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"Excellent clean and fresh more chose "

"Hotel is very well maintained. I chose this hotel for an older and more authentic feel. Given that expectation, it did live up to it. Staff was professional and friendly. Housekeeping staff was excellent. Expect the furniture and decor to be dated, but clean. The hotel borders the river, so exploring on foot is limited to one direction, but within walking distance of main attractions. It does sit on one of the busiest streets in D1, and locals love to say good morning, good afternoon, and good evening with their bike horns. "

"Initially, our room smelled and the AC did not work properly. This was unacceptable and we requested another room. My girlfriend and I expected a 5 star hotel to be inspected prior to guest's arrival. This should be standard procedure especially at a 5 star hotel. Maid service for the room was the best part of our stay. Breakfast was nicely prepared and the quality of the food was above average. Some notable and concerning issues were as follows.: 1) One night after dinner outside of the hotel, we were stopped by security when trying to return to our room. My girlfriend was a registered guest under my reservation. However, security wanted my girlfriend to registered at the lobby implying that she was a prostitute. We were both shocked and extremely offended. This is UNACCEPTABLE!! 2) We requested a bucket of ice and two wine glasses. This should be standard and should be included in the room rate as part of staying at this hotel. The staff charged us 1 million VND for ice and two wine glasses. This is egregious in so many ways. My overall recommendation is that there many other hotels in Saigon that are better suited for guests wanting a peaceful, respectful and relaxing experience without feeling the way we felt. Hotel management should review their standard operating procedures and re-train their staff to show respect to all guests and provide clear guidelines on what services are included in the overall cost. I do not recommend the Reverie hotel in Saigon. "

"Stayed one night in transit. 10 minute walk to hotel from airport. Great staff. Easy checkin/checkout. Shuttle."

"Good"

"Our room was clean, very comfortable and super quiet. It was very well located in downtown Saigon, with easy access to many of the sights. There was a good selection for breakfast. We went to the Sky lounge for some drinks. It is a pity that the brown building in front blocked what would have been a great view over the river. The staff were lovely and very helpful."

"This is my second time returning to Nikko Saigon Hotel. I really enjoyed the service from the staff. They were very welcoming, cheerful, and enthusiastic. I especially liked the housekeeping staff; their training was very meticulous, paying attention to even the smallest details. I often get my hair done and charge my phone, so my belongings were scattered all over the table, but the staff neatly arranged and coiled the cords. The breakfast buffet had a generous amount of food, and I was very satisfied with the staff. Although there were both new and old staff, one male staff member, either Dien or Diem (I don't remember exactly), recognized me from last year's Nikko Saigon Hotel and remembered that I liked my Vietnamese iced black coffee without sugar. And Mr. Nam, who works in the kitchen, always created wonderful memories for my family with his special dishes. I will definitely return."

"Breakfast variety and tastiness was outstanding! Staff was exceptionally friendly and attentive. Hotel is centrally located and easy to navigate. Many stores, restaurants and souvenir shops are within walking distance. Highly recommended! "

"Great stay , good value"