Palo Alto Bing Concert Hall Hotels

"Very nice place. Beautiful grounds and atmosphere"

"This was one of the worst stays I've had. There is no bathroom door, the window is frosted. The night desk woman was very rude to me when I asked for help with parking when all the street and lots were closed for a parade. I was staying with my mother in law - no bathroom door was terrible. The fridge was unplugged when we got there, I plugged it on, it has a clear door and shines BRIGHT light into a tiny room. No light switches near the bed. So terrible, maybe if I was staying alone it could have been better. But even with my husband this is a no go. It was more expensive than other hotels. I got daily texts asking me how it was going with no responses to me saying it was not going well. Since I booked through hotel.com, I couldn't leave and go somewhere else. I cannot stress enough what a terrible stay this was. "

"its literally like a home. a bit pricey but worth every penny "

"We stayed for one night for a good price. It was very quiet. Nice spacious room, moderately clean. Staff was very nice. The only thing I’d complain is the A/C did take a while to cool down the room but it wasn’t hot weather so it didn’t bother us too much."

"Beautiful "

"Walking distance"

"The property itself is nice, but there were a few issues that affected our stay. The walls are quite thin, and the hotel is loud. Because the property hosts events like wedding receptions and conferences, there were many people walking the halls late at night and early in the morning, and we could hear every single word. The room above us had a crying baby, and the lack of sound insulation made it feel as though the noise was coming from inside our own room. We also had a disappointing experience at the pool area. It was quite chilly, and the heaters and fire pits were out of propane. Since our kids were excited to swim, we asked staff if the heaters could be turned on. We were told they would take care of it, so we ordered food and planned to enjoy the patio restaurant by the pool. However, after 20 minutes, nothing had been done. We asked again and were told maintenance was on the way, though the staff member seemed irritated. After waiting an additional 30 minutes with no update, we followed up once more and were met with further annoyance. By the time maintenance finally arrived, our kids had already gotten out of the pool, and we ended up taking our meals to-go because we were too cold to stay. It was disappointing, especially since we had planned a girls’ weekend and booked multiple rooms specifically to enjoy the pool, outdoor patio, and restaurant. Unfortunately, we weren’t able to fully use those amenities due to the lack of functioning heaters. "

"Nobu is the best hotel I’ve experienced in the Bay Area and is my go to for work travel."

"Clean room. Location was a little further away from campus than I thought. Rooms are all outside. They do offer free breakfast in the am which isn’t bad. They have hot items including eggs, potatoes, bacon & sausage. Waffle machine. A few drink options. Not bad at all. My bed was just softer than I like so I didn’t sleep as well. Overall decent place to stay. "