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伯利恒凱富酒店的評價

2.5 out of 5
伯利恒凱富酒店
3191 Highfield Drive, Bethlehem, PA

評價

7.0

不錯

10 分評分，優異；1004 則評價中有 316 則" "
8 分評分，不錯；1004 則評價中有 265 則" "
6 分評分，一般；1004 則評價中有 163 則" "
4 分評分，欠佳；1004 則評價中有 105 則" "
2 分評分，很差；1004 則評價中有 155 則" "

7.2/10 

整潔度

7.8/10 

職員與服務

6.8/10 

設施服務

6.6/10 

住宿狀況

7.0/10 

環保程度

評價

2/10 很差

Shixiao

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Can’t stay in hotel when hotel decorating. The smell pretty bad and unhealthy for people. Then I check out earlier.
於 2024 年 4 月住了 3 晚
Front Desk Supervisor 於 2024年4月26日的回應
Thank you for your response. We do apologize.

10/10 優異

Rachel

伴侶同遊, 商務旅客
讚好：整潔度和職員與服務
The window of the room could not be opened, so the room was not ventilated and there was no fresh air circulation. The room smells damp and rotten! Feeling bad for people's health!
於 2024 年 4 月住了 1 晚
View Inn & Suites 於 2024年4月17日的回應
Thank you for your feedback. Sorry that you experienced this. Next time please let the front desk know about any issues you may have & we will get it fixed right away!

2/10 很差

Jie

家人同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
Too much smoke，It's noisy!
於 2022 年 2 月住了 2 晚
GM 於 2022年3月29日的回應
We are a non smoking hotel, but unfortunately we have guest's whom do not like to follow the rules. We have made a few changes to our check-in process, hopefully this will eliminate these issues. We hope you give us another shot soon. Have an amazing week.

10/10 優異

Lorraine

家人同遊, 商務旅客
讚好：整潔度、職員與服務和設施服務
Very nice place to stay. Staff was awesome. Rooms were clean. Breakfast was great.
於 2024 年 5 月住了 1 晚
Front Desk 於 2024年5月23日的回應
Thank you for your response.

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
View Inn & Suites 於 2024年5月23日的回應
Thanks for your response.

10/10 優異

kayli

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a clean and quiet environment! Had no issues!
於 2024 年 5 月住了 1 晚
Management 於 2024年5月21日的回應
We’re really grateful and appreciate you taking the time to share your rating with us! We hope you come and visit us again soon, have a great week.

2/10 很差

Thomas

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
They took money for room but I couldn't afford the ridiculous 2X from rate incidental charge to your credit card for 10 days. Totally screwed. At 57 years old, left with no place to stay with a roof because of simple greed. Icing on the cake...nonrefundable. I lost the only money I had for lodging so I was left to sleep in my car at a truck stop...40 degrees and raining. My advice...run far!
於 2024 年 5 月住了 1 晚
Management 於 2024年5月20日的回應
We do apologize for the inconvenience that was caused due to your situation and the requirements of the deposit. Although it is clearly stated in the reservation guidelines on the third party booking sight many overlook it at the time of booking. A 150.00 deposit is required at check-in for all guests, this allows us to protect the property from damages and smoking. Most if not all hotels, have this rule. It does show you only booked for 1 night and a one time courtesy refund was processed which can take 7-10 business days to be returned. Further more you did curse and yell at our front desk agent that was attempting to explain the policies and rules for the third party booking agency and our establishment. We ask that next time you please read over all rules and required deposits before booking at any hotel, and we will not be welcoming you back to ours. We have zero tolerance when it comes to cursing and ill behavior. We wish you the best and hope your situation gets better.

10/10 優異

maria

讚好：整潔度、職員與服務和住宿狀況
Easy check in and check out. Good breakfast options.
於 2024 年 5 月住了 1 晚
Management 於 2024年5月20日的回應
Thanks so much for sharing your experience with us.

8/10 不錯

Kara

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Staff was wonderful!!! Everyone was so friendly and helpful. The room was nice, too. My only complaint is that the shower was not cleaned before we checked in. There was still someone else’s hair on the shower wall and some stains. Other than that everything was great.
於 2024 年 5 月住了 1 晚
Management 於 2024年5月20日的回應
Thank you for choosing our hotel to stay at. We appreciate your review!

8/10 不錯

Lindell

All is well
於 2024 年 5 月住了 1 晚
Management 於 2024年5月20日的回應
We hope to see you again soon!

8/10 不錯

Ruth

讚好：整潔度
Ok
於 2024 年 4 月住了 2 晚
Management 於 2024年5月14日的回應
Thank you for staying with us, we appreciate your review.

10/10 優異

SANKET

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚
The View Inn & Suites 於 2024年5月13日的回應
Hi Sanket, Thank you for your positive feedback!

10/10 優異

Adrianne

讚好：職員與服務
不滿：整潔度
於 2024 年 5 月住了 1 晚
The View Inn & Suites 於 2024年5月13日的回應
Thank you for your positive feedback!

10/10 優異

Ricky (Mastic)

讚好：整潔度、職員與服務、設施服務和住宿狀況
this is one of the hidden gems in Pennsylvania to come and stay.
於 2024 年 5 月住了 1 晚
View Inn 於 2024年5月12日的回應
Thanks for your response.

10/10 優異

Isabella

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度
Need more work
於 2024 年 4 月住了 3 晚
Front Desk Supervisor 於 2024年5月11日的回應
Thank you for your response.

10/10 優異

Rejean (Bolton-est)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Notre hébergement préféré au retour de Floride.
於 2024 年 5 月住了 1 晚
The View Inn & Suites 於 2024年5月10日的回應
Thank you for your positive feedback!

8/10 不錯

Daniel (Sunury)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
solid hotel, easy to get to/from interstate
於 2024 年 5 月住了 1 晚
The View Inn & Suites 於 2024年5月10日的回應
Thank you for your positive feedback!

10/10 優異

Azim

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
The View Inn & Suites 於 2024年5月10日的回應
Thank you for your positive feedback!

10/10 優異

Stephen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel was awesome for the price and quality of the rooms and they serve breakfast you can’t beat it! I would definitely go back again
於 2024 年 5 月住了 1 晚
The View Inn & Suites 於 2024年5月6日的回應
Thank you for your positive feedback! We are so happy to hear that you enjoyed our breakfast.

4/10 欠佳

Anthony (Sparrow Bush)

不滿：整潔度、設施服務和住宿狀況
The hotel outside had signs that states “please pardon our appearance renovating” Didn’t see much of that going on. Hallways going to stairwell and carpeting were filthy and smelled terrible. Room was fair, towels in bathroom were basically thrown on towel rack, not folded, A/C would only go down to 68 and it was hot and uncomfortable. Last morning of stay was woken up around 8:15a to banging out in hallway. I had hung the Do not disturb sign on door to sleep in but housekeeper pounded on the door several times and asked her to stop knocking on the door, she asked if I was getting out and this was at 9:30a I told no I wasn’t leaving until about 11am which is check out time she began yelling outside the door, I asked her to please leave me alone so I felt harassed for sure to leave so she could clean the room. Unprofessional and disrespectful to say the least.
於 2024 年 5 月住了 2 晚
The View Inn & Suites 於 2024年5月6日的回應
Hi Anthony, we are currently under renovations & keep it blocked off for the safety of our guests. If you experience any issues with your room inform the front desk immediately. We did let you know at 11 am that it was check-out time. We do apologize your stay didn't meet your expectations.

8/10 不錯

Dennis

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
The View Inn & Suites 於 2024年5月6日的回應
Thank you for your positive feedback!

10/10 優異

Jose (Newark)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast was great and staff were great.
於 2024 年 5 月住了 1 晚
The View Inn & Suites 於 2024年5月4日的回應
Thank you for your positive feedback! We are happy to hear you enjoyed your stay with us & enjoyed our breakfast & staff!

2/10 很差

Chad

不滿：整潔度、職員與服務和住宿狀況
Bugs
於 2024 年 5 月住了 1 晚
The View Inn & Suites 於 2024年5月4日的回應
Hi Chad, We did remove what was found in the room & offered to switch the room. We hope you enjoyed your stay with us, we do apologize that you experienced this.

10/10 優異

Ercan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean bed, duvet, pillow, shower, amenities are excellent. The breakfast is great!
於 2024 年 5 月住了 1 晚
The View Inn & Suites 於 2024年5月2日的回應
Thank you for your positive feedback! We are glad you enjoyed your stay with us.

6/10 一般

Wing

家人同遊
讚好：職員與服務
不滿：整潔度
Ok for the price. Thin wall.
於 2024 年 4 月住了 1 晚
The View Inn & Suites 於 2024年5月1日的回應
Thank you for your feedback!

10/10 優異

Isabel

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Encontré ropa sucia intima en la tabla de planchar
於 2024 年 4 月住了 2 晚
The View Inn & Suites 於 2024年5月1日的回應
Thank you for your feedback, We are very sorry you experienced this. Thank you for bringing this to our attention. We take great pride in the cleanliness of our hotel.Gracias por sus comentarios. Lamentamos mucho que haya experimentado esto. Gracias por traer esto a nuestra atención. Estamos muy orgullosos de la limpieza de nuestro hotel.

10/10 優異

Larry

於 2024 年 4 月住了 1 晚
View Inn & Suites 於 2024年5月18日的回應
Thank you for your respose.

10/10 優異

Kristie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly. Room was comfortable and clean. A great value for the price.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月26日的回應
Thank you for your response.

8/10 不錯

Mike

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚
View Inn & Suites 於 2024年4月24日的回應
Thank you for your positive feedback!

10/10 優異

Margaret

Hotel has aged a bit. Staff is excellent. Breakfast is very good
於 2024 年 4 月住了 1 晚
View Inn & Suites 於 2024年4月23日的回應
Thank you for your positive feedback! We are pleased to hear you enjoyed your stay with us!

10/10 優異

vincent

讚好：整潔度、職員與服務、設施服務和住宿狀況
WELL WORTH THE PRICE
於 2024 年 4 月住了 3 晚
View Inn & Suites 於 2024年4月22日的回應
Thank you for positive feedback!

10/10 優異

Jennifer

於 2024 年 4 月住了 1 晚
Front Desk Supervisor 於 2024年5月11日的回應
Thank you for your response.

6/10 一般

Isabella

於 2024 年 4 月住了 1 晚
The View Inn & Suites 於 2024年5月10日的回應
Thank you for your positive feedback!

4/10 欠佳

Willliam

The deluxe King suite that I paid $120 for one night was absolutely nothing like they showed in the pictures the whole hotel look like it was an old church redone into a hotel the only difference between the deluxe suite and a regular hotel room I think was just the size other than that. there was nothing fancy about it. I should’ve just gotten a regular room. Other than that. Everything else was perfect. Staff was great. Food was excellent. It was crazy.
於 2024 年 4 月住了 1 晚
View Inn & Suites 於 2024年4月19日的回應
We are sorry you experienced that, our deluxe suite is how pictured online, we are correctly under renovations as you would of seen when you came into the hotel for your stay. We are glad that you enjoyed breakfast and had a great experience with our staff.

10/10 優異

Ricky (Mastic)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
this is a very good hotel and it’s very nicely kept
於 2024 年 4 月住了 1 晚
View Inn & Suites 於 2024年4月18日的回應
Thank you for your positive feedback!

6/10 一般

Kimberlee

It was an average quality hotel good for a quick stay for a weekend visit with family. I wouldn't vacation here, but I got a good night's sleep.
於 2024 年 2 月住了 2 晚
View Inn & Suites 於 2024年4月17日的回應
Thank you for your feedback! We are in the process of renovations.

8/10 不錯

Isabella

Free breakfast was good thank u
於 2024 年 4 月住了 1 晚
View Inn & Suites 於 2024年4月20日的回應
We are glad you enjoyed our breakfast.

10/10 優異

Sally

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff and service were excellent, friendly and very helpful. Does need renovation, but is in process of doing so plan wise very good, no bugs or mold!
於 2024 年 4 月住了 2 晚
View Inn & Suites 於 2024年4月17日的回應
Thank you for the positive feedback! We are glad that you enjoyed your stay with us!

10/10 優異

Jane Meredith (Bethlehem)

讚好：職員與服務
不滿：整潔度
於 2024 年 4 月住了 1 晚
View Inn & Suites 於 2024年4月17日的回應
Thank you for your feedback!

8/10 不錯

James

讚好：職員與服務和設施服務
It was a nice stay..
於 2024 年 4 月住了 3 晚
View Inn & Suites 於 2024年4月12日的回應
Thank you for your positive feedback!

2/10 很差

Lucinda

不滿：整潔度、設施服務和住宿狀況
Already submitted
於 2024 年 4 月住了 1 晚
View Inn & Suites 於 2024年4月9日的回應
Thank you for your feedback!

10/10 優異

Jehirin

於 2024 年 4 月住了 1 晚
The View Inn & Suites 於 2024年4月28日的回應
Thank you for your positive feedback!

4/10 欠佳

Lucinda

不滿：整潔度、設施服務和住宿狀況
Very disappointed as you rated this property as Good. It was Poor at best. YOU MUST INSPECT THIS PROPERTY NOW!! I have pictures for you to see. The carpet in my room was not only dirty But also unsafe! I'm disabled and there was No elevator and all their rooms on the first floor were suppose to being renovated.
於 2024 年 4 月住了 1 晚
View Inn & Suites 於 2024年4月7日的回應
Thank you for your response. We do apologize for your stay. We are in the middle of a renovation.

2/10 很差

Donald

不滿：設施服務
Terrible they don’t advertise they need a deposit for the place of 150 smelled weird
於 2024 年 4 月住了 1 晚
View Inn & Suites 於 2024年4月7日的回應
Thank you for your response. On every website there is a section that goes over the deposits.

10/10 優異

Mary Anne

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We've stayed here before and always had a nice stay.
於 2024 年 4 月住了 1 晚
View Inn & Suites 於 2024年4月6日的回應
We are happy to hear that you enjoyed your stay with us! Hope to see you again soon!

8/10 不錯

selvin

讚好：職員與服務和住宿狀況
Everything is good
於 2024 年 4 月住了 1 晚
View Inn & Suites 於 2024年4月8日的回應
Thank you for your positive feedback!

10/10 優異

Catie

讚好：整潔度和職員與服務
於 2024 年 3 月住了 1 晚
View Inn & Suites 於 2024年4月4日的回應
Thank you for your positive feedback!

8/10 不錯

Kevin

讚好：職員與服務和設施服務
The location was excellent as far as accessibility to so many store, restaurants, etc; Hotel was a little dated condition wise. Carpet in my room had a distinct smell. Staff was excellent. Was a good stay.
於 2024 年 3 月住了 1 晚
View Inn & Suites 於 2024年4月4日的回應
We are glad that you had a great experience! We are currently working on renovations so we hope to see you back soon!

4/10 欠佳

Scarlet

於 2024 年 3 月住了 6 晚
View Inn & Suites 於 2024年4月22日的回應
Thank you for your feedback!

8/10 不錯

Jose

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
View Inn & Suites 於 2024年4月1日的回應
Thank you for your positive feedback!