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柏林海伯利昂酒店的評價

4 out of 5
柏林海伯利昂酒店
Prager Straße 12, Berlin, BE

評價

9.2

卓越

10 分評分,優異;576 則評價中有 384 則" "
8 分評分,不錯;576 則評價中有 148 則" "
6 分評分,一般;576 則評價中有 22 則" "
4 分評分,欠佳;576 則評價中有 10 則" "
2 分評分,很差;576 則評價中有 12 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

CHANG-CHING

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒服乾淨
於 2023 年 6 月住了 2 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年6月20日的回應
Dear CHANG-CHING,Thanks a million for your brilliant rating and the lovely pictures. We are more than happy that during your stay at our hotel you experienced an excellent service and warm hospitality which made your abidance delightful. Please come back again soon for another enjoyable time with us in great atmosphere and nice location. Sincerely

10/10 優異

Chow May

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年6月12日的回應
Wow, what a fantastic rating Chow May. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

10/10 優異

Daniela

於 2024 年 5 月住了 1 晚
Linda Prutz - H-Hotels Online Reputation Manager 於 2024年5月21日的回應
Wow, what a fantastic rating Daniela. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

10/10 優異

Isabel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Linda Prutz - H-Hotels Online Reputation Manager 於 2024年5月8日的回應
Was für eine fantastische Bewertung liebe Isabel. Tausend Dank dafür und auf ein baldiges Wiedersehen im Hyperion Hotel am Prager Platz. Dufte Grüße aus Berlin

8/10 不錯

Peter (London)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice quiet hotel, conveniently located (walking distance from Berlin zoo and a short hop on Berlin's excellent public transport to other major tourist attractions. Good cocktail bar.
於 2024 年 4 月住了 3 晚
Linda Prutz - H-Hotels Online Reputation Manager 於 2024年5月2日的回應
Dear Peter, Thanks a lot for taking the time to rate and comment on your recent stay at our hotel. We are happy about your kind words confirming your appreciation for our conveniences and your ensuing pleasant abidance. Please come back soon and allow us to enable your next visit just as or even more enjoyable. Sincerely

10/10 優異

Oleg

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay, big airy room with good A/C.
於 2024 年 4 月住了 3 晚
Linda Prutz - H-Hotels Online Reputation Manager 於 2024年4月24日的回應
Dear Oleg,Many thanks for your fabulous rating and wonderful words. We are delighted that our warm hospitality as well as great comfort have contributed to make your stay at our hotel pleasant and enjoyable. Please recommend us to your friends and come back soon for another wonderful abidance. Sincerely

6/10 一般

Vanessa

多人同遊
讚好:整潔度、職員與服務和設施服務
Insgesamt war der Aufenthalt Gut. Personal war super Freundlich & Hilfsbereit. Zimmer war sauber jedoch lieblos eingerichtet. Badezimmer war super. Leider war die Matratze vom Bett viel zu Hart so das wir kaum bis gar nicht schlafen konnten
於 2024 年 4 月住了 2 晚
Linda Prutz - H-Hotels Online Reputation Manager 於 2024年4月8日的回應
Liebe Vanessa, danke für Ihr Feedback zum Aufenthalt in unserem Hyperion Hotel. Wie schön, dass unser freundliches Team bei Ihnen einen positiven Eindruck hinterlassen hat. Schade nur, dass Sie unsere sonst so beliebten Matratzen als unbequem empfanden. Hierfür möchten wir uns entschuldigen. Dennoch hoffen wir auf ein Wiedersehen, wo wir Sie mit den tollen Vorzügen unseres Hauses vollständig gewinnen möchten. Bis dahin verbleiben wir mit freundlichen Grüßen aus Berlin

10/10 優異

Ilan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay
The place is Amazing, very good breakfast.
於 2024 年 2 月住了 4 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年2月19日的回應
Dear Ilan, We are delighted about the lovely review of your recent stay with us. It was our pleasure to have satisfied your expectations to the fullest and enabled your time with us enjoyable. Please come back again soon for another memorable abidance and re-experience our warm hospitality. Best wishes

10/10 優異

Richard

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年2月14日的回應
Wow, what a fantastic rating Richard. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

8/10 不錯

TAMAR

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年2月12日的回應
Dear Tamar, thanks for giving your recent stay experiences at our hotel a good 8.0 rating. We are happy to have satisfied your expectations and enabled you a pleasant time. Hopefully we can welcome you back again someday to fully convince you of our excellent service features and warm hospitality. Best regards

10/10 優異

Cheryl

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
very nice and comfortable room for 3 of us, with excellent breakfast
於 2024 年 2 月住了 2 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年2月9日的回應
Dear Cheryl, Thanks a million for sharing an amazing review. We are more than happy that you enjoyed such a pleasant stay at our comfortable hotel and appreciated our guest oriented service just as much as our great conveniences. Please come back again soon and re-experience our excellent hospitality. Kind regards

10/10 優異

Monika

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tryggt och bra läge i Berlin
Väldigt trevlig personal, fint och rymligt rum med sköna sängar. Rent och snyggt och en alldeles underbar frukostbuffé! Bra läge nära U-bahn
於 2024 年 2 月住了 3 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年2月5日的回應
Dear Monika, Thanks a million for staying with us and for sharing your brilliant online review. It was our pleasure to have satisfied your expectations and we would be more than happy to welcome you back again someday for another delightful time. Best regard

10/10 優異

Rong

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel location is nice and room is quite cosy
於 2024 年 1 月住了 4 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年2月5日的回應
Dear Rong, How lovely to see the brilliant review of your recent stay at our hotel. We are delighted that you had such a wonderful time with us and we are very thankful for sharing your positive impressions. Hopefully we can welcome you back again soon for another memorable abidance. Sincerely

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年2月1日的回應
Wow, what a fantastic rating. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

10/10 優異

Catherine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年1月29日的回應
How amazing to see your fabulous rating. Thanks a million Catherine and tell your friends about us. See you soon! Greetings from lively Berlin

8/10 不錯

Daniel

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年1月15日的回應
Dear Daniel, Thank you for giving your recent stay a good rating. We are glad to know that you enjoyed a pleasant time at our Hyperion Hotel and appreciated most of our conveniences. During your next visit we would like to fully convince you of our quality level and hope to meet again someday. Best regards

8/10 不錯

Marco

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Habe schon sehr oft in diesem Hotel übernachtet und fühl mich eigentlich immer sehr gut aufgehoben. Manchmal ist der Frühstücksraum komplett überfüllt dann macht es keinen Spaß, wenn auch noch die Dunstabzugshaube im Frühstücksraum unerträglich stinkt, weil man wieder vergessen hat sie anzustellen. Schade.
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年1月11日的回應
Lieber Marco, wir bedanken uns für Ihre Treue, sowie für die Bewertung Ihrer aktuellen Erfahrungen. Wie schön, dass wir Sie bereits mehrfach als unseren geschätzten Gast begrüßen durften und Ihre Aufenthalte in unserem Hyperion Hotel stets erholsam waren. Für die Unannehmlichkeiten, welche Ihnen dieses Mal widerfahren sind, entschuldigen wir uns daher in aller Form. Wir versichern Ihnen, dass wir uns Ihre Kritik zu Herzen nehmen, damit Sie sich das nächste Mal wieder rundum wohl fühlen können. Schon heute freuen wir uns auf Ihr Wiederkehren. Beste Grüße

8/10 不錯

Maryam

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年1月9日的回應
How nice of you to share a good rating. Thank you and we'll hopefully meet again someday for an even more delightful stay. Kind regards

10/10 優異

Zhe

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年1月9日的回應
How amazing to see your fabulous rating. Thanks a million Zhe and tell your friends about us. See you soon! Greetings from lively Berlin

10/10 優異

Nancy

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年1月31日的回應
Ein schöneres Lob, als Ihre tolle 5* Bewertung, können wir uns nicht vorstellen liebe Nancy und danken Ihnen dafür von Herzen. Ihren nächsten Aufenthalt möchten wir genauso wunderbar gestalten und freuen uns auf ein baldiges Wiedersehen. Bis dahin verbleiben wir mit duften Grüßen aus der lebendigen Hauptstadt.

10/10 優異

Mulham

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sehr sauber und angenehm
於 2023 年 12 月住了 1 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年1月31日的回應
Liebe/r Mulham, wir danken Ihnen von Herzen, uns hinsichtlich Ihrer Aufenthaltserfahrungen so super eingeschätzt zu haben. Toll, dass Sie eine solch erholsame Zeit bei uns in schönem Ambiente und zentraler, dennoch ruhiger Lage am Prager Platz verbringen konnten. Hoffentlich dürfen wir Sie schon bald wieder einmal als unseren geschätzten Gast willkommen heißen und auf's Neue begeistern. Beste Grüße

10/10 優異

Christine (Hamburg)

於 2023 年 12 月住了 7 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年1月16日的回應
Wow, what a fantastic rating Christine. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

10/10 優異

Frederick

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Christmas Market Holiday and Family Visit
Overall, excellent venue conveniently located to underground, and stores and shops. Excellent breakfast buffet with many selections. Overall a good value for the price. Staff was very helpful, including Jens, and young Romanian man at desk. My luggage was delayed, staff was very sympathetic. Room and bathroom were very clean, although some of the furnishings in room showed minor wear and tear. Hall rugs outside room were a bit worn. But definitely could overlook that. Mostly quiet neighborhood but there was a man screaming outside my first night there. Thankfully, that didn’t last beyond the first of 8 nights.
於 2023 年 12 月住了 8 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年12月27日的回應
Dear Frederick, We appreciate your awesome rating and lovely comment confirming your delightful stay with us. It always is a pleasure to receive positive and constructive feedbacks like yours which we can share with our dedicated team. Surely your review will serve as an encouragement to our colleagues as we strive to continuously improve the quality of our service features and conveniences. We hope your next visit will be just as pleasant as the previous one and we look forward to meet again someday. Sincerely

10/10 優異

Julian

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good one
於 2023 年 12 月住了 1 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年12月18日的回應
How amazing to see your fabulous 5* rating. Thanks a million Julian and tell your friends about us. See you soon! Greetings from lively Berlin

10/10 優異

alastair

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Xmas break
Perfect hotel. Booked tower suite with access to executive lounge for a weeks holiday. More like an apartment. Mega buffet breakfast. Room was serviced dailly and well cleaned.only 2 mins walk from 2 different subway stations so access to the full city is only a subway ride.
於 2023 年 12 月住了 7 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年12月18日的回應
Dear Alastair, Many thanks for the amazing review of your recent stay. We couldn't be happier about your lovely words confirming that your time with us was pleasant and associated with such delightful impressions. Hopefully we can welcome you back again very soon and enable your future visit just as enjoyable. Sincerely

10/10 優異

Marc

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年12月14日的回應
Wow, what a fantastic rating Marc. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

10/10 優異

Ove

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Et meget godt ophold
於 2023 年 12 月住了 2 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年12月12日的回應
Dear Ove, We appreciate your awesome rating and lovely comment confirming your delightful stay with us. It always is a pleasure to receive positive and constructive feedbacks like yours which we can share with our dedicated team. Surely your review will serve as an encouragement to our colleagues as we strive to continuously improve the quality of our service features and conveniences. We hope your next visit will be just as pleasant as the previous one and we look forward to meet again someday. Sincerely

10/10 優異

Jens

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tilbage i Berlin
Vi holder meget af Berlin og besøger byen jævnligt. Vi har boet på HYPERION adskillige gange og vender tilbage igen og igen. Beliggenheden er fantastisk og parkering i kælderen fremragende, men dog også dyr. Super hotel!
於 2023 年 11 月住了 3 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年12月12日的回應
Dear Jens, We are delighted to have convinced you of our great comfort and excellent service features. Thanks a million for sharing your throughout positive impressions and please visit us again someday for another wonderful stay. Kind regards

8/10 不錯

Ina

於 2023 年 12 月住了 1 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年12月12日的回應
Dear Ina, We are thankful for your good rating and glad to know that your stay at our comfy hotel was enjoyable. To fully convince you of our warm hospitality and excellent service we would be pleased to welcome you back again someday. Best regards

10/10 優異

Kest

讚好:整潔度、職員與服務、設施服務和住宿狀況
Linda Prutz - Online Reputation Manager - H-Hotels 於 2024年2月7日的回應
How amazing to see your fabulous 5* rating. Thanks a million and tell your friends about us. See you soon! Greetings from lively Berlin

10/10 優異

Mrs TRACY R

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Great hotel! Staff was super friendly and attentive; they even apologised for giving me a room on the first floor (which was absolutely not needed because the room was amazing anyways). This will be my hotel choice everytime I go back to Berlin.
於 2023 年 11 月住了 2 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年12月8日的回應
Dear Tracy, Thanks a million for having stayed at our hotel and for sharing such a lovely review. We are delighted that you enjoyed a pleasant time with us and appreciated our great conveniences just as much as the nice comfort. Please recommend us to your friends and come back soon for another wonderful abidance. Sincerely

4/10 欠佳

Horst-Peter

不滿:職員與服務和住宿狀況
Erneut Fahrstuhlprobleme wie bereits im Juni, Stellplatz nicht berücksichtigt, Parkhaus besetzt, Personal uninteressiert
於 2023 年 11 月住了 1 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年12月5日的回應
Lieber Horst-Peter,wir bedanken uns für Ihren Aufenthalt in unserem Hyperion Hotel. Ihr konstruktives Feedback wissen wir ebenso zu schätzen, da es hilfreich ist, unsere täglichen Optimierungsprozesse miteinander zu besprechen und anschließend erfolgreich umzusetzen. Wir bedauern sehr, Ihren Erwartungen an einen erholsamen Aufenthalt nicht entsprochen zu haben. Bitte entschuldigen Sie die Unannehmlichkeiten, welche Ihnen aufgrund beschriebener Umstände widerfahren sind. Beachten Sie jedoch auch, dass es sich bei der Tiefgarage um ein öffentliches Parkhaus handelt und eine Stellplatzreservierung aus diesem Grund nicht möglich ist. Für die erneut unangenehme Fahrstuhlsituation entschuldigen wir uns ebenso und haben hier bereits Vorkehrungen getroffen. Das Wohl unserer Gäste liegt uns sehr am Herzen und wir arbeiten täglich daran, unserem Standard zu entsprechen. Demnach hoffen wir auf eine weitere Gelegenheit, Ihnen während eines zukünftigen Besuches ein besseres Erlebnis zu bieten und Sie vom Qualitätsniveau unseres Hauses in jeglicher Hinsicht zu überzeugen. Mit freundlichen Grüßen

8/10 不錯

René

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 3 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年12月18日的回應
How nice of you to share your good 4* rating. Thank you and we'll hopefully meet again someday for an even more delightful stay. Kind regards

10/10 優異

Flemming

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年11月14日的回應
How amazing to see your fabulous rating. Thanks a million Flemming and tell your friends about us. See you soon! Greetings from lively Berlin

8/10 不錯

Marius

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年11月13日的回應
Dear Marius, Thank you for choosing our comfy hotel for your recent abidance in Berlin and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay. Sincerely

10/10 優異

Tine

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Dejligt hotel
Dejligt hotel med lækker morgenmad. Gode værelser og super gode senge.
於 2023 年 10 月住了 3 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年11月2日的回應
Dear Tine, Thanks a million for leaving us and our future guests such an awesome review. We couldn't be happier about your lovely words confirming the delightful impressions of your stay at our Hyperion Hotel and we can’t wait to meet again someday for another great abidance. Best regards

8/10 不錯

Per

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 5 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年10月23日的回應
Dear Per, We are grateful for your good rating and glad to know that your recent stay at our Hyperion Hotel was associated with mostly positive impressions. Please come back again someday and allow us to enable your future abidance even more delightful. Warm regards

6/10 一般

Ayub

Transportation
於 2023 年 10 月住了 5 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年10月16日的回應
Dear Ayub, Thank you for rating on your recent stay at our Hyperion Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions. Sincerely

10/10 優異

Veli

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Genel
Housekeeping ekibi ve genel otel ekibi oldukça verimli bir çalışma meydana getiriyor. Konum için, Kudamm bölgesine yakın diyebiliriz ki, bizim için önemli olan bu bölgeye yakın olmaktı ve fazlasıyla rahat ulaşım sağladık, Mitte ve Alexanderplatz bölgesine yakın olmak isteyen konuklar için önermem çünkü taksiyle bir hayli uzak, genel olarak başarılı bir konaklama sunuyor.
於 2023 年 9 月住了 4 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年10月16日的回應
Dear Veli, Thanks a million for choosing our comfy city hotel for your recent stay in Berlin and for rewarding us with such a brilliant feedback. We are delighted that your abidance was pleasant and our conveniences appreciated. Hopefully we can welcome you back again someday for another fantastic time in nice ambience. Sincerely

10/10 優異

Tom

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年10月16日的回應
How amazing to see your fabulous rating. Thanks a million Tom and tell your friends about us. See you soon! Greetings from lively Berlin

10/10 優異

Juho

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A great hotel
A great hotel with a good location nearby a metro station, nothing to complain
於 2023 年 10 月住了 2 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年10月9日的回應
Dear Juho, We are grateful for the fabulous review of your recent stay with us. How lovely to read your beautiful comment confirming your positive impressions and appreciation for our daily efforts. We can’t wait to welcome you back again someday for another delightful abidance. Best wishes

10/10 優異

Sean

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel in a quiet area of Berlin. Felt safe walking to and from metro. Friendly staff with great service.
於 2023 年 9 月住了 3 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年10月9日的回應
Dear Sean, We are thrilled about your awesome rating and the beautiful words confirming your pleasant stay at our comfortable hotel. It's a great motivation and acknowledgment for us which we look forward to share with our entire team. Please recommend us to your friends and come back soon for another delightful abidance. Sincerely

10/10 優異

Shahroz

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
Very nice for the price
We had a business room with lounge access, very nice hotel clean and functional and the lounge club was a plus that made it all worth the stay. It’s a nice hotel for the price , very reasonable, I can recommend the hotel
於 2023 年 10 月住了 4 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年10月9日的回應
Dear Shahroz, How lovely to see your awesome feedback confirming the delightful impressions of your recent stay at our Hyperion Hotel. We are more than happy that your experiences met your idea of a pleasant abidance in every way and made you share a beautiful review. Please come back soon for another memorable time with us. Best wishes

10/10 優異

Paulo

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bom custo x benefício
Hotel com boas instalações, ótimo café da manhã e localização muito boa, com metrô próximo .
於 2023 年 9 月住了 3 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年10月3日的回應
Dear Paulo, Many thanks for posting a fantastic review. It shows that our modern comfort as well as daily efforts were appreciated and we couldn't be happier about the fact that it made your stay delightful. Please recommend us to your friends and re-experience our warm hospitality during a future abidance. Best regards

10/10 優異

Ellen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年10月1日的回應
How amazing to see your fabulous rating. Thanks a million Ellen and tell your friends about us. See you soon! Greetings from lively Berlin

10/10 優異

Marion

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年10月1日的回應
We couldn’t be happier about your awesome rating Marion. Thanks a million for sharing and please recommend us to everyone you know. We can’t wait to meet again. Greetings from lively Berlin

10/10 優異

Gary

讚好:整潔度、職員與服務和住宿狀況
We really enjoyed our stay. The staff were very helpful and courteous. The breakfast was delicious.
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年10月1日的回應
Dear Gary, Thanks a million for leaving us and our future guests this lovely review. We are amazed about your praising words confirming your pleasant abidance and we can't wait to welcome you back again someday for another memorable stay with us in great ambience. Best regards

10/10 優異

Irina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed there for Berlin Marathon. Loved this hotel. Very convenient location. A few minutes away from U-bahn station. Great breakfast.
於 2023 年 9 月住了 5 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年9月28日的回應
Dear Irina, Thanks a million for sharing the kind thoughts of your recent abidance at our comfortable hotel. We are happy to know that you enjoyed a pleasant time with us and appreciated our conveniences just as much as our great advantages. Please come back someday and allow us to enable your future stay just as delightful. Sincerely

10/10 優異

MARJA

於 2023 年 9 月住了 5 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年9月29日的回應
How amazing to see your fabulous rating. Thanks a million Marja and tell your friends about us. See you soon! Greetings from lively Berlin

4/10 欠佳

Eckart

商務旅客
不滿:職員與服務和客房舒適度
Business Hotel - für wenig Leistung teures Hotel
Restaurant geschlossen, das ist schlecht, wenn man geschäftlich unterwegs Tiefgarage einzige Katastrophe, reiner Irrgarten, der Weg zur Rezeption ist NICHT ausgeschildert!!! Zimmer riecht nach Zigarettenrauch, Badezimmer riecht aus dem Klo Personal freundlich, im Ganzen aber alles sehr unpersönlich Einzig der Italiener um die Ecke ist ein Highlight
於 2023 年 9 月住了 1 晚
Linda Prutz - Online Reputation Manager - H-Hotels 於 2023年9月27日的回應
Hallo Eckart, wir bedauern sehr, dass wir den gewünschten Wohlfühleffekt bei Ihnen nicht erzielen konnten. Für die beschriebenen Unannehmlichkeiten möchten wir uns daher aufrichtig entschuldigen. Bitte beachten Sie jedoch, dass es sich bei der für unsere Gäste verfügbaren Tiefgarage um ein öffentliches Parkhaus für gleich mehrere Einrichtungen handelt und wir keinen Einfluss auf dessen Gestaltung haben. Dennoch ist eine Ausschilderung, wie man zu unserem Hyperion Hotel gelangt, sehr wohl vorhanden. Beim Folgen dieser, landet man direkt an der Tür zum Aufzug, welcher an unserer Rezeption stoppt. Gern möchten wir Sie zudem darüber informieren, dass wir in unserer Bar leckere Snacks servieren, sollte die a la carte Speisekarte mal nicht verfügbar ist. Für die unangenehmen Gerüche in Ihrem Zimmer bitten wir ebenfalls um Verzeihung, zumal in unserem gesamten Hause Rauchverbot besteht. Selbstverständlich werden wir hier eine ausgiebige Grundreinigung vornehmen. Des Weiteren haben Sie, je nach Auslastung unseres Hauses, stets die Möglichkeit, einen Zimmerwechsel vorzunehmen, sollte einmal nicht alles zu 100% in Ordnung sein. Schade, dass Sie uns all die Umstände nicht bereits vor Ort schilderten, wo wir umgehend hätten reagieren und handeln können. Wir hoffen, dass Ihr zukünftiger Aufenthalt in Berlin angenehmer für Sie wird, und verbleiben mit freundlichen Grüßen,