Lisbon District Boca do Inferno Hotels

"No Ocean View and that is the biggest problem. I booked this room for a sea view but the booking options are misleading. I booked the" Superior Balcony" which would mean the best balcony out of all of the balcony rooms. However, mine was the only one facing the street. The room should clearly state "Balcony City View" or "Garden View" like most other hotels disclose. I asked to change rooms and they said that was not possible because the 2nd night was booked. Even though it showed available rooms on Hotels com. I also messaged the hotel and received no response. I paid extra money to stay here for a relaxing experience and it was far from that. Power was off when I arrived and couldn't charge my phone. Front desk person fixed the breaker. I later returned to the room and my phone died due to power being out. I could not enter the property because they give you a code instead of a key and I could not get code from phone that had no battery. Also, before I arrived I messaged the property where to pick up parking ticket and no one responded. So when I went to check in I carried my bags down to the lower street where Google maps identifies the entrance to the property. I then asked a store clerk and they informed me entrance was upstairs. So I had to carry me my bags back up. Overall, a bad experience and no communication from property manager or owner. Lastly, this morning the shower would not work. Will not stay there again. "

"This is a small boutique hotel with a perfect location and great staff. Our room was a twin sea view that was perfect. We would come back here if visiting cascais. I imagine it is very busy in season but we enjoyed our stay. Staff was great and highly recommend this hotel. You can not beat the location and views. "

"The room was very clean and had a great view. The staff were courteous and helpful. Breakfast was pretty much the same every day but a lot of choices were offered. LOVED the pool area!"

"Staff were incredible and couldn't do enough. Beautiful hotel, amazing location "

"I would love to stay at this hotel for a month"

"Courteous staff, well maintained hotel and room "

"Lovely staff, excellent location"

"We were moved to another location due to Storm Kristin but the staff were incredibly nice and accommodating! "

"A really nice and modern hotel. The bar is perfect, the breakfast offer is good and the small wellness that is included in the hotel stay is enough to relax. "