Black Forest Spa Hotel

"Tucked away in a delightfully convenient location—close enough to the pulse of the city, yet far enough to feel like a true retreat—this hotel is a shining example of what modern hospitality should feel like. From the moment I stepped through its doors, I was met with warmth, grace, and professionalism that elevated my stay beyond mere comfort. The staff here are nothing short of extraordinary. Genuinely friendly and impeccably trained, they strike the rare balance between attentiveness and discretion. Every request was met with a smile, and their seamless coordination behind the scenes ensured my experience felt effortless from check-in to checkout. Cleanliness is clearly a cornerstone of this hotel’s philosophy. My room was spotless, fresh, and thoughtfully arranged—like a haven waiting to be discovered after a long day. Crisp linens, gleaming surfaces, and a soft, calming scent set the tone for restorative rest. Each meal was a culinary delight. Breakfast in particular deserves special mention—not just for the variety of fresh and delicious offerings, but for the absolutely stellar service from Gabrielle. Despite the breakfast room being bustling with guests, Gabrielle remained a pillar of poise and professionalism. Always smiling, never flustered, she ensured every guest felt attended to with care and genuine warmth. Her dedication made mornings something to look forward to. "

"Great location, clean rooms, great bar and restaurant."

"Great location, nice hotel, expensive dining."

"I highly recommend that everyone should look beyond the big expensive city of Basel and look into Germany for accommodations. Although this hotel had slightly outdated décor, one can see that this hotel, and it's staff, have a lot of pride in their work place, and they offer great service. My room was spotless, had all the necessities except for air conditioning but thankfully, it was a cool enough night that it wasn't necessary. The hotel offered a plentiful and fresh breakfast buffet that was fit for a king. Everything was wonderful at the Carathotel. I really commend the staff that was very welcoming."