Birstwith Hotel with Pool

"Clean room, disappointed to not have individual toiletries. Annoying that housekeeping didntvpivknup call/ query"

"Staff were excellent especially the front desk"

"Arrived at hotel to be given a room number 368 that didn’t exist, not a good start after a long journey. Booked in for dinner at hotel restaurant, service was okay but food was disappointing in terms of quantity and not prepared as described by the menu. When this was pointed out to the staff we were told that the menu was changing next week and so this shouldn’t happen again, not good. Our room was very warm, there was no heating on, but when we opened the window to let in some cooler air we realised we were close to the kitchen extract fan pumping out a greasy and unpleasant smell. Overall very disappointing as we use Hilton Double Tree hotels regularly and this particular hotel was not up to the expected standard I’m afraid."

"We had dinner in the bar / grill. Service was great and the food was delicious. "

"Location"

"Was ok "