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关于锦绣精品酒店的点评

3 out of 5
锦绣精品酒店
30 Bratia Shkorpil Street, Varna

点评

9.0

非常棒

10 分 - 超赞。84 条好评，共有 158 条点评" "
8 分 - 还可以。61 条好评，共有 158 条点评" "
6 分 - 一般。10 条好评，共有 158 条点评" "
4 分 - 很差。1 条好评，共有 158 条点评" "
2 分 - 糟糕。2 条好评，共有 158 条点评" "

9.2/10

清洁度

8.8/10

员工和服务

7.8/10

服务设施

8.6/10

住宿条件和设施

7.6/10

环保

点评

8/10 还可以

chen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
位置很好，门口有停车位，服务也很好！
2018 年 9 月入住 1 晚
Splendid 于 2018年10月22日 的回复
Dear Chen, Thank you for being our guest and for the kind words. We are happy to hear that our facilities met your expectations. Best regards: "Boutique Splendid" team

10/10 超赞

Peiqing

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Thank you for being our guest! Your feedback is important to us! Welcome back! Kind regards: “Boutique Splendid” team

8/10 还可以

Dmitry

满意：清洁度
2023 年 9 月入住 3 晚

8/10 还可以

Ari

与配偶出行
满意：住宿条件和设施，清洁度
Hieno studiohuone hienoilla näkymillä. Aamiainen pussissa, ravintola kiinni.
2023 年 8 月入住 3 晚

2/10 糟糕

Linn Maria

2023 年 8 月入住 1 晚

8/10 还可以

Christophe

满意：住宿条件和设施，清洁度
Fine stay but no breakfast facility in the hotel
2023 年 8 月入住 4 晚

8/10 还可以

Martin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

David

2023 年 6 月入住 1 晚

8/10 还可以

Joyce

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 3 晚

6/10 一般

David

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice room, a/c, WiFi and parking challenges.
Room was nice and the location is fabulous. However, the WiFi didn’t work and they hadn’t yet switched from heat to A/C, so we had to keep the windows open above the very noisy street. Also, there is NO convenient parking whatsoever. On balance, a pretty nice place but with big downsides.
2023 年 6 月入住 3 晚

6/10 一般

真实旅客

商务旅客
满意：住宿条件和设施，清洁度
From the reviews the hotel appeared to be a good choice for a few days, however when got there later in the evening, it was not open for business, all closed up. In fact it still appears on the website as a fine place to book while in reality is closed.
2020 年 9 月入住 1 晚

10/10 超赞

真实旅客

2020 年 1 月入住 11 晚
admin 于 2020年01月20日 的回复
Dear Guest, Thank you for your top score. Best regards, "Boutique Splendid" team

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location, staff, breakfast Bedding and bathroom clean and comfortable Good breakfast
2019 年 10 月入住 23 晚
admin 于 2019年11月4日 的回复
Dear Guest, We are so grateful for your kindness! Please consider another visit at Boutique Splendid soon! It will be a pleasure to welcome you back! Sincerely, "Boutique Splendid" team

10/10 超赞

Peter

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
An Excellent Stay
We spent three nights at this hotel and can thoroughly recommend it. The hotel is centrally located (almost opposite the Varna clock-tower), is a short bus ride from the station and the bus from the airport stops in front of the hotel. The room was quite spacious and spotlessly clean. Breakfast was a buffet with a comprehensive choice of food. The reception staff were helpful.
2019 年 10 月入住 3 晚
admin 于 2019年10月28日 的回复
Dear Guest, Thank you for the fantastic review and feedback after your recent stay with us. We are really happy to read that you had enjoyable time with us and that our staff managed to provide excellent service to you. We hope that you will choose our hotel in your next trip to Varna . Best Regard, "Boutique Splendid" team

6/10 一般

真实旅客

满意：清洁度
不满意：员工和服务
Great location but grumpy reception staff who bordered on rude. The room was comfortable and clean. Breakfast was adequate. The hotel calls itself ‘Splendid’, but ‘Above Average’ would do for me.
2019 年 9 月入住 3 晚
admin 于 2019年09月24日 的回复
Dear Guest, Thank you for choosing our hotel. The feedback from our guests is important to us and we are grateful for receiving both impressions and remarks. Please, accept our sincerest apologies for the reception staff issues. We will consider your comments, but we will be happy to give us more information about your stay for improve the quality of services and to fully satisfy the desires of our guests. Best regards: "Boutique Splendid" team

10/10 超赞

Maris

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect location coming or going from airport. Rooms clean and nice. Breakfast could be better.
2019 年 8 月入住 1 晚
admin 于 2019年09月24日 的回复
Dear Maris, Thank you for your kind feedback and top score. We are glad to understand that our facilities met your expectations. Welcome back! With best wishes, "Boutique Splendid" team

10/10 超赞

Alisa

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing hotel in the town centre
Incredibly clean rooms, great breakfast and based right in the centre of town!
2019 年 8 月入住 2 晚
admin 于 2019年08月29日 的回复
Dear Alisa, Thank you for your amazing feedback. We are glad you enjoyed your stay with us and hope to welcome you in the future. Thank you! Kind Regards, "Boutique Splendid" team

10/10 超赞

真实旅客

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、住宿条件和设施
We love this Hotel, small, but really confortable, roomy and nice
2019 年 8 月入住 3 晚
admin 于 2019年08月13日 的回复
Dear Guest, We are so grateful for your kindness! Please consider another visit at Boutique Splendid soon! It will be a pleasure to welcome you back! Sincerely, "Boutique Splendid" team

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Kaunis hotelli hyvällä sijainnilla
Loistava sijainti, talo on kaunis ja vanha, mutta kaipaisi remonttia. Kaupungin päänähtävyys näkyy ikkunasta :). Siistit ja tilavat huoneet kuitenkin ja aamupala ok. Varnassa ei ole kovin paljon nähtävää, joten kannattaa tehdä päivämatkoja esim. Nessebariin ja mahdollisesti yöpyä useammassa eri kaupungissa reissun aikana, sillä välimatkat esim. Albenaan ja Nessebariin on lyhyet, vain 1-2h paikallisliikenteellä.
2019 年 7 月入住 3 晚
admin 于 2019年08月12日 的回复
Dear Guest, Thank you for taking the time out to give us a review! We hope to welcome you back in the future. Kind regards: "Boutique Splendid" team

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A great boutique hotel in central Varna! Right by the city’s most famous cathedral, the airport bus stop, and the start of the main pedestrian street. Small and intimate hotel with nice classic rooms and friendly staff. View to cathedral from our room.
2019 年 7 月入住 2 晚
admin 于 2019年08月6日 的回复
Dear Michael, Thank you very much for your lovely review! We were so happy to have you with us, so please consider another visit soon! Yours truly: "Boutique Splendid" team

10/10 超赞

Terhi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hyvä valinta
Hotelli erittäin hyvällä paikalla. Rantalomaa haluavalle ei paras mahdollinen valinta, muuten kaupungille helppo kulkea kävellen. Respan henkilökunta ystävällinen ja plavelualtis, auttoi varaamaan retken. Lentokenttäbussin pysäkki hotellin edessä. Pääsi paikallisbussilla edullisesti ( 1lev). Yhden hengen huone tilava, siisti, tunnelmallinen,sisustus vanha ja rosoisuutta ja kuluneisuutta. Kylpyhuone siisti, kylpyamme. Aamiaisella paljon vehnästä, mutta myös hedelmiä tarjolla. Wi-Fi toimi ilman salasanaa, piti toimia vain yleisiissä tiloissa, mutta toimi myös huoneessa. Hyvät näköalat. Liikenteen äänet kuuluivat päiväaikaan, yöllä ei haitannut. Sisätiloissa äänieristys hyvä. Minibaari edullinen. Tallelokero vastaanotossa.
2019 年 7 月入住 3 晚
admin 于 2019年08月5日 的回复
Dear Guest, Thank you for your wonderful review and high score. We are very pleased to learn you have enjoyed your stay. Looking forward to welcome you again! Best regards: "Boutique Splendid" team

10/10 超赞

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
2019 年 6 月入住 3 晚
admin 于 2019年07月30日 的回复
Dear Guest, Thank you for your top score. Welcome back! Best regards: "Boutique Splendid" team

6/10 一般

CRAIG

不满意：客房舒适度，住宿条件和设施
Very tired hotel need of upgrade from beds to furnishings. Cigarette smoke all through room, very unpleasant. Good location nice buffet breakfast.
2019 年 7 月入住 1 晚
admin 于 2019年07月29日 的回复
Dear Craig, Thank you for being our guest! We regret that not of all our services met your expectations. We have taken into consideration your remarks to work on the issues you mentioned in order to improve our guests experience. Looking forward to welcome you again! Best regards: "Boutique Splendid" team

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
vicinissima al centro / zona pedonale disponibilita del personale
2019 年 7 月入住 7 晚
admin 于 2019年07月29日 的回复
Dear Guest, Thank you for your feedback and score. Looking forward to welcome you here again. Best regards: "Boutique Splendid" team

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2019 年 6 月入住 6 晚
admin 于 2019年07月1日 的回复
Dear Guest, Thank you for your score. Welcome back! Best regards: "Boutique Splendid" team

10/10 超赞

Martin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Erg ver overal vandaan
2019 年 6 月入住 1 晚
admin 于 2019年06月25日 的回复
Dear Martin, Thank you for your feedback and score. Welcome back! Best regards: "Boutique Splendid" team

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施
Location is the primary asset of this hotel, across from the cathedral and city park. It is close to restaurants, pharmacies, bakeries, etc. My room was clean and the bathroom was nice. My one negative was the fact that my air conditioning did not work for my entire 3 day stay.
2019 年 5 月入住 3 晚
admin 于 2019年06月11日 的回复
Dear Guest, Thank you for your score and feedback. We are happy to hear that our hotel location and room facilities have justified your expectations. We apologize for the inconvenience with the air conditioning. We took your comment into consideration and we will work on the issue to solve the problem. Looking forward to welcome you again! Best regards: "Boutique Splendid" team

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Einziges Manko: Temperaturschwankungen beim Duschen.
2019 年 4 月入住 5 晚
admin 于 2019年05月20日 的回复
Dear Guest, Thank you for your feedback and score. Welcome back! Best regards: "Boutique Splendid" team

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 5 月入住 1 晚
admin 于 2019年05月28日 的回复
Dear Guest, Thank you for your top score. Welcome back! Kind regards: "Boutique Splendid' team

8/10 还可以

真实旅客

与配偶出行, 商务旅客
满意：清洁度
The charges for parking my car and no help with my baggage
2019 年 3 月入住 2 晚
admin 于 2019年04月2日 的回复
Dear Guest, Thank you for your comment and score. About the parking, we would like to inform you that the price is note in the site. We apologize for the inconvenience with your baggage and hope we will see you again! Kind regards: "Boutique Splendid" team

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Shame of you and shame of him......................................................................................................
2019 年 1 月入住 1 晚

10/10 超赞

Axf

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location good hotel friendly staff highly recommended
2019 年 1 月入住 2 晚
admin 于 2019年01月16日 的回复
Thank you for your kind feedback. It is a pleasure for us to hear that our facilities met your expectations. Welcome back! Best regards: "Boutique Splendid" team

10/10 超赞

Amir

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 1 晚
admin 于 2019年01月10日 的回复
Dear Mr. Amir, Thank you for staying with us. We are happy that our services met your expectations. Welcome back! Best regards: "Boutique Splendid" team

10/10 超赞

peter，oslo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Smil
Bra sted... veldig stor rom og fint.. men frokosten kunne har vært bedre .. men helt ok.. du fikk mye får penga..
2018 年 12 月入住 3 晚
admin 于 2018年12月18日 的回复
Dear Smil, Thank you for the positive feedback and high score. We are very pleased to learn you have enjoyed your stay. Looking forward to welcome you again! Kind regards: "Boutique Splendid" team

8/10 还可以

Roman

满意：清洁度、员工和服务、住宿条件和设施
OK
Hotel ok ,but very noisy street
2018 年 9 月入住 2 晚
admin 于 2018年12月7日 的回复
Thank you for rating us and for being our guest. Welcome back! Best regards: "Boutique Splendid" team

8/10 还可以

marcos cesar

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Muito bom
Hotel bem localizado, difícil um pouco estacionamento. Pessoal de atendimento simpáticos. Bem confortavel.
2018 年 9 月入住 2 晚
splendid 于 2018年10月15日 的回复
Thank you for the kind feedback and the high score. It is our pleasure to read that you have enjoyed your stay and we will be happy to welcome you again! Best regards: "Boutique Splendid" team

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Mahtava huone (studio) näkymät kolmeen suuntaan. Aamupala hyvä. Bussi 409 nurkalta lentoasemalle, bussiasemalle ja keskustan kautta kultahietikolle.Tien toiselta puolelta alkoi kävelykatu keskustaan.
2018 年 9 月入住 2 晚
splendid 于 2018年09月14日 的回复
Thank you for the excellent review and the top score. It is our pleasure to learn that you have enjoyed your stay and our level of service surpassed your expectations. Looking forward to welcome you again! Kind regards: "Boutique Splendid" team

8/10 还可以

Mike

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel and nearby city
Hotel is nice with perfect style. Close to main street and many restaurant around.
2018 年 9 月入住 1 晚
splendid 于 2018年09月14日 的回复
Dear Mike, Thank you for the kind review and the high score. We are very pleased to learn that you left with positive impression from our facilities and services. Welcome back! Best regards: "Boutique Splendid" team

10/10 超赞

Danilo

OTTIMO.
MOLTO POSITIVA. Ottima spaziosa camera con magnifica vista sulla cattedrale, eccellente breakfast e comodo parcheggio privato.
2018 年 9 月入住 2 晚
splendid 于 2018年09月14日 的回复
Dear Danilo, Thank you for the fabulous feedback and the top score. It is our pleasure to read that you have enjoyed your stay and we will be happy to welcome you again! Best regards: "Boutique Splendid" team

10/10 超赞

Astrid

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel close to the cathedral
Well situated close to the cathedral, the hotel is clean and well kept. The staff is very friendly and helpful. I will definitely recommend this hotel and will gladly come again in my next stay in Varna.
2018 年 7 月入住 8 晚
splendid 于 2018年08月13日 的回复
Dear Astrid, Thank you for the wonderful feedback and the top score. It is our pleasure to read that you left with positive impressions from our facilities and services. We will be delighted to welcome you again! Best regards: "Boutique Splendid" team

10/10 超赞

Cédric，Nancy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hôtel Splendid
Très bon hôtel, le personnel est accueillant, une femme en particulier, il est très bien situé, à 10 minutes du centre ville et de la plage, les taxis connaissent très bien le nom de l'hôtel, il est propre, le wifi fonctionne parfaitement. Bref je recommande.
2018 年 6 月入住 8 晚
splendid 于 2018年07月13日 的回复
Cher Cédric, Nous vous remercions de votre avis merveilleux. Nous sommes heureux de comprendre que vous êtes satisfait de notre service. Bienvenue!

8/10 还可以

真实旅客

满意：清洁度
Tolle Lage, gutes Zimmer & kompetentes Personal - in Varna einfach empfehlenswert.
2018 年 6 月入住 3 晚
splendid 于 2018年06月18日 的回复
Thank you for choosing our hotel and for the kind words. It is our pleasure to read that our facilities and service meet your expectations. Welcome back! Kind regards: "Boutique Splendid" team

8/10 还可以

Erik

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Prisvärt hotell
Rent, fräscht, prisvärt, centralt placerat hotell.
2018 年 5 月入住 2 晚
splendid 于 2018年06月6日 的回复
Dear Erik, Thank you for the positive comments and the high score. It is our pleasure to read that our facilities and service meet your expectations. We will be delighted to welcome you again! Kind regards: "Boutique Splendid" team

10/10 超赞

AD

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful staff, perfect location. Left purse in their restaurant and safely retrieved it from front desk sometime later.
2018 年 5 月入住 5 晚
splendid 于 2018年05月28日 的回复
Dear AD, Thank you for the positive feedback and the top score. We are very pleased to learn that you have enjoyed your stay and that our level of service surpassed your expectations. Looking forward to welcoming you again! Kind regards: "Boutique Splendid" team

10/10 超赞

Timo

满意：清洁度、员工和服务、住宿条件和设施
Great hotel
The room was very hot when we arrived. There was heating on that we were not suppose to adjust. Fortunately, there was cool enough outside otherwise it would have been sweaty night. Breakfast was very good and everything else worked in the hotel very good. Location was great and we got a view to the cathedral.
splendid 于 2018年05月4日 的回复
Dear Timo, Thank you for the positive comments and the top score. It is our pleasure to read that our facilities and service meet your expectations. We have taken into consideration Your remarks to work on the issues You mentioned in order to improve our guests experience.Welcome back! Kind regards: "Boutique Splendid" team

10/10 超赞

Canadian，Canada

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel was much better than expected.
We were quite pleased with this hotel. It was much better than we expected. The hotel is very comfortable and charming. The staff were great and treated us like valued guests. Breakfast was included in the nightly rate and was very good. We would have nothing negative to say if we had not rented a car. The hotel offers free parking but it's off site about a block away. It's a bit of a nuisance getting the Porter to go and open the door when you want the car out and then when you return. Minor inconvenience and we will return to this hotel next time we are in Varna. Recommended!
2018 年 3 月入住 6 晚
splendid 于 2018年04月2日 的回复
Thank you very much for staying with us and for the excellent feedback. It is a treat to see that you enjoyed your stay with us, and we are very pleased that you left with positive impression. Welcome back! Kind regards: "Boutique Splendid" team

10/10 超赞

Yonatan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 11 月入住 3 晚
splendid 于 2018年03月2日 的回复
Dear Yonatan, Thank you very much for staying with us and for the maximum score. It will be our pleasure to welcome you again! Best regards: "Boutique Splendid" team

6/10 一般

真实旅客

满意：员工和服务
...............................................................................................
2018 年 2 月入住 3 晚
splendid 于 2018年02月22日 的回复
Тhank you for being our guest. Your feedback is much appreciated in terms of improving our facilities! Without your remarks it would be difficult to identify possible shortcomings and fix them instantly. Kind regards: "Boutique Splendid" team

10/10 超赞

COLIN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Mini break in Varna.
We have stayed in this superb Hotel 3 times. Boutique Splendid is definitely our Hotel of choice. The staff in the Hotel are friendly, helpful & polite & we are already looking forward to meeting with them again before too long. Great central location, secure private parking & good breakfast.
2018 年 1 月入住 2 晚
boutique 于 2018年02月5日 的回复
Dear Colin, Thank you for the positive feedback and the top score. It is a treat to see that you enjoyed your stay with us and we are very pleased that you left with positive impression. Welcome back! Kind regards: "Boutique Splendid" team

10/10 超赞

Sedat

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Varna’ya gidersem yine tercihim burasıdır
Fiyata göre uygun bir hotel. Kahvaltı makul, personel güleryüzlü, temiz ve şehrin merkezinde bir hotel. Geç kalkmayı sevenler caddenin gürültüsünden rahatsız olabilir
2017 年 11 月入住 1 晚
Dear Sedat, Thank you for the positive feedback and the top score. We are very pleased to learn you have enjoyed your stay and our level of service surpassed your expectations. Looking forward to welcoming you again! Kind regards: "Boutique Splendid" team