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关于蒙大拿比灵斯 - 南 6 号汽车旅馆的点评

2 out of 5
蒙大拿比灵斯 - 南 6 号汽车旅馆
5400 Midland Rd, Billings, MT

点评

4.8
10 分 - 超赞。90 条好评，共有 917 条点评" "
8 分 - 还可以。133 条好评，共有 917 条点评" "
6 分 - 一般。169 条好评，共有 917 条点评" "
4 分 - 很差。169 条好评，共有 917 条点评" "
2 分 - 糟糕。356 条好评，共有 917 条点评" "

5.2/10

清洁度

6.2/10

员工和服务

4.2/10

服务设施

4.8/10

住宿条件和设施

4.6/10

环保

点评

8/10 还可以

frank

满意：客房舒适度，住宿条件和设施

4/10 很差

Shawnee

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The staff was very nice, but the property, rooms and other travelers were not good.
2024 年 5 月入住 2 晚
Donna 于 2024年05月21日 的回复
Thank you, Shawnee for your review. We are in the process of cleaning up the property & making all people on the property are all guest.

8/10 还可以

Galvin，Green Bay

满意：清洁度、员工和服务、住宿条件和设施
Fine
2024 年 4 月入住 3 晚
Donna 于 2024年05月21日 的回复
Thank you, safe travels.

2/10 糟糕

Nathaniel

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Disgusting place, druggies, bad service.
2024 年 5 月入住 1 晚
Brand Experience Team 于 2024年05月21日 的回复
Hi Nathaniel,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 糟糕

Lisa，Browning

带宠物出行
不满意：清洁度、服务设施、住宿条件和设施
Don’t stay here
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024年05月21日 的回复
Hi Lisa,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 一般

Brian

不满意：住宿条件和设施
2024 年 5 月入住 1 晚

2/10 糟糕

Joseph

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Arrived 445pm with reservation. Office staff trying hard to handle heavy booking but office area is disarray. No room cleaned yet. Told to come back in hour. Returned at 605pm n after more discussion I got a room. Walkup stairs crumbling. Boarded up window in n discarded equipment. Trash thrown under stairs. Staff knocked on door twice to make sure they had correct name for room 232. In room. Tv cable not working properly so unable to watch basketball game. Toilet seat detached on one side. Smoke alarm hanging from ceiling. No room trash can. Sink new shower new but not enough clips for shower curtain. No USB chargers. Hotel needs lots of work.
2024 年 5 月入住 1 晚
Nancy Y. 于 2024年05月15日 的回复
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 糟糕

Dana，Milwaukie

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had a reservation and arrived at 10 pm. Office was locked and no note as to why. I asked at their sister property across the street I was informed that the desk clerk was out cleaning rooms. I went back, she showed up and informed me that a room would be ready in about 10 minutes. I asked to verify that it had refrigerator (which I had specifically paid extra to reserve) as I travel for many days and have a cooler full of food. I was informed that they no longer had fridges as they "walk away" and additionally the ice machine was broken so I would have no option to keep food cool. She offered to cancel my reservation. I let her know I would need to find another hotel before we could do that. She became impatient, told me she needed to go back to cleaning rooms and walked out leaving me alone in the lobby. I found another place to stay, went to find her to cancel my reservation. As I wandered through the property trying to find her I noticed that there was very little lighting. The breezeway between buildings was completely dark. Most rooms I passed were vacant, and several the curtains were open and I could see that the rooms were trashed, furniture askew, broken tv's laying on the beds, dirty, a mess. There were piles of trash around the trash cans everywhere. The entire property felt unclean and unsafe. I have been a business traveler for many years and this is hands down the worst experience I have ever had. I feel lucky that I did not have to stay here.
2024 年 4 月入住 1 晚

2/10 糟糕

David，Kent

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Had to be one of the worst motels I've ever stayed at. The only good thing about it was the staff, they were great, the motel itself - really nothing good to say about it. Can't believe Motel 6 would have their name on it in that condition. I will never again trust the Motel 6 name.
2024 年 4 月入住 1 晚
Nancy Y. 于 2024年04月17日 的回复
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 糟糕

Shankar

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024年04月18日 的回复
Hi Shankar, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 很差

Tiara

与家人出行, 带宠物出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Bathroom door knob was haning on the inside of the door, as though it had been kicked in. Tobacco on window sill. Prescription glasses under the bed. Cigarette burns in curtains.
2024 年 4 月入住 1 晚
Nancy Y. 于 2024年04月17日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 很差

Gary & Bo

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
The walls has filth all over them and shower walls. There were no bed covers, meaning bedspread or comforters. One of the beds didn’t have a bottom sheet. There were no towels or pillows…we got them after we checked in. All linens, towels were dingy and unclean looking! Only a smidge of toilet paper was in the bathroom. Had to go to front desk to get some. I had to ask for ice bucket. Curtains were half falling down. The description said there was a refrigerator but there wasn’t. Also, no coffee pot in the room or lobby. No microwave. Filth outside along building and sidewalks. Load music after midnight for hours. No phone to contact front desk. Smoke detector half hanging off the wall. Fan vent in bathroom half hanging off the wall. No chairs or luggage holders, no hangers in the room. Being disabled it wasn’t handy to have to go back and forth. They couldn’t even print a receipt! I was told take a picture of it. Another thing it seemed like with the manager of the place had their whole family staying there. Many were from the reservation. I recognized the license plate numbers. We’ve stayed at other Motel 6’s and it’s never been this terrible!!
2024 年 3 月入住 2 晚
Nancy Y. 于 2024年04月17日 的回复
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 糟糕

Aang

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The builing and facility are bad even WORST i’ve ever encountered. The room that we had was dirty. Leaking sink made the water all over the bathroom. There was no towels given. I’ve stayed at many Motel 6 in different states and they are good even some are great place to stay, but this one is horrible enough to give you nightmare. My advice is DO NOT go this this motel. Just find another one in Billings area.
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024年04月11日 的回复
Hi Aang,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 超赞

Christopher

2024 年 3 月入住 1 晚

2/10 糟糕

Eduardo

不满意：住宿条件和设施，清洁度
Brand Experience Team 于 2024年04月12日 的回复
Hi Eduardo, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 糟糕

Joey

带宠物出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The manager is a lier every time i come the after reservation she canceleds it the tells me there is nothing available smh i never been so insulting in my life after i spend my money to stay
2024 年 3 月入住 3 晚
Brand Experience Team 于 2024年04月3日 的回复
Hi Joey,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 一般

Shelby

满意：员工和服务
2024 年 3 月入住 8 晚
Brand Experience Team 于 2024年04月4日 的回复
Hi Shelby, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

4/10 很差

Jeremy

不满意：清洁度、服务设施、住宿条件和设施
I believe there is a new breed of cockroach that is completely unique to this location. I would suggest getting it verified by an esteemed member of the scientific community but there is indeed a very unique set of circumstances occuring at this location that would facilitate the evolution of a unique species!
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024年03月26日 的回复
Hi Jeremy,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

2/10 糟糕

TYLER

带宠物出行, 与配偶出行, 商务旅客
不满意：员工和服务、服务设施、住宿条件和设施
It was beyond horrible wasn’t even there 20 mins checked into the room and I wasn’t able to get my money back didn’t even stay longer than 20 mins the worst place in billings Montana and cops there everywhere it was horrible and people everywhere broken glass windows ice machine don’t work and didn’t feel safe at all
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024年03月26日 的回复
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 一般

David，Courtenay

商务旅客
满意：员工和服务
The area is not convenient to anything
2024 年 3 月入住 1 晚
Nancy Y. 于 2024年03月19日 的回复
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 很差

Joey

带宠物出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was ok
2024 年 3 月入住 2 晚
Nancy Y. 于 2024年03月19日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 一般

Becky，Calgary

带宠物出行, 商务旅客
不满意：服务设施
Check in time is 3pm and we arrived at 5:25pm. Our room was not ready for us. The booking said there was a fridge and microwave in the room. The front desk informed us there are no fridges so I had to go out and get ice for the coolers. I was told the room would be ready in 10-15 minutes so we went to get ice and fill the fuel in our vehicle for the morning. I returned and parked outside the room waiting for it to be finished. We did not get into our room until 6:10pm. I had been on the road driving since 7:30am and was exhausted. I won't be staying at this location again.
2024 年 2 月入住 1 晚
Nancy Y. 于 2024年03月7日 的回复
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 糟糕

james

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
the hotel is in horrible shape the room had holes in the doors the fixtures were missing burn marks on toilet and counters. it was noisy and nonstop flow of cars and people all night long.
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024年02月29日 的回复
Hi James,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 超赞

Diane

满意：清洁度、员工和服务、住宿条件和设施
It' was a cheap motel room in the budget
2023 年 12 月入住 1 晚
Brand Experience Team 于 2023年12月23日 的回复
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 超赞

Donald，Helena

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente
2023 年 11 月入住 2 晚
Brand Experience Team 于 2023年12月5日 的回复
Hola Donald,¡Gracias por la calificación de 5 estrellas!Lilith#Equipo6

2/10 糟糕

Jp

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 16 晚

2/10 糟糕

John

不满意：住宿条件和设施，员工和服务
Like checking into a crack house
2023 年 11 月入住 1 晚
Brand Experience Team 于 2023年12月5日 的回复
Hi John,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 糟糕

Tyler

商务旅客
不满意：清洁度、服务设施、住宿条件和设施
Room was dirty, blood on bed skirt, floor was filthy. The element of people around cops where there many times. Can watch drug deals go down. Just needs to be shut down.
2023 年 11 月入住 2 晚
Brand Experience Team 于 2023年11月29日 的回复
Hi Tyler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 糟糕

Stephen

2023 年 11 月入住 1 晚

2/10 糟糕

Autumn

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible place
It was horrible. Kids running around shooting play guns at people, beds dirty, people parties till 6 am. Then our door knob fell off so got locked in room. Horrible experience. I feel they should refund me.
2023 年 11 月入住 1 晚
Brand Experience Team 于 2023年11月29日 的回复
Hi Autumn,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 还可以

Shirley

满意：员工和服务，清洁度
A bed to crash out with clean sheets
We had a long travel day. Looking for bed to crash for night. It is pet friendly and they don’t charge for your dog. We had n/s room but it did smell smoky. The bedding and pillows are what you would expect from a motel 6. Clean (cigarette holes in blanket) It did look a little sketchy outside but inside room was clean. There was a nice young man that greeted us at the desk. He checked us in ver efficiently. If you are just looking for a bed to crash and are not too picky this would work for you.
2023 年 11 月入住 1 晚
Brand Experience Team 于 2023年11月21日 的回复
Hi Shirley,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 糟糕

Mike

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Unsafe
Unsafe. Front desk clerk wasn’t even there for 20 minutes. People walking around outside, curtains, partially off the rails, disgusting place.
2023 年 11 月入住 1 晚
Brand Experience Team 于 2023年11月21日 的回复
Hi Mike,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 超赞

Ernesto，Helena

满意：服务设施
Bueno
2023 年 11 月入住 2 晚
Brand Experience Team 于 2023年11月21日 的回复
Hi Ernesto,Thank you for the perfect rating!! Maz K.#Team6

6/10 一般

Felecia

不满意：住宿条件和设施，清洁度
Was not cleaned well over priced
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023年11月21日 的回复
Hi Felecia,Thanks for your review, we really appreciate the support. Maz K.#Team6

2/10 糟糕

Kasey

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to get things stolen out of your vehicle. If you are looking for a good drug connect, just knock on any door and bam. You got it! Other guests are high af and blare music and tell tweaker stories all night so loud that you can hear it from 3 doors down. No towells in rooms, blankets are stained and not washed, carpet is not vacuumed, walls are grimey. Honestly the building needs condemned!
2023 年 10 月入住 4 晚
Brand Experience Team 于 2023年11月15日 的回复
Hi Kasey,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 超赞

Ernesto，Helena

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good
2023 年 10 月入住 1 晚
Nancy Y. 于 2023年11月8日 的回复
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 还可以

Thomas

满意：清洁度、员工和服务、客房舒适度
2023 年 10 月入住 1 晚

2/10 糟糕

Carolyn

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Leaves blowing in under the door, needed to block air under door with towels. No bathroom toilet paper holder. No TV remote. No cash advised as they did not have change for $100 Bill on $79 dollar room charge. Obvious that most rooms are rented out long term, not nightly. Handicap parking stalls are blocked by two vehicles with flat tires. They have clearly been parked there for some time!
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023年11月1日 的回复
Hi Carolyn, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

2/10 糟糕

Terrance

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I couldn’t get any sleep because there was a couple fighting above me all night
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023年11月1日 的回复
Hi Terrance, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 糟糕

VADZIM

2023 年 10 月入住 1 晚

10/10 超赞

Donald，Helena

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Exelente
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023年10月25日 的回复
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 超赞

Kassidy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

2/10 糟糕

Carol

与配偶出行
不满意：住宿条件和设施，员工和服务
Garbage everywhere outside, druggies living there, scary!! No remote to TV. No bedspreads, ripped blankets. Very old mattresses, main light in bathroom out. Truly frightening. Never been anywhere worse!! Very poor condition. Left, Lost my money, but figured my car wouldn’t get broken into by the druggies sitting all around outside. Night attendant told me I was just mean when I gave the key back and left. I’ve used motel 6 since they were $6. Never again!!!
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023年10月18日 的回复
Hi Carol, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

4/10 很差

Ryan，Kalamazoo

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
No clean syringes for the night and the reprocussions of the lack of t.v. ... motel 6 we'll keep the trap on lock.
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023年10月18日 的回复
Hi Ryan, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 糟糕

Jessica

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

2/10 糟糕

Rick

商务旅客
不满意：住宿条件和设施，清洁度
Used washcloth still in bathroom no clean towels . Disgusting . Will not go back EVER
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023年10月7日 的回复
Hi Rick, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

4/10 很差

Vanessa

不满意：清洁度
2023 年 10 月入住 1 晚

2/10 糟糕

Annette

2023 年 10 月入住 1 晚

2/10 糟糕

Robert

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Only stay as a last resort. Seems that this property has quite a few permanent guest and is evident they own the night. I left at 3am.
2023 年 9 月入住 1 晚
Brand Experience Team 于 2023年10月7日 的回复
Hi Robert, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 糟糕

Samual

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 9 月入住 3 晚