Holiday Inn Express and Suites Bessemer Birmingham SW, an IHG Hotel位於貝塞麥。DeBardeleben 公園及Tuxedo Junction同為區內知名地標;而此區的自然風光可於摩斯石頭保護區及Tannehill 公園盡覽無遺。阿拉巴馬水上樂園及阿德里奇同樣不容錯過。
I have nothing to complain about the property. great staff and great customer service
Ana
於 2024 年 5 月住了 3 晚
6/10 一般
Kym
家人同遊
2024年5月3日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
I have been charged twice for my stay. They say one charge will fall off and I hope they are right but I just dont really believe this will happen. Lady at the desk said she saw no charge on her end but it's clearly on my checking acct
Kym
於 2024 年 5 月住了 1 晚
10/10 優異
Diane
2024年4月30日
Diane
於 2024 年 4 月住了 3 晚
10/10 優異
Michael
伴侶同遊
2024年4月30日
讚好:整潔度、職員與服務和住宿狀況
Clean,new hotel with friendly staff and tasty breakfast. On a long road trip with several different hotels, this was the best.
Michael
於 2024 年 4 月住了 1 晚
8/10 不錯
Thomas
商務旅客
2024年3月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The check-in experience at around 6pm (evening shift) was not pleasant:
- After having to wait for almost 10 minutes for a previous customer to finish up, it took more than 15 minutes to check me in, even though I had prepaid via Expedia. The team members seemed to be pretty helpless and in need of further training. I understand that this property just opened 2 weeks ago.
- My credit card was incorrectly charged with a US$ 25 fee for incidental, this should have been posted just as a hold. Thank you Michelle? (day shift) for identifying and fixing the topic.
All the best for getting in a steady state operation.
Thomas
於 2024 年 3 月住了 1 晚
10/10 優異
Jeffrey
2024年3月25日
讚好:整潔度、職員與服務和住宿狀況
Jeffrey
於 2024 年 3 月住了 2 晚
6/10 一般
Gretty
家人同遊
2024年3月24日
I have a mixed review, the hotel is new so it looks clean the room are spacious. The pool was not open (don’t know why) the breakfast was blah (yikes) the noise coming from the toilet all night was so annoying. The front desk was having issues with computers, so they were very slow. Overall I give it 3/5. The experience was just ok, probably won’t stay again.