2/10 糟糕
Kayley
与家人及幼儿出行, 与家人出行
2025 年 11 月 30 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
By far the worst hotel experience iv had. After implying I was pregnant (I’m not) was holding my 5 month daughter, and telling me the hot tub didn’t work I was a little unhappy about that but whatever - after traveling and celebrating Thanksgiving I just wanted to get in the room and relax. Well I opened the door to a room that had not been cleaned yet. At this point I’m fairly ready to leave and just want a refund and to go somewhere else. They weren’t able to process one because I booked through Expedia. Well my 5 month old was fussing so I just took another room but continued to try to work with Expedia to get some kind of refund and not stay the 2 nights. The next morning breakfast was sad cold and very limited. So all I had was apple juice. My kids were SO excited to go swimming and the pool of course was freezing cold. And something about a rotting deer head in the pool isn’t super inviting either, After everything they declined expedias request to give me a refund or even a partial, so that’s pretty interesting to me. More of a hunters hotel and not a family hotel. Pretty embarrassing for a hotel from my home town.
Kayley
2025 年 11 月入住 2 晚
