Big Rapids Hotel with Pool

"The breakfast options were fairly standard, but the staff kept everything clean and filled which was nice. "

"Breakfast was ok. Coffee was wonderful. Room was big with a nice king size bed and a comfy couch to sit on. Room was very quiet - we never heard any neighbors, but as it was graduation weekend, i think the hotel must have been pretty full so good insulation. Nice big bathroom with a good layout. There was a pool but we didn't use it."

"Great location and friendly staff."

"Clean property good breakfast"

"A hotel should not book rooms that are not fully ready to be used. There was no closet. No closet bar, no hangers. No hairdryer. No laundry bag. No exhaust fan cover in the bathroom. There was no counter to place toiletries on the sink while getting ready. The tiles in the shower near the drain stuck to my foot when I stepped on it and came off of the floor when I moved. And when we complained, we were informed that the hotel was under renovation and not all rooms had been everything guests needed. That doesn’t seem acceptable. The staff was helpfulc courteous and kind. The breakfast was good. We felt safe, just not comfortable. We didn’t feel like we got the amenities you normally get at a holiday inn, "

"Out dated but for the price it should be expected"