評分根據 624 篇真實評價而定

4.1 /5
85% 旅客推薦
4.1 客房整潔度
4.4 服務和員工
4.1 客房舒適度
3.8 酒店狀況
Expedia 智遊網 真實評價
5/5
由經認證旅客提供

張貼日期:2019年9月5日 網站:Expedia
附近的餐廳價錢不算貴,分量足,環境好,酒店沙灘和泳池水質好好,唯一問題是住的地方有很多小昆蟲,早上走廊外會有昆蟲屍體。
來自酒店經理的回應
Tri, 酒店經理 於 2019年9月26日回覆
Dear Manir, Thank you for taking your time to provide us your valuable feedback following your recent stay in Angsana Bintan. I am very pleased to read that you had an enjoyable stay with us. Unfortunately, being in a jungle setting there are insects and mosquitoes; hence we do provide mosquito coils, lotions and incents sticks to help, which is great tools. Otherwise our team is on standby to help should there be a serious problem causing discomfort. In addition to that we do fogging on regular basis to manage the insects and mosquitoes without harming the environment. Thank you once again for staying with us and I look forward to welcoming you back to Angsana Bintan in the future. Sincerely, José Luis Barrera Hotel Manager
5/5
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環境乾淨舒適

張貼日期:2019年6月9日 網站:Hotels
雖然是老飯店但是非常的乾淨,每個角落都香香的很舒服~早餐選擇也不少,很多是現做的,口味還算不錯,美中不足的是水果很多都不新鮮...
來自酒店經理的回應
Tri, 酒店經理 於 2019年6月21日回覆
Dear Traveler, We thank you for choosing Angsana Bintan as your holiday destination among all other hotels on Bintan Island. I am delighted to know that we are able to create a memorable stay for you and to exceed your expectations with overall resort and natural surroundings. Your concern regarding our fruits on the breakfast has been brought up during a meeting with the Executive Chef for follow up. Again, thank you for your feedback and I look forward to welcoming you back very soon. Sincerely, Nicolas B. Hotel Manager
5/5
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張貼日期:2019年5月22日 網站:Hotels
Perfect stay
來自酒店經理的回應
Tri, 酒店經理 於 2019年5月28日回覆
Dear YUSHAN, I am truly delighted to learn that we were able to deliver the true experience of Angsana Bintan to you. Do let us know when you are coming back and I look forward welcoming you back to our jungle and beach resort. Sincerely, Nicolas B. Hotel Manager
4/5
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張貼日期:2019年4月2日 網站:Hotels
The beach is good. No shopping nearby
來自酒店經理的回應
Alpha, 酒店經理 於 2019年4月9日回覆
Dear Hoi Ming, I am very happy to read that you had a great stay with us and am especially delighted with your comments of our beach. The unique location are indeed the key assets of Angsana Bintan. Addressing your feedback on shopping nearby actually we have Market 23 located in Cassia Bintan as well as Angsana Gallery, I am sorry this was not communicated to you during your stay. Hoi Ming, Thank you for your feedback, I am hope to welcome you soon back to Bintan. Kind regards, Alpha Eldiansyah General Manager
4/5
由經認證旅客提供

房間內的迎新水果和千層糕❤️

張貼日期:2018年12月30日 網站:Hotels
這次告知被升級,但除了房間變大,不知還有什麼差別?房間內的迎新水果和千層糕,是嗎?還是Resort 都會有的?
來自酒店經理的回應
Tri, 酒店經理 於 2019年2月8日回覆
Dear Traveler, I am very pleased to note that you had enjoyed your stay with us and that our welcome fruit as well as layer cake were up to your expectation. It is always sad for me when I read that we have fallen short in an area but was unaware of it as it is our upmost endeavor of making sure that guests leave with good memories. I hope that we will have an opportunity to welcome you back. Sincerely, Nicolas B. Hotel Manager
3/5
由經認證旅客提供

張貼日期:2018年9月10日 網站:Hotels
來自酒店經理的回應
Tri, 酒店經理 於 2018年10月11日回覆
Dear yichen, Thank you for staying with us and I look forward to welcoming you back to our resort. Sincerely, Nicolas B. Hotel Manager
4/5
由經認證旅客提供

厲害的晚餐

張貼日期:2018年5月3日 網站:Hotels
推薦海上獨特的晚餐享受
來自酒店經理的回應
Tri, 酒店經理 於 2018年5月23日回覆
Dear Mingwei, It is a great pleasure for me to hear about your lovely experience with Angsana Bintan. I am happy to note that we were able to host you with a fantastic dinner. Please do plan for a return stay. Meanwhile I look forward to welcoming you once again in the future. Sincerely, Nicolas B. Hotel Manager
5/5
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悠閒安靜的飯店

張貼日期:2018年2月12日 網站:Expedia
優點: 海灘
位置: krlong 餐廳
checkin接待的人員很親切,又會說中文.房間的香氛味道很舒服,讓人會放鬆.我很喜歡他們的海灘,很美,沙子很乾淨,邊走邊踩浪,吹著涼涼的海風游泳池乾淨,小孩玩一整個下午.附近有一家kelong餐廳,很有名,有接送的接駁車...............................................................................................................................................................................................................................................................checkin接待的人員很親切,又會說中文.房間的香氛味道很舒服,讓人會放鬆.我很喜歡他們的海灘,很美,沙子很乾淨,邊走邊踩浪,吹著涼涼的海風游泳池乾淨,小孩玩一整個下午.附近有一家kelong餐廳,很有名,有接送的接駁車...............................................................................................................................................................................
來自酒店經理的回應
Tri, 酒店經理 於 2018年2月28日回覆
Dear ying, Thank you for your comment. Indeed being surrounded by a tropical rainforest with a stunning view of the ocean we offer the luxury of time and space to contemplate the nature. I am glad to know that you had a relaxing experience doing so with us. I look forward to having you stay with us again in the future. Sincerely, Nicolas B. Hotel Manager
5/5
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張貼日期:2017年10月17日 網站:Expedia
Everything is good near of swimming pool and beach
來自酒店經理的回應
Tri, 酒店經理 於 2017年10月23日回覆
Dear TY, Thank you for taking time to share these comments. I am glad that we were able to live up to your expectations and that you have had a pleasant stay. I look forward to welcoming you back to Angsana Bintan for another getaway. Sincerely, Nicolas B. Hotel Manager
5/5
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服务

張貼日期:2017年10月7日 網站:Hotels
国庆前服务人员还可以 国庆长假来后 服务人员的态度开始变化了 要求宝宝椅和餐具 嘴上说很快 等一会就忘记了 国庆人流真厉害 他们也恍神了 订车的话 记得不要通过前台定 他们的收费比自己叫车贵 沙滩还好
來自酒店經理的回應
Mohamed Hilmy, 酒店經理 於 2017年10月24日回覆
Dear Traveler, I am glad to hear that our white sandy beach was enjoyable for you during your stay with us. I would like to thank you for bringing the service issue to my attention for which I deeply apology, allow me together with my department concern to look at these areas for further improvement. Meanwhile, your concerns over the prices have been also noted and brought to the attention of the team for follow up. Once again thank you for choosing our hospitality and for taking the time to share your observations with us. We look forward to welcoming you back to Angsana Bintan in the near future. Sincerely, Nicolas B. Hotel Manager