「They put us in the wrong room. We paid for a larger room but only in the morning did the receptionist advise us of her mistake.
The room was comfortable and clean but I did slice my finger quite deeply on a broken tile around where a new shower head was installed. It was like a razor and needs to be fixed. We should also get a refund of the difference between the room I booked and the standard roomI received.
It is quiet, bed is comfortable and the air-conditioning works well.」
「Unfortunately this is not a nice property. The check in was great and staff very friendly. The bed linens were clean, however it stopped there. Very old and not well kept, carpet was dirty, mould in bathroom. There is a bar that is part of the property and you felt like you were in the bar it was so loud. Truck traffic could be heard all night like it is in your room as well.」
「I stayed for three nights after a hospital visit.
There were cockroaches everywhere and all the surfaces were dusty - I told the manager about it and she did not seem surprised or upset by this. Didn't even apologize. (I slept with a boot next to me to kill them).
I had booked this particular stay before I got emergency flown to MKY for surgery and even though I paid in full and stayed 3 full nights after my release, she refused to credit / refund the stay that was booked for the days I was...
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