The shower was broken, with water was leaking from the handle when turned on and was not coming out of the shower head. I took a video of this happening. Upon contacting the office, I was informed that there was no handyman available to fix it on Sundays. When I inquired about using another room, I was denied, as there were no clean rooms available. Despite explaining our need to shower before a long flight later that evening and proposing the option of using an alternative room, the request was declined. Instead, I was informed that it would be added to the handyman's list for repairs the following day. Expressing dissatisfaction with this response, I requested to work out a solution, only to be met with apologies and no further assistance, despite my suggestions. I have never been treated like this before from a hotel. I would not recommend staying here. There are other hotels in the town.