藍灰酒店 | 熱門藍灰住宿限時優惠每晚可低至 HK$513

「Nice rooms. Beautiful pool. Staff friendly & there to help.」

「No problems. No drama.」

「am writing to share my deep disappointment regarding my recent stay at the Embassy Suites Cincinnati Blue Ash from [Insert Dates]. As a frequent guest of the Embassy Suites brand, I choose your hotels because of the reliable, high-quality experience I am accustomed to. Unfortunately, this stay fell incredibly short of those expectations. Several specific issues severely impacted our comfort and overall experience: Subpar Breakfast: The complimentary made-to-order breakfast is a hallmark of the...

「We only stayed one night. Check in was less than 5 minutes. The staff was friendly. It's located close to different places to eat. My only complaint is the location of the elevator.」

「Clean and a good spot to stay with kids who always want to run around!」

「The room was spacious. However, there were signs of wear and tear, especially the toilet and a rollout table, which had a broken leg. When we asked staff to replace or fix the broken leg on the table, we were told maintenance was not in that day and we would have to wait until the following day for it to be repaired. That was unacceptable. When the frantes person was asked other questions, he seem uninformed. Overall, this property did not meet expectations and clearly not up to the standard of...

「Swimming pool was freezing cold.」

「The blind was broken in the room」

「The property is dilapidated, smells like wet dog and the staff was never at the desk and didn’t answer the phone. Our room was filthy, half used shampoo, no soap and one roll of toilet paper. Had to find one of the room service people for toilet paper and he was busy watching tv in the room he was “cleaning”. My husband half jokingly called this the Discomfort Inn. Never again!」

「Very clean hotel, with very helpful staff. Nice lobby and outdoor seating area for groups. I would have said excellent, except the shower head was faulty, and the TV setup was not good.」

「Is this a fancy hotel. No but is it a place to stay for the night and relax during your trip. The lady who was at the desk our first night was very helpful with an issue that we had, she was kind and went above and beyond to help us fix it. The kitchen in the room was clean and you're provided anything you may need pots pans, plates, utensils, and can get more appliances from the front desk if needed. My only gripe was the bed being ridiculously hard and my ribcage would hurt after waking up....

「This hotel should be condemned! Mold, roaches, and funky smells should be the only words in the description! Staff is rude and lazy. Floors were sticky, big bubbles in paint(water damage), carpets are nasty. I will NEVER STAY HERE AGAIN! They tried to say I had been smoking in a room. The same room that made me feel deathly ill. It smelled like rotting death after the bleach they used to cover it up stopped working. NEVER STAY HERE!!!」

「Has stove , refrigerator.」

「Clean」

「We enjoyed the complementary 3 cocktails and food after checking in. They had a very good pasta with grilled chicken plus green salad, steamed vegetables, and soft drinks. The lady working their bar was so nice to all her clients as was the staff refilling food stations and cleaning the table. Even the manager was checking with all the guests at check in and in the dining area. Breakfast was equallt good. Rooms were clean & quiet. Landscape and outside seating was exceptional. Overall...

「櫃檯服務人員很和善且迅速」