Blue Ridge Mountains Business Hotel

"The hotel is older. The rooms are clean and comfortable, and breakfast was as to be expected. My only issue was the parking garage. The spaces are tiny and difficult to get into with all of the cement pillars. I got in at around 9pm and drove the entire garage looking for a spot. By the time I called the front desk my daughter was crying because she was so upset. They let us pull into a spot we technically weren’t allowed to park in. The whole thing was just needlessly stressful. I would not stay there again just due to the parking situation. "

"Expensive and the main draw was the pool which we couldn’t use with an expensive $200 day pass that we couldn’t buy a week ahead of time because it was sold out. "

"Was put in a room where the indoor pool was - the bleach smell was so strong it made us sick, made our eyes water and burn plus it made our throats scratchy, we were traveling with a service dog and he got very sick from the fumes. The staff did not have another room at the time so we packed up and left. Do not recommend anyone stay in the rooms located inside the indoor pool room the bleach fumes are overpowering. Plus was told the vents inside the pool room were closed at night so the smell is incapsulated inside that area therefore that’s all you smell inside and outside your room. Not healthy at all. "

"Was very nice a clean… pool was very nice for the kids. "

"Yes family oriented."

"Although the room itself was nice it was very dusty as if it had been cleaned a month ago and not used since. During my 3 night stay housekeeping never came even when requested. Safe in room did not work. Hotel was very crowded even on weekday and long wait at valet…very unorganized. Lots of restaurant choices but most of them were only open at night. Probably will not be back unfortunately."

"We had a fantastic 3-night stay at this hotel near The Island in Pigeon Forge! The location couldn't be better, the rooms were spotless, and the breakfast was a nice perk. Every staff member was incredibly helpful, but the manager truly stood out—when our reservation had a mistake, they were so understanding and fixed everything without hassle. We’ll definitely be back!"

"Room exquisitely clean and thoroughly enjoyed feeding ducks, squirrels and pigeons."

"The room was clean, the staff was very helpful with any questions. The indoor pool is a little cold, but the room is warm. They have activities for all ages. Highly recommend."