Within the hotel the service (specifically the front desk) was good - happy to help and offer food suggestions etc. The bar outside was, frankly, dreadful. The bartender has no business doing that job and between the blaring club music and the language barrier it made ordering even a beer an exhausting endeavour. This is the important part: the road in front is being torn up so construction stuff / noise etc. Not the hotel's fault - but where there once was a road turn-in to the hotel - now has a new sidewalk with a 12" drop without warning. There are ZERO signs / nothing blocked off etc. Someone could break their ankle in the dark and this morning our Uber turned onto that and ended up crashing his car. When we pointed out this to the front desk (car in bad shape our ride to airport now not happening) the front desk either didn't understand or didn't care. That Uber driver should be compensated by the hotel, but I'm guessing he won't be. It all left a very bad taste in my mouth.
brooke
於 2025 年 1 月住了 2 晚
8/10 不錯
Robert (KAILUA KONA)
2024 年 11 月 4 日
讚好:整潔度、職員與服務和住宿狀況
All and all a nice property. Nice staff.
Robert
於 2024 年 11 月住了 1 晚
8/10 不錯
Ritesh
家人同遊, 伴侶同遊
2024 年 4 月 30 日
讚好:整潔度、設施服務和住宿狀況
Amazing architecture and great view from the common balcony.
Ritesh
於 2024 年 4 月住了 2 晚
8/10 不錯
Junaid
2024 年 4 月 3 日
讚好:整潔度、職員與服務和住宿狀況
nice, 5 min from "downtown"
not on water
Junaid
於 2024 年 3 月住了 5 晚
8/10 不錯
Susan
家人同遊
2024 年 3 月 26 日
讚好:整潔度和職員與服務
Basic rooms, clean, decent wifi, friendly staff.
Susan
於 2024 年 3 月住了 3 晚
8/10 不錯
Rocio
多人同遊
2024 年 2 月 28 日
讚好:職員與服務和客房舒適度
Rocio
於 2024 年 2 月住了 2 晚
8/10 不錯
Carey
伴侶同遊
2024 年 2 月 24 日
讚好:整潔度、職員與服務和住宿狀況
The hotel itself was fine. The entire area around it was filthy & loud. MASSIVE construction on the streets
Carey
於 2024 年 2 月住了 3 晚
10/10 優異
sheryl
伴侶同遊
2024 年 2 月 8 日
讚好:設施服務
Staff was courteous and friendly. Room was a great size with very comfortable mattress and pillow.
sheryl
於 2024 年 2 月住了 3 晚
8/10 不錯
Christina
2024 年 1 月 26 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location, clean and comfy
The hotel was wonderful, the staff friendly, and the room clean and comfy. My only complaint which is out of the control of the hotel and the norm for the Carribbean Coast in both Costa Rica and Panama is the bar across the street that played very loud music until 4:30 in the morning both nights we were there. Again, not the hotels fault and they did provide ear plugs to try and assist.
Christina
於 2024 年 1 月住了 2 晚
10/10 優異
Bob
2023 年 12 月 16 日
Bob
於 2023 年 12 月住了 4 晚
8/10 不錯
Alan Felipe
2023 年 10 月 22 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Alan Felipe
於 2023 年 10 月住了 3 晚
10/10 優異
Aparicia
家人同遊
2023 年 3 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is always friendly and very helpful.
Aparicia
於 2023 年 3 月住了 2 晚
10/10 優異
Marielle
伴侶同遊
2023 年 2 月 25 日
讚好:整潔度、職員與服務和住宿狀況
Sraff very friendly.
Beautiful historic building.
No safe in room or coffee maker.
Marielle
於 2023 年 2 月住了 3 晚
6/10 一般
Bruce
2023 年 2 月 16 日
Bruce
於 2023 年 2 月住了 1 晚
10/10 優異
Curtis
2023 年 1 月 22 日
Curtis
於 2023 年 1 月住了 1 晚
10/10 優異
Edgar
2023 年 1 月 17 日
讚好:職員與服務、設施服務和住宿狀況
Edgar
於 2023 年 1 月住了 1 晚
6/10 一般
Marco
家人同遊, 伴侶同遊
2023 年 1 月 14 日
讚好:職員與服務
不滿:整潔度和住宿狀況
We stayed at the hotel for 3 nights. The staff was very friendly and helpful. The Pizzas we shared at the restaurant were delicious. Some renovation was happening at the hotel during our stay. We understand it happens but it would of been nice to be notified before our arrival at the hotel. The shower in the very small bathroom was old and badly needed an update. Internet was spotty at best. We asked on the second day to have our bath towel replaced but they ran out of towels??? So we had to use our beach towel to dry ourself the last day.
It is too bad because this hotel was highly recommended by people we met a week earlier and they enjoyed there stay at this location. Finally the hotel has a great big balcony open to all the guess where you can enjoy a coffee watching the sunrise or enjoy a cocktail and enjoy the sunset.
Marco
10/10 優異
Stephen
2022 年 12 月 24 日
Stephen
於 2022 年 12 月住了 1 晚
10/10 優異
Gitte Høeg
2022 年 11 月 12 日
Gitte Høeg
於 2022 年 11 月住了 1 晚
10/10 優異
Luis
2022 年 6 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
El Hotel es excelente, atención, instalaciones, limpieza, servicio, todo excelente
Luis
於 2022 年 5 月住了 1 晚
10/10 優異
Christine
家人同遊
2022 年 5 月 18 日
讚好:整潔度、職員與服務和住宿狀況
The staff at this property are all kind ,professional,attentive. Clean place ,close right off ferry ,
Christine
於 2022 年 5 月住了 2 晚
8/10 不錯
Dionisio
家人同遊, 寵物同遊
2022 年 5 月 5 日
讚好:整潔度、職員與服務和住宿狀況
Excelente atención del personal.
El restaurante pizzería bar que esta fuera del hotel esta arrendado y la atención no fue buena y si pagas con tarjeta te quieren cobrar ITBMS y no te entregan la factura fiscal esto en Panamá es un delito
Dionisio
於 2022 年 4 月住了 3 晚
10/10 優異
Werner (Reno)
2022 年 3 月 6 日
讚好:職員與服務
Staff is very friendly and the rooms are clean.
Werner
於 2022 年 2 月住了 8 晚
6/10 一般
Danijel
2022 年 1 月 9 日
讚好:整潔度、住宿狀況和客房舒適度
Nice hotel in Bocas del Toro
The new management took over the hotel in the beginning of December 21. Safe didn't work in the room, there is no a hairdryer in the whole hotel (reception included) and no phones in the room. Beside that , the place is very nice and very clean but there is still lots to improve from the customer care point of view.