar
於 2024 年 3 月住了 1 晚
4/10 欠佳
Sharmila (Thornhill)
商務旅客
2024年3月22日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Unable to meet commitment. Lack in communication. Was a very unhappy guest. I spent hours at the reception desk explaining a no show for one of the rooms. The diplomat checked in for a couple of hours and checked out.
Sharmila
於 2024 年 3 月住了 3 晚
10/10 優異
Raghu
2024年3月10日
讚好:整潔度、職員與服務和住宿狀況
Raghu
於 2024 年 3 月住了 1 晚
8/10 不錯
Keith
商務旅客
2024年3月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything good except the shower in the room was barely a trickle.