外觀

BOG 設計酒店會員酒店的評價

4.5 out of 5
BOG 設計酒店會員酒店
Carrera 11 # 86 - 74, Bogotá, Distrito Capital

評價

9.0

卓越

10 分評分,優異;461 則評價中有 303 則" "
8 分評分,不錯;461 則評價中有 96 則" "
6 分評分,一般;461 則評價中有 36 則" "
4 分評分,欠佳;461 則評價中有 14 則" "
2 分評分,很差;461 則評價中有 12 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Claudia

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
all was very good.
於 2024 年 4 月住了 1 晚
Sara Pineda 於 2024年4月19日的回應
Thank you for your review, Claudia. We are glad to hear that you had a great experience at B.O.G Hotel. If you have any suggestions for improvements, feel free to let us know. We look forward to welcoming you back in the future!

10/10 優異

Claudia

多人同遊
讚好:整潔度、職員與服務和設施服務
bog hotel was very good, service, rooms, beds, location. Recommended.
於 2024 年 4 月住了 3 晚
Sara Pineda 於 2024年4月10日的回應
Thank you for your review! We're delighted to hear that you had a very good experience at BOG Hotel, finding our service, rooms, beds, and location to your satisfaction. We appreciate your recommendation and hope to have the pleasure of welcoming you back in the future!

10/10 優異

Chad

讚好:整潔度、職員與服務和住宿狀況
Great
於 2024 年 3 月住了 5 晚
Sara Pineda 於 2024年4月9日的回應
Hello Chad, thank you for your review of the B.O.G Hotel. We are glad to hear that you had a great experience. Your feedback is valuable to us. Have a wonderful day!

10/10 優異

Manelik

讚好:整潔度、職員與服務和住宿狀況
Excelente servicio y amabilidad de todo el personal 10/10
於 2024 年 3 月住了 5 晚
Sara Pineda 於 2024年4月9日的回應
¡Gracias por compartir tu experiencia, Manelik! Es genial saber que disfrutaste del excelente servicio y la amabilidad del personal en el B.O.G Hotel. Valorar su atención con un 10/10 es un gran elogio. Esperamos que hayas tenido una estancia increíble y que hayas disfrutado al máximo de todas las comodidades que ofrece el hotel. ¡Esperamos poder recibirte de nuevo en el futuro!

10/10 優異

Ana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel!! Very clean, organized and comfortable.
於 2024 年 3 月住了 2 晚
Sara Pineda 於 2024年4月10日的回應
Thank you for your kind words! We're thrilled to hear that you found our hotel amazing, clean, organized, and comfortable. Your satisfaction is our priority, and we're glad we could provide you with a great experience. We hope to welcome you back again soon!

10/10 優異

Jose

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 3 月住了 2 晚
Sara Pineda 於 2024年4月10日的回應
¡Thank you Jose!

4/10 欠佳

Nathan

於 2024 年 3 月住了 2 晚
Sara Pineda 於 2024年4月10日的回應
Hi Nathan, we would like to know more about your experience in our hotel. It'll be great to have your feedback.

10/10 優異

Elizabeth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel located close to the zona T and two of the most popular mall, Andino and centro commercial el retiro. Room service food is delicious. All of the hotel staff is very friendly and willing to help. Safe area to walk during day/night. The Breakfast buffet is a bit limited. I will definitely recommend this hotel to others for top notch services.
於 2024 年 2 月住了 2 晚
Sara Pineda 於 2024年4月10日的回應
Thank you for your feedback! We're delighted you enjoyed our hotel's excellent location near Zona T and popular malls, as well as our friendly staff and delicious room service. Your safety is our priority, and we're glad you felt comfortable walking in the area. We appreciate your recommendation and hope to welcome you back soon for another enjoyable stay!

10/10 優異

Dimple

讚好:整潔度、職員與服務和住宿狀況
Well kept hotel with excellent and friendly staff.Nice quiet area to stay. Safe neighborhood and 10 min walk to all the shopping, restaurants and bars.
於 2024 年 2 月住了 3 晚
Sara Pineda 於 2024年4月10日的回應
Thank you! We're glad you enjoyed our hotel and the neighborhood. We hope to see you again soon!

10/10 優異

James

讚好:職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Sara Pineda 於 2024年4月10日的回應
¡Thank you for your review!

10/10 優異

Robert

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
BOG Hotel is awesome! Great service, clean rooms, and a safe area. I will definitely be back for the rooftop bar and pool area. The room was amazing, too! And breakfast in the restaurant. The massage in the spa was incredibly relaxing. Again, I’ll be back.
於 2024 年 2 月住了 2 晚
Sara Pineda 於 2024年4月10日的回應
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience at BOG Hotel. We take great pride in providing excellent service, clean accommodations, and a safe environment for our guests. It's fantastic to know that you enjoyed our rooftop bar and pool area, as well as the amazing room and breakfast in the restaurant. We're delighted that you found the spa massage incredibly relaxing and that you plan to return. We can't wait to welcome you back for another memorable stay!

10/10 優異

James

讚好:住宿狀況
於 2024 年 2 月住了 1 晚
Sara Pineda 於 2024年4月10日的回應
¡Thank you for your review!

10/10 優異

Alejandro

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Sara Pineda 於 2024年4月10日的回應
¡Gracias por tu reseña!

10/10 優異

Mauricio

於 2024 年 1 月住了 1 晚

4/10 欠佳

Luis F

讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
El colchón es viejo, el cuarto es pequeño, la TV no funcionaba y había mucho ruido de la calle. El hotel es 5 estrellas en costo, pero parece de 3.
於 2024 年 1 月住了 1 晚
Sara Pineda 於 2024年1月24日的回應
Lamentamos sinceramente los problemas que encontraste durante tu estancia. Tu retroalimentación es valiosa y nos ayudará a mejorar nuestros servicios. Tomaremos medidas inmediatas para abordar los problemas con el colchón, la TV y el ruido de la calle. Queremos asegurarnos de que futuras visitas superen tus expectativas. Si decides darnos otra oportunidad, haremos todo lo posible para proporcionarte una experiencia más positiva. ¡Gracias por tu comprensión y por compartir tus comentarios!

2/10 很差

Guillermo

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Sara Pineda 於 2024年1月24日的回應
Lamentamos sinceramente que tu experiencia no haya sido satisfactoria. Apreciamos tus comentarios y estamos comprometidos a mejorar. Si hay detalles específicos que puedas compartir para que podamos abordar tus preocupaciones, sería de gran ayuda. Agradecemos la oportunidad de aprender y trabajar para ofrecer una experiencia mejor en el futuro. ¡Gracias por tu retroalimentación!

10/10 優異

Anny

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything was amazing except for the gym. It needs to be cleaned and improved.
於 2023 年 12 月住了 1 晚
Sara Pineda 於 2024年1月3日的回應
I'm sorry to hear that the gym didn't meet your expectations during your stay. We truly appreciate your feedback and take it seriously. Rest assured, we'll address the cleanliness and work on improvements to ensure a better experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations on your next visit.

10/10 優異

Larissa (Santo Domingo)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Sara Pineda 於 2024年1月3日的回應
Thank you for your amazing review!

10/10 優異

Peter

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況

10/10 優異

Mikhail

讚好:住宿狀況和客房舒適度
Great hotel!
Fantastic experience at this Bogotá hotel. Our room was spacious, clean & well equipped. The shower & tub were one of the best quality & functionality I’ve experienced. The staff were very helpful. Our transportation from/ to the airport was well organised. We would love to visit again
於 2023 年 12 月住了 2 晚
Sara Pineda 於 2023年12月26日的回應
Dear Mikhail,Thank you for your wonderful review! We're thrilled you enjoyed your spacious, clean room and found our staff helpful. It would be our pleasure to welcome you back for another fantastic stay!

10/10 優異

Claudia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Sara Pineda 於 2024年1月3日的回應
Thank you for your amazing review!

10/10 優異

Maria Mercedes

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente ubicación
於 2023 年 11 月住了 1 晚
Sara Pineda 於 2023年11月30日的回應
¡Gracias por tu comentario sobre nuestra excelente ubicación! Esperamos verte pronto de nuevo.

10/10 優異

cristina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly and professional staff. The room is bit outdated although has a great size and all expected amenities.
於 2023 年 11 月住了 3 晚
Sara Pineda 於 2023年11月30日的回應
Thank you for your kind review! We're delighted to hear you enjoyed your stay at our hotel. Your feedback means a lot to us, and we look forward to welcoming you back in the future. We'd be thrilled to host you again

10/10 優異

Mario

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ubicación excelente
於 2023 年 11 月住了 2 晚
Sara Pineda 於 2023年11月30日的回應
Thank you, Mario!

10/10 優異

Daniella

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Sara Pineda 於 2023年11月30日的回應
Thank you for taking the time and leaving us your review!

10/10 優異

catherine

多人同遊
讚好:整潔度、職員與服務和客房舒適度
Great hotel
I love this hotel because location is great and it’s very well designed. Service is outstanding. Everyone was very accommodating. I didn’t open door even once. Breakfast was quite good as well. Great stay.
於 2023 年 11 月住了 4 晚
Sara Pineda 於 2023年11月8日的回應
Hello Catherine, we shared this review with our team and we're very glad you had an excellent experience at BOG Hotel. You're welcome here every time you're in Bogotá. We'll be delighted to serve you.

10/10 優異

bercomex

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 9 晚
Sara Pineda 於 2023年11月30日的回應
Thank you for this amazing review!

10/10 優異

J

於 2023 年 9 月住了 3 晚
Sara Pineda 於 2023年10月5日的回應
Hello J, thank you for your amazing review. It was great to have you at our hotel. You're welcome any time you come to Bogotá.

4/10 欠佳

Victor (Palm Beach Gardens)

讚好:整潔度
不滿:職員與服務和住宿狀況
Not very nice staff
於 2023 年 9 月住了 2 晚
Sara Pineda 於 2023年9月25日的回應
Hello Victor, if you have any comments about your stay that can help us improve we would really appreciate them. Thank you for leaving your review.

8/10 不錯

Carlos

於 2023 年 9 月住了 2 晚
Sara Pineda 於 2023年9月25日的回應
Hello Carlos, thank you for taking the time and leaving us your review. You're welcome at BOG any time you're in Bogotá.

4/10 欠佳

Laura

於 2023 年 9 月住了 4 晚
Sara Pineda 於 2023年9月14日的回應
Hola Laura, lamentamos mucho que tu experiencia en el B.O.G no haya sido la mejor, quedamos atentos si tienes algún comentario o sugerencia que pueda ayudarnos a mejorar. Muchas gracias por tu reseña.

10/10 優異

Alexia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property and very friendly and helpful staff.
於 2023 年 9 月住了 4 晚
Sara Pineda 於 2023年10月30日的回應
Hello Alexia, thank you for your review. We'll continue working to offer an excellent service, you're welcome at BOG anytime you're in Bogotá.

10/10 優異

Loida

於 2023 年 7 月住了 6 晚

10/10 優異

Henry

於 2023 年 8 月住了 1 晚
Sara Pineda 於 2023年9月11日的回應
Hello Henry, thank you for leaving this amazing review. We'll keep working to offer an excellent service to all our guests.

8/10 不錯

zaydeli

讚好:整潔度和職員與服務
muy buen hotel , muy bien situado. lo unico que deberian mejorar es la temperatura de las habitaciones en epoca de calor
於 2023 年 8 月住了 4 晚
Sara Pineda 於 2023年8月25日的回應
Hola Zaydeli, estamos trabajando en eso que nos mencionas para poder ofrecer un mejor servicio, gracias por dejarnos tu reseña. Siempre bienvenida al hotel.

8/10 不錯

Mauricio

家人同遊
讚好:整潔度
於 2023 年 8 月住了 1 晚
Sara Pineda 於 2023年8月18日的回應
Hello Mauricio, thank you for taking the time to leave us your opinion. We'll keep working to offer all our guests an excellent service and we hope you visit us next time you're in Bogota.

10/10 優異

Jeffrey

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Really good food.
於 2023 年 7 月住了 1 晚
Sara Pineda 於 2023年7月31日的回應
Hello Jeffrey, it's great that you liked our food and our hotel. You're welcome here every time you are in Bogotá. Thank you for your comment!

8/10 不錯

Laura

於 2023 年 7 月住了 2 晚
Sara Pineda 於 2023年8月3日的回應
Hola Laura, gracias por dejarnos tu reseña. Seguiremos trabajando para brindar cada vez un mejor servicio. Esperamos que nos visites pronto.

10/10 優異

Jesus

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
This is the place to stay in Bogotá. The staff is kind and Knowledgeable. The rooms are modern and clean. Every detail has been thought of.
於 2023 年 7 月住了 3 晚
Sara Pineda 於 2023年7月21日的回應
Hello Jesus, thank you for your review. We're very glad that you had a good time at B.O.G Hotel. Please consider this your home every time you're in Bogotá.

8/10 不錯

Simone

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
Bene
Hotel sicuramente di livello, locali moderni e personale gentile, unica pecca il servizio a colazione: tralasciando un doppio errore sul mio ordine (cose che possono succedere) direi che troppo personale e molta disattenzione, poca organizzazione. Ma sicurame tornerò
於 2023 年 7 月住了 2 晚
Sara Pineda 於 2023年7月11日的回應
Ciao Bene, siamo lieti che ti sia piaciuto l'hotel e la cordialità del nostro personale. Ci dispiace che la sua esperienza nel nostro ristorante non sia stata delle migliori. Ti assicuriamo che terremo conto del tuo commento per migliorare i nostri processi, speriamo che tu ci dia una seconda possibilità.

10/10 優異

frederic

讚好:整潔度、職員與服務和住宿狀況
Hola, excelente Hotel, precio - calidad!
於 2023 年 6 月住了 4 晚
Sara Pineda 於 2023年6月30日的回應
Hola Frederic, muchas gracias por tu reseña. Nos alegra que hayas tenido una buena experiencia en nuestro hotel. Esperamos verte de nuevo pronto.

10/10 優異

Fitzgerald

於 2023 年 5 月住了 6 晚
Sara Pineda 於 2023年6月27日的回應
Hello Fitzgerald, thank you for leaving us this amazing review!

10/10 優異

Roberto

於 2023 年 6 月住了 3 晚
Sara Pineda 於 2023年6月5日的回應
Hello Roberto, thank you for this amazing review. We really appreciate it!

6/10 一般

Juan

不滿:職員與服務
於 2023 年 5 月住了 2 晚
Sara Pineda 於 2023年6月1日的回應
Hello Juan, thank you for taking the time and leaving this review. We would like to know what do you think we can improve in order to receive a 5/5 next time, your opinion is very important to us and we'll continue working on offering an excellent service.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel agréable et bien situé
Hôtel très bien situé, bon standing et personnel agréable. Par contre, service bar assez laborieux et petit déjeuner décevant pour un 5 étoiles, beaucoup de choses en supplément et pas varié. Petit bémol aussi le prix pour garder sa chambre plus longtemps étant donné que le vol était à 23h55. Ils vous font payer une nuit complète en plus.
於 2023 年 5 月住了 6 晚
Sara 於 2023年5月29日的回應
Bonjour, merci de nous avoir laissé cet avis. Nous travaillons à l'amélioration de notre service, à l'élargissement des options de petit-déjeuner et à une plus grande variété. Le départ s'effectue normalement à midi. Les départs tardifs sont soumis à disponibilité et entraînent des frais supplémentaires. Nous travaillons quotidiennement pour améliorer notre service, nous espérons que vous nous rendrez visite à nouveau.

10/10 優異

eric

於 2023 年 5 月住了 1 晚
Sara 於 2023年5月26日的回應
Hello Eric, thank you for taking the time and leaving this amazing review. It was our pleasure to have you as a guest and we hope to see you soon again!

6/10 一般

Michael

於 2023 年 4 月住了 3 晚
Sara 於 2023年5月15日的回應
Hello Michael, thank you for taking the time and leaving this review. We would like to know what do you think we can improve in order to receive a 5/5 next time, your opinion is very important to us and we'll continue working on offering an excellent service.

10/10 優異

jose

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent Hotel with a great location. The staff was very nice, and the rooms had a good size. The breakfast was great with a lot of options. A lot of restaurants, malls and rooftops near.
於 2023 年 3 月住了 3 晚
Sara Pineda 於 2023年4月5日的回應
Hi Jose, thank you for this amazing review, our team makes big efforts to give an excellent service and it makes us happy you had an enjoyable time here. Please consider BOG Hotel as your home away from home, we hope to see you again.

4/10 欠佳

Joel

伴侶同遊, 商務旅客
讚好:整潔度
不滿:設施服務和住宿狀況
Beds are not confortables, also the gym is very old, staff and breakfast are very slow.
於 2023 年 3 月住了 3 晚
Sara 於 2023年4月4日的回應
Hi Joel, we're very sorry you didn't have a pleasant experience at our hotel. Thank you for your feedback, it's very important to us to have this sugestions to improve our facilities and service. We hope to see you again in the future.

8/10 不錯

Anayari

多人同遊
讚好:整潔度和職員與服務
Disfrute mucho la estadía, aunque hubo problemas con el aire de mi habitación, pero colaboraron en todo momento.
於 2023 年 3 月住了 1 晚
Fernando Rodriguez 於 2023年3月29日的回應
Hola Anayari:Muchas gracias por esta espectacular calificación pese a los inconvenientes que tuviste con el aire. Te cuento que estamos trabajando para mejorar este servicio y espero que en tu próxima visita a Bogota te quedes con nosotros y puedas vivir al 100% nuestro servicio.¡Te esperamos!