The food is terrible - over cooked and the same at the buffets every day - the specialty restaurants if you can get a table aren’t much better. No pool service and the evening entertainment was also poor. We had delayed flights and let them know that we would be arriving within the first 24 hours but when we got there they wouldn’t let us into our rooms until 3pm as that was the next days check in even though we had paid for the previous day on full. This is NOT a 5 star hotel - at best a 3 star
Lisa
於 2024 年 2 月住了 7 晚
8/10 不錯
MARCELINO TAVARES E
伴侶同遊
2024年1月20日
讚好:設施服務
MARCELINO TAVARES E
於 2024 年 1 月住了 4 晚
10/10 優異
Manuel Anibal
2023年12月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Um oásis no meio do Inverno
Excelente. Nada a apontar. Até o clima ajudou. Staff muito atencioso com todos os clientes.
Excelente relação qualidade /preço
A repetir no futuro breve.
Manuel Anibal
於 2023 年 12 月住了 7 晚
10/10 優異
Antonieta
多人同遊
2023年11月30日
Excellent hotel.
Employees very friendly.
Rooms all clean
My favor dinner @Toscana.
Thank you Eneida for taking care of us.
We will definitely come back 🙏
Antonieta
於 2023 年 11 月住了 2 晚
10/10 優異
Elodie
伴侶同遊
2023年11月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hôtel magique, tout est dans l’hôtel pour ne pas qu’on sorte! Seul bemol il n’y a rien autour c’est desert
Elodie
於 2023 年 11 月住了 7 晚
8/10 不錯
Tod
2023年10月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Resort is enormous. Best guess would be 1000 rooms. It was overwhelming because of the size for me. This is purely personal.
Tod
於 2023 年 10 月住了 7 晚
10/10 優異
Martina
伴侶同遊
2023年3月25日
讚好:整潔度、職員與服務和住宿狀況
Very large resort but everything is easily accessible.