外观

关于西北俾斯麦欢朋套房酒店的点评

2.5 out of 5
西北俾斯麦欢朋套房酒店
2020 Schafer Street, Bismarck, ND

点评

9.0

非常棒

10 分 - 超赞。284 条好评,共有 427 条点评" "
8 分 - 还可以。96 条好评,共有 427 条点评" "
6 分 - 一般。22 条好评,共有 427 条点评" "
4 分 - 很差。12 条好评,共有 427 条点评" "
2 分 - 糟糕。13 条好评,共有 427 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

9.4/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Julie

满意:清洁度、员工和服务、住宿条件和设施
Nice clean family place
2024 年 5 月入住 2 晚
reggie 于 2024年05月13日 的回复
Hello Julie,Thank you for the 5 out of 5 rating. We truly appreciate your business!Sincerely,Team Hampton Suites NW

10/10 超赞

Michael

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Electric vehicle charging is the only missing feature.
2024 年 5 月入住 1 晚
Reggie 于 2024年05月7日 的回复
Hi Michael,Thank you for the 5 out of 5 and am sorry that we do not have electric charging stations. We have not had need of them and really haven't had any guests requests and or comments so I do appreciate the feedback as you are our first. I do apologize for this inconvenience but appreciate you sharing your experience.Thank you!Team Hampton Inn & Suites

6/10 一般

Dawna

与家人出行
满意:员工和服务,清洁度
No fridge or microwave in room, which is usually a plus. The noise....the room above, thump, thump, thump...the hallway doors slamming...the outside vehicle noise. Putting earplugs on the vanity may be a plus. The continental breakfast was fine and having a coffee maker in the room was a plus. Maintenance maybe hasn't noticed yet but one side of the shower door needing fixing so it can slide open.
2024 年 5 月入住 1 晚
Reggie 于 2024年05月6日 的回复
Hello Dawna,We are terribly sorry to hear that your recent stay did not meet your expectations. The kings I am sad to say didn't fit the layout required to have a new cabinet and we fell short of figuring out another option so I am sorry! And the door has been addressed on the shower door as well. The noise I just have to apologize and say I am very sorry you could hear your neighbor above you and so you know we do have earplugs at the desk for our guests. I hope that bit of information will be valuable.Again, we are so very sorry but do hope you'll visit with us again in the future.Thank you!Sincerely,Hampton Inn & Suites Team

10/10 超赞

Michael,tempe

2024 年 4 月入住 2 晚

10/10 超赞

James

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Reggie 于 2024年05月6日 的回复
Hello James,Thank you so very much for the 5 out of 5 rating. We hope to have the pleasure of you with us again in the future!Sincerely,Hampton Inn & Suites Team

10/10 超赞

Carol

与家人出行
Great front desk staff! Very welcoming and engaging. Breakfast was excellent!
2024 年 4 月入住 2 晚
Reggie 于 2024年04月8日 的回复
Hello Carol,We are delighted you enjoyed your stay with us! And to hear our Desk Team was engaging makes my heart warm. I'm glad breakfast was excellent as well, I will make sure I share your comments and I can definitely answer for the rest of our team we look forward to the opportunity to have you with us again!Sincerely,Regina

10/10 超赞

Roz,Gulfport

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was so nice
2024 年 3 月入住 1 晚
Reggie 于 2024年03月24日 的回复
Hello Roz,We are delighted that you found everything here nice. Our agents, housekeeping and staff truly care about your stay and the comfort of your accommodations. So, thank you for sharing your thoughts and comments.Sincerely,Regina FlowersGeneral Manager

10/10 超赞

Ray Allen

满意:清洁度、员工和服务、住宿条件和设施
Great stay, clean.
2024 年 1 月入住 1 晚
Reggie 于 2024年01月30日 的回复
Would like to thank you Ray for the 5 of 5. We are delighted that you enjoyed your stay!! Hope to see you again!Team Hampton Inn & Suites NW

8/10 还可以

Leslie

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
After a long travel day…
The room was clean and spacious. The staff were friendly and helpful. The breakfast was good with a lot of choices. The workout room had a variety of options and all of the machines worked. The only deduction in a star was the maid service overlooking making up the hide a bed sofa for our children.
2024 年 1 月入住 1 晚
Reggie 于 2024年01月15日 的回复
Hello Leslie,We are delighted you enjoyed your recent stay. We hope to have you with us again in the future, it's nice when folks share their experiences so thank you!!Sincerely,Team HamptonRegina Flowers GM

10/10 超赞

Cindy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice!
2023 年 11 月入住 2 晚
Reggie 于 2023年11月25日 的回复
Hello Cindy,We are so happy you thought our hotel was nice. We do hope we will have the opportunity to see you again in the future.Thank you!Team Hampton

10/10 超赞

Janelle

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Piol was fun for kids
2023 年 11 月入住 2 晚
Reggie 于 2023年11月25日 的回复
Hello Janelle,We are delighted that your kids enjoyed the pool. We look forward to seeing you folks again!Thank you for sharing your thoughts and comments.

10/10 超赞

Greg

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay
2023 年 11 月入住 1 晚
Reggie 于 2023年11月19日 的回复
Hello Greg,We appreciate your 10-star review. The team and I look forward to seeing you again!

10/10 超赞

Wanda

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
convient
2023 年 9 月入住 1 晚
Reggie 于 2023年10月14日 的回复
Hello Wanda,Thank you for sharing the 5 out of 5 and we are delighted you enjoyed your stay. Please come visit us again we look forward to having you with us!Thank you!Team Hampton

10/10 超赞

Merita

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We loved our stay here. Our family stayed in three rooms and all were immaculate! The beds were super comfy, the hallways were quiet and we enjoyed the Lobby area for visiting. The front desk staff were friendly and professional. We were in town for a family funeral and we found our stay most comforting. We will be back.
2023 年 9 月入住 3 晚
Reggie 于 2023年10月4日 的回复
Hello Merita,We are so glad you enjoyed your recent stay with us and hope we will have the delightful pleasure to have you with us again in the future.Thank you for sharing!Sincerely,Team Hampton!

10/10 超赞

loren

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Easy to find next to I94. Quiet, friendly staff, clean rooms.
2023 年 9 月入住 1 晚
Reggie 于 2023年10月1日 的回复
Hi Loren,Thank you for the 5 out of 5 and hope to see you again in the future!Sincerely,Team Hampton

10/10 超赞

Jon

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Reggie 于 2023年10月1日 的回复
Hello Jon, We appreciate you sharing the 10 out of 10. Looking forward to having you with us again in the future. Sincerely,Team Hampton

10/10 超赞

Shawna

与家人出行
满意:服务设施,清洁度
comfortable bed and pillows
2023 年 9 月入住 1 晚
Reggie 于 2023年09月16日 的回复
Hello Shawna,Thank you for sharing your recent stay with our friends. Hope to see you again on your journey's.Sincerely,Team Hampton

10/10 超赞

Jennifer

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Reggie 于 2023年09月16日 的回复
Hi Jennifer,Thank you for the 5 and we hope to see you in the future.Sincerely,Team Hampton

10/10 超赞

Albert

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Reggie 于 2023年09月16日 的回复
Hi Albert,Thank you for sharing your with our friends at expedia your recent stay. We hope to see you again in the future.Thank you!Sincerely,Team Hampton

10/10 超赞

Jerold

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfort of the beds, after driving for 12 hours a good night sleep was important as I had to drive 12 hours the next day too
2023 年 8 月入住 1 晚
Reggie 于 2023年08月26日 的回复
Hello Jerold,We are delighted that you were able to have a good nights sleep. We appreciate you sharing your experience and we look forward to having you with us again in the future.Thank you!Sincerely,Team Hampton

10/10 超赞

Katherine

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooms in this hotel were large and well laid out. Nice little kitchen and long desk with drawers.
2023 年 8 月入住 2 晚
Reggie 于 2023年08月21日 的回复
Hey Katherine, Thank you for sharing your experience and accommodations with our partners. We hope to have the pleasure of having you with us again!Thank you!Team Hampton

2/10 糟糕

Sarah

2023 年 8 月入住 1 晚
Reggie 于 2023年09月10日 的回复
Hello Sarah,I wish I could directly respond to your 1 but we do apologize for the inconvenience you may have encountered when you stayed with us.Thank you!Team Hampton

10/10 超赞

Jerold

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Convenient access from freeway - size of rooms and comfort of beds
2023 年 8 月入住 1 晚
Reggie 于 2023年08月9日 的回复
Hello Jerold,Thank you for sharing your experience with us and liked the size and comfort of your accommodation. We look forward to having you with us again in the near future. Thank you!Team Hampton

10/10 超赞

Julie

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel for business travel. Clean and quiet. Pleasant and helpful staff.
2023 年 6 月入住 1 晚
Reggie 于 2023年07月2日 的回复
Hi Julie,We are happy you found our hotel clean and quiet. The staff works hard in being helpful with our guests requests and am glad we met your expectations. Should your travels bring you this way again, we hope to have you with us again!Sincerely,Team Hampton

2/10 糟糕

JEANA

2023 年 6 月入住 1 晚
Reggie 于 2023年08月9日 的回复
Hello Jeana,I'm terribly sorry we were only a 1 for you, could you please let us know what may have happen. Thank you!Team Hampton

10/10 超赞

cindy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Love it
Convenient location. Comfy bed.
2023 年 6 月入住 1 晚
Reggie 于 2023年06月18日 的回复
Cindy,We appreciate you taking time to share your 10. Thank you so very much!!Team Hampton!

10/10 超赞

Jaden

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Very convenient for us.
2023 年 6 月入住 1 晚
Reggie 于 2023年06月6日 的回复
Hello Jaden,Thank you for your sharing your experience. We hope we will have the pleasure of having you with us again in the future.Sincerely,Team Hampton

8/10 还可以

Dennis

满意:住宿条件和设施
2023 年 5 月入住 1 晚
Reggie 于 2023年06月6日 的回复
Hello Dennis,We know you have many options when coming to our area and do appreciate you choosing the Hampton Inn & Suites NW for your accommodations. We hope we will have the pleasure of having you with us again!Thank you!Hampton Inn & Suites NW

8/10 还可以

Diane

满意:清洁度、员工和服务、住宿条件和设施
Easy access and clean.
2023 年 5 月入住 2 晚
Reggie 于 2023年05月23日 的回复
Hello Diane,We are delighted you found our accommodations clean and convenient. We hope to have the pleasure of having you with us again in the future.Thank you!Reggie & Team Hampton

10/10 超赞

Kyla

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
Reggie 于 2023年05月22日 的回复
Kyla,It was a pleasure having you with us recently and appreciate the 10 out of 10. We hope to have you with us again in the future.Thank you!Team Hampton

8/10 还可以

Lacey

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚
Reggie 于 2023年04月29日 的回复
Hello Lacey,We are terribly sorry your stay wasn't a 10 but do appreciate you responding.

8/10 还可以

Amanda

2023 年 4 月入住 1 晚
reggie 于 2023年05月22日 的回复
Hello Amanda,We appreciate you taking the time to respond to the survey. I'm sorry that we weren't a 5 of 5. I hope should you come this way again in the future we can make that a solid 5.Thank you!Reggie GM

8/10 还可以

kirk

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
I was shocked that the roof over the entryway leaked all over and you had to walk across an ice skating rink to get to the front door. No ice melt had been applied. It sure looked like you were just begging for someone to get hurt bad and sue you.. have you let a bid to get that roof fixed ??? Room was great.
2023 年 4 月入住 1 晚
Reggie 于 2023年04月22日 的回复
Dear Mr. Kirk,It is an unfortunate circumstance that you were faced with our current situation with our Porte cache. Until the snow is gone we can't address the issue. Please know it's on a radar to correct the issue. Though please forgive us for not being more diligent in salting the mound of ice during your stay. But am very glad to see that you found the accommodation great. I hope to have the opportunity to have you with us again in the future.Thank you!Sincerely,Team Hampton

10/10 超赞

Melanie

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfy bed
Our biggest desire was a clean room and comfy bed... we were not disappointed. We have been on a 2 week western coast vacation, and this bed was the best one.
2023 年 4 月入住 1 晚
Reggie 于 2023年04月22日 的回复
Hello Melanie,I'm excited that your evening was a comfortable experience and that we are leaving a good closing to your 2 week west coast vacation. What an amazing experience. Looking forward to the chance of having you with us again possibly in the future.Thank youTeam Hampton

10/10 超赞

Ann

2023 年 4 月入住 1 晚
Reggie 于 2023年04月9日 的回复
Ann,Thank you for sharing your 10 with us! We truly appreciate your consideration!We look forward to having you with us again in the future!Team Hampton Inn & Suites

10/10 超赞

Savana

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚
Reggie 于 2023年04月3日 的回复
Hello Savana,Thank you for sharing your 10's.Looking forward to having you with us again!

10/10 超赞

Kathryn

团体旅客, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Great rooms and breakfast
2023 年 3 月入住 1 晚
Reggie 于 2023年04月3日 的回复
Hi Kathryn,I'm so delighted you enjoyed your rooms and breakfast. We appreciate you sharing your experience. Hopefully we'll see you again should your travels bring you back to Bismarck.Thank you!Team Hampton

10/10 超赞

Julie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was great, room was clean and comfortable and staff was nice. Check in was very quick and easy. The only not positive thing was the pool was very cold and had so much chlorine that it burned our eyes being in the pool area.
2023 年 3 月入住 1 晚
Reggie 于 2023年03月28日 的回复
We are delighted you found your accommodations clean and comfortable but am very sorry the pool was not what you had hoped for. I'll check with maintenance regarding the temp though unfortunately when there are several people in the pool the chlorine has to work overtime resulting in the smell. I am so terribly sorry for that inconvenience. I do hope will have the pleasure of having you with us again in the future.Team Hampton

10/10 超赞

Keriann

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel stay
Was very pleased with our stay. The beds were comfy and the room was quiet. I pick hotels for their hot tubs and this one did not disappoint, temp was great and pool area was well kept. Would stay here again.
2023 年 3 月入住 1 晚
Reggie 于 2023年03月21日 的回复
Hi Keriann,We are so pleased that you enjoyed your accommodation and our hot tub. It's not often you hear about amenities and this just makes it all worth while. We look forward to having you hopefully in the future. Thank you!Sincerely,Regina Flowersand Team Hampton

8/10 还可以

Alynn

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
parking is a tight squeeze
2023 年 2 月入住 1 晚
Reggie 于 2023年03月4日 的回复
Hello Alynn,We appreciate your sharing of the parking and do apologize as the snow has been so crazy this year. I do hope should you return that you'll find more desirable parking options. We are working towards a evolvement.Thank you!

10/10 超赞

Kent,Fargo

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
convenient
2023 年 2 月入住 1 晚
Reggie 于 2023年02月26日 的回复
Hello Kent,We appreciate you sharing with us your 5 of 5. We hope to have the pleasure of having you with us again in the future.Thank you!Team Hampton

8/10 还可以

Elizabeth

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice property
2023 年 2 月入住 2 晚
Reggie 于 2023年02月11日 的回复
Elizabeth,We are delighted that you found our property nice. We hope to have you with us again in the future.Thank you!Team Hampton

10/10 超赞

Jason,Jamestown

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 1 月入住 1 晚

10/10 超赞

Julie

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean and quiet, comfortable beds and good pillows. Breakfast of omelette and sausage with good coffee in a bright space with fireplace. Staff was pleasant and happy to be at their jobs! Highly recommend.
2022 年 12 月入住 1 晚
reg 于 2023年02月11日 的回复
Hello Julie,Sorry for the late response. We appreciate you sharing your experience with our fellow travelers. We look forward to having you with us again.

10/10 超赞

Charles

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 1 晚
Reggie 于 2022年12月19日 的回复
Charles, we love when travelers share their experiences. We are delighted you enjoyed your stay. Thank you!Team Hampton

10/10 超赞

Gary

2022 年 12 月入住 1 晚

10/10 超赞

Mitchell

2022 年 9 月入住 1 晚

8/10 还可以

Brian

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 10 月入住 1 晚
David S 于 2022年10月24日 的回复
Thank you so much for taking the time out of your busy day to respond to our survey. It is our goal to meet and exceed the expectations of our valuable guests. I am very glad to see that we met most all of your expectations during your recent stay with us. We thank you for your business and hope to have the pleasure of welcoming you back to stay with us again, here at the Hampton Inn & Suites by Hilton Bismarck Northwest. Thank you and have a great day! :)

10/10 超赞

Craig

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Typical Hampton lnn You know what you are getting--excellent
2022 年 10 月入住 1 晚
Reggie 于 2022年10月8日 的回复
Craig, thank you for your kind comments.Thank you and we look forward to having you with us again in the future.Team Hampton

6/10 一般

Molly

商务旅客
Average
This is a small hotel. Some staff helpful but others not at all helpful. It’s average across the board. Also not within walking distance of any restaurants.
2022 年 9 月入住 2 晚
Regina 于 2022年09月12日 的回复
Molly,Appreciate you sharing your experience and am sorry that some of our guest service representatives did not meet your expectations. I will speak with my agents about your comments as we do try to exceed expectations. As for the restaurants we have the stadium across from us and just on the other side of the frwy there are a few that are within walking distance, texas roadhouse, cracker barrel, and a few others. I wish I had been at the desk to have assisted you. I do hope you'll give us another try should your travels bring you back through Bismarck. Thank you again for sharing your experience and I will address your comments with our agents.Sincerely,Team Hampton