Biei Holidays

The elevators were too slow and the laundry machines took too long to

Nestled in mountains. Nice shops nearby. Great gift shop and food. Great staff.

When we checked in we immediately noticed a foul smell coming from the sink. We had to live with it our entire stay. A few other cons of the hotel: 1) It is marketed as a hotel but it is not a hotel. They do not provide any services the entire time you are there. No water is provided. Not even water replenish points which was a standard across all hotels during our Japan trip. Once you check in they basically leave you alone till you check out. 2) Minimum car parking spaces. Only a few were available infront of the building. The rest were up the hill. And it’s not helped by the roads closure caused by a huge construction site right beside the hotel which brings me to the next point 3) huge construction site right beside the hotel causing road closures and loud noises throughout the day. If you plan to stay in or sleep in, then you’d be better off booking somewhere else. 4) we asked to have Queen bedded rooms when we communicated with the hotel months before checking in. It was agreed on by the hotel. I even double confirmed with the hotel prior to the trip. But when we checked in we were shocked to find that all our rooms were furnished with 2 small beds. Pros: 1) quite comfortable rooms with reasonably sized bedrooms 2)large fridge 3) washing machine provided