防敏寢具、特厚豪華床墊、書桌、手提電腦工作空間
查看供應

貝斯特韋斯特本頓港約瑟夫街酒店的評價

2.5 out of 5
貝斯特韋斯特本頓港約瑟夫街酒店
1592 Mall Dr, Benton Harbor, MI

評價

7.8

不錯

10 分評分，優異；1001 則評價中有 332 則" "
8 分評分，不錯；1001 則評價中有 364 則" "
6 分評分，一般；1001 則評價中有 155 則" "
4 分評分，欠佳；1001 則評價中有 79 則" "
2 分評分，很差；1001 則評價中有 71 則" "

7.8/10 

整潔度

8.2/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

Gregory

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast could have been a bit fresher.
於 2024 年 5 月住了 2 晚
Kalpesh Patel 於 2024年5月23日的回應
Thank you for staying with us, we appreciate your feedback

10/10 優異

Leah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was clean and quiet. Staff were friendly.
於 2024 年 5 月住了 1 晚
Kalpesh Patel 於 2024年5月14日的回應
Thank you for staying with us, we appreciate your feedback

10/10 優異

dj

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pool/Hot tub was very nice. The lady at front desk very sweet and accommodating.
於 2024 年 5 月住了 1 晚
Kalpesh Patel 於 2024年5月12日的回應
Dear dj,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Lilia

商務旅客
讚好：整潔度、設施服務和住宿狀況
El hotel está bien pero la recepcionista no fue amable para nada
於 2024 年 4 月住了 1 晚
Kalpesh Patel 於 2024年5月10日的回應
Dear Lilia,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Alexandra

伴侶同遊
讚好：設施服務
Great hotel! Very clean. The EV charger works very well.
於 2024 年 5 月住了 2 晚
Kalpesh Patel 於 2024年5月7日的回應
Dear Alexandra,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Steady

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly, the chef was clean washes his hands every time he touches food. Keep up the good work
於 2024 年 4 月住了 1 晚
Kalpesh Patel 於 2024年5月4日的回應
Dear Steady,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Christine

伴侶同遊
Always clean and accessible. Very accommodating.
於 2024 年 5 月住了 1 晚
Kalpesh Patel 於 2024年5月3日的回應
Dear Christine,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Ginette

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 4 月住了 1 晚
Kalpesh Patel 於 2024年4月30日的回應
Dear Ginette, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Andris

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Kalpesh Patel 於 2024年4月26日的回應
Dear Andris,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 優異

Glenrick

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2024 年 1 月住了 2 晚
Kalpesh Patel 於 2024年4月3日的回應
Thank you for staying with us, we appreciate your feedback

10/10 優異

Roshanda

家人同遊
讚好：整潔度、職員與服務和住宿狀況
It was satisfactory
於 2024 年 3 月住了 2 晚
Kalpesh Patel 於 2024年3月19日的回應
Dear Roshanda,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Dwayne

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Kalpesh Patel 於 2024年3月19日的回應
Dear Dwayne,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Vanessa

多人同遊
讚好：職員與服務、設施服務和住宿狀況
Didn't like the musty smell in the rooms. Several of the people in our group complained about the musty mold smell in their rooms. Also our heater was very very loud.
於 2024 年 3 月住了 2 晚
Kalpesh Patel 於 2024年3月18日的回應
Dear Vanessa,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Paul (Oro Medonte)

讚好：整潔度和職員與服務
The property booked a large and noisy group that made excessive noise until 1 am. It made our stay uncomfortable and annoying. This prperty should not have been available to book.
於 2024 年 3 月住了 1 晚
Kalpesh Patel 於 2024年3月17日的回應
Dear Paul,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Kayla

讚好：整潔度
It was cool had to switch to another room because of the heat wasn't working but overall i had a good stay will come back
於 2024 年 3 月住了 1 晚
Kalpesh Patel 於 2024年3月17日的回應
Dear Kayla,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Tomico

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everyone was nice from breakfast men to the front sesk person
於 2024 年 3 月住了 2 晚
Kalpesh Patel 於 2024年3月11日的回應
Dear Tomico,Thank you for completing our survey.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Lyle

讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked the hotel. Staff were friendly
於 2023 年 3 月住了 3 晚
Kalpesh Patel 於 2024年3月11日的回應
Dear Lyle,Thank you for completing our survey.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Connor

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice staff, love the ev charger
於 2024 年 2 月住了 1 晚
Kalpesh Patel 於 2024年2月22日的回應
Thank you for staying with us, we appreciate your feedback

10/10 優異

Frank

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Kalpesh Patel 於 2024年2月23日的回應
Dear Frank,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 很差

Robert

不滿：職員與服務
於 2024 年 2 月住了 2 晚
Kalpesh Patel 於 2024年2月12日的回應
Dear Robert,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Jaime

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfy stay. Staff was very nice.
於 2024 年 2 月住了 1 晚
Kalpesh Patel 於 2024年2月11日的回應
Dear Jaime,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Karla

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel was perfect for us . Very clean , comfortable and silence. The breakfast was very good and the Leonard people was awesome! I recommend so much this hotel . We stayed for 1 week
於 2024 年 1 月住了 2 晚
Kalpesh Patel 於 2024年2月5日的回應
Dear Karla,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Geoffrey

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Kalpesh Patel 於 2024年2月1日的回應
Thank you for staying with us, we appreciate your feedback.

4/10 欠佳

Emily

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Kalpesh Patel 於 2024年1月19日的回應
Dear Emily,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Kalpesh Patel 於 2024年1月19日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. Your observation about the hot tub has been passed along to our maintenance department for immediate attention. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Grace

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Kalpesh Patel 於 2024年1月17日的回應
Thank you for staying with us, we appreciate your feedback

10/10 優異

Marcia

於 2024 年 1 月住了 1 晚
Kalpesh Patel 於 2024年2月4日的回應
Dear Marcia,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Riley

多人同遊
讚好：職員與服務
於 2024 年 1 月住了 1 晚
Kalpesh Patel 於 2024年1月9日的回應
Dear Riley,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 欠佳

Danielle

家人同遊
The hotel was quite clean but the beds were very hard and uncomfortable. The breakfast was not edible either. The toilet seat was moving so bad I feared for my life.
於 2024 年 1 月住了 1 晚
Kalpesh Patel 於 2024年1月9日的回應
Dear Danielle,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

William

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great breakfast
於 2023 年 12 月住了 3 晚
Kalpesh Patel 於 2023年12月27日的回應
Thank you for staying with us, we appreciate your feedback

8/10 不錯

Colin

於 2023 年 12 月住了 1 晚
Kalpesh Patel 於 2023年12月26日的回應
Dear Colin,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Shelli

於 2023 年 12 月住了 1 晚
Kalpesh Patel 於 2023年12月9日的回應
Dear Shelli,hank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We are sorry we sold out that day with walk in shower accessible room or else we would have upgrade your room type. Please book walk in shower accessible room next time.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 欠佳

John

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Breakfast was ok. There were tons of dead beetles in the hotel. Keys were a pain, quit working a few times
於 2023 年 11 月住了 1 晚
Kalpesh Patel 於 2023年11月17日的回應
Dear John,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯

Kenneth

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Kalpesh Patel 於 2023年11月12日的回應
Dear Kenneth,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 很差

真實旅客

商務旅客
不滿：職員與服務和客房舒適度
not a good experience
The first room I was given had a window with a crack that went the entire length of the window. Anyone could have pushed the window in and entered the room. The management gave me a new room. When I came back after my meeting at 10:30 at night there was a loud beep going off every few minutes in the room. I had work the next day so I went to the desk and asked about the loud intermittent noises. I was worried that I would not be able to sleep. The desk attendant told me that every room had the beeps. I put earplugs in--took a sleep aid and went to sleep. When I checked out the next day I mention to the person at the desk about the beeps and she said the beeps were not in every room. This was a bad experience for me--and there were gnats in the bathroom. Do not stay in Best Western in Benton Harbor-St Joseph if you are on a work trip and have to be at top form
於 2023 年 10 月住了 1 晚
Kalpesh Patel 於 2023年10月23日的回應
Hello, We are sorry for inconvenience. We will work hard to improve. We appreciate your feedback.

8/10 不錯

Deb

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
There was a lot of road noise.
於 2023 年 10 月住了 1 晚
Kalpesh Patel 於 2023年10月23日的回應
Thank you for staying with us, we appreciate your feedback.

8/10 不錯

Erika

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Comfortable and clean.
於 2023 年 10 月住了 1 晚
Kalpesh Patel 於 2023年10月21日的回應
Thank you staying with us, we appreciate your feedback

8/10 不錯

Lorin

讚好：整潔度
於 2023 年 10 月住了 2 晚
Kalpesh Patel 於 2023年10月19日的回應
Thank you for staying with us, we appreciate your feedback

10/10 優異

Nick

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great experience. Rooms were nice and breakfast buffet was perfect. Hats off to the 2 individuals that were working it.
於 2023 年 10 月住了 2 晚
Kalpesh Patel 於 2023年10月18日的回應
Thank you staying with us, we appreciate your feedback

10/10 優異

Pernell

讚好：整潔度、職員與服務和住宿狀況
It was nice and clean
於 2023 年 10 月住了 1 晚
Kalpesh Patel 於 2023年10月17日的回應
Thank you staying with us, we appreciate your feedback

10/10 優異

William

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Kalpesh Patel 於 2023年10月9日的回應
Dear William,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Rebecca

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely awesome staff at the front desk and breakfast staff was super friendly, food was really good!
於 2023 年 9 月住了 1 晚
Kalpesh Patel 於 2023年10月4日的回應
Thank you for staying with us, we appreciate your feedback

8/10 不錯

Murray

於 2023 年 10 月住了 1 晚
Kalpesh Patel 於 2023年10月3日的回應
Dear Murray,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 不錯

Karen

讚好：整潔度、職員與服務和住宿狀況
The staff was very helpful and friendly.
於 2023 年 9 月住了 1 晚
Kalpesh Patel 於 2023年10月2日的回應
Dear Karen,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Ashley

家人同遊
讚好：整潔度和職員與服務
Convenient location, close to restaurants and stores
於 2023 年 9 月住了 1 晚
Kalpesh Patel 於 2023年10月1日的回應
Dear Ashley,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 欠佳

Andrea

讚好：職員與服務
不滿：整潔度和住宿狀況
It’s a two star best western. It wasn’t the worst place I stayed but it definitely wasn’t good. Rooms were clean enough and the staff was nice. Definitely too pricey for what it is.
於 2023 年 9 月住了 1 晚
Kalpesh Patel 於 2023年9月28日的回應
Thank you for staying with us, we appreciate your feedback

2/10 很差

Dennis

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Came home with a cough likely from the black and yellow mold on the shower ceiling. Terrible health condition and the fan in the bathroom wasn’t properly vented so we inhaled it for 2 days.
於 2023 年 9 月住了 2 晚
Kalpesh Patel 於 2023年9月27日的回應
Thank you for staying with us, we appreciate your feedback

8/10 不錯

Neptali (Burleson)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Kalpesh Patel 於 2023年11月12日的回應
Dear Neptali,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Aurelia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was nice and decently clean. Breakfast was good, kept running and getting refill till the last min. We were there for a wedding that was at 4 and they were nice enough to let us check in at 2
於 2023 年 9 月住了 1 晚
Kalpesh Patel 於 2023年9月25日的回應
Dear Aurelia,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Christina

於 2023 年 9 月住了 1 晚
Kalpesh Patel 於 2023年9月19日的回應
Dear Christina,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.