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艾默斯波哥大酒店的評價

3 out of 5
艾默斯波哥大酒店
Carrera 4 69a 46 Colombia, Bogotá, Distrito Capital

評價

8.4

很好

10 分評分，優異；98 則評價中有 47 則" "
8 分評分，不錯；98 則評價中有 36 則" "
6 分評分，一般；98 則評價中有 9 則" "
4 分評分，欠佳；98 則評價中有 3 則" "
2 分評分，很差；98 則評價中有 3 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

7.2/10 

設施服務

8.2/10 

住宿狀況

評價

10/10 優異

Jorge

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 1 月住了 1 晚

2/10 很差

juanpineda (bogota)

不滿：整潔度、職員與服務、設施服務和住宿狀況
No estaba abierto el hotel y aun asi me cobraron el cuarto y a la fecha no responden
於 2020 年 12 月住了 1 晚
Jenny Bohórquez 於 2020年12月15日的回應
Buenos dias Sr Pineda , reciba un cordial saludo . Lamentamos su inconveniente , pero nosotros no hemos cobrado nada , puede pedir su rembolso directamente con expedia .

8/10 不錯

Juan Miguel

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Bra och liten familjer hotell. Det känns lite för gammal och kallt på nätterna. I övrig helt ok
於 2020 年 1 月住了 6 晚

4/10 欠佳

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
Extremely damp and moist!!
The hotel looks nice, the service is good, facilities clean and the location exellent. BUT, and this is a really big but, there is absolutely no form of ventilation in the bathroom which makes the room extremely damp and moist at all times. There are lots of signs of mold and moisture damages to the room and bathroom. It was incredibly hard to sleep in such a damp environment. It just got worse every day, and we felt like it was hard to breath normally in the room. We had a room on the second floor, with a balcony, the only way to ventilate the room was to keep the door to the balcony open. But since it was on the second floor it wouldn't have been to hard to climb up to the balcony, which meant that we could not sleep with the door open. And worst of all, it was not possible to lock this balcony door! So we were afraid of leaving anything valuable in the room at all times.
於 2020 年 1 月住了 4 晚

8/10 不錯

Eeva (Helsinki )

商務旅客
讚好：整潔度、職員與服務和設施服務
The size of room is great. Television didn’t work properly, without an extra heater, thanks to the receptionist, it would have been a freezing cold night and noise in the morning travelled straight to my room. Breakfast superb!
於 2020 年 1 月住了 1 晚

10/10 優異

Ricardo

讚好：職員與服務、住宿狀況和客房舒適度
Muy atentos en la recepción! Solo que el servicio de pieza no cumplió lo esperado! Las 3 noches olvidaron toallas! (?)
於 2019 年 12 月住了 2 晚

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The customer service at Hotel Emaus is above and beyond. My questions or requests were answered within minutes and upon arrival the staff was extremely flexible and accommodating about early check in. They went out of their way to take care of us and both of our stays have been exceptional. The location is fantastic, lots to see and do in the neighbourhood and very safe. Will definitely be going back.
於 2019 年 11 月住了 1 晚

10/10 優異

Adriana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚

10/10 優異

Anna (Vancouver)

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had an excellent stay at hotel Emaus. Staff were super friendly. They didn't speak a lot of English, but they were super patient with our limited Spanish and we got to improve our language skills. The room was spacious and full of character, the beds were super firm, comfortable and did not squeak or have loose headboards. The shower took a while to heat up but had a lot of pressure which is a rare luxury in South America in my experience. Breakfast was a la carte, but plentiful and varied enough that we didn't have the same thing twice over our 4 day stay. It was also hearty and delicious and had that home made quality to it that you crave after a few days traveling. The location was great - an interesting and safe neighborhood filled with high end restaurants, dessert spots and brunch places. It's not near the touristy area of La Candelaria but it gives you a taste of how the upper middle crust lives. Overall highly recommended!
於 2019 年 11 月住了 4 晚
Sebastian Torres 於 2019年11月14日的回應
Thank you, Anna, for your review.

10/10 優異

Terra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great convenient and not too expensive.
Super kind and accommodating staff. Decent hot breakfast. Close to lots of shops and restaurants. Huge room. Lots of space for our bikes. Comfy bed. Huge bathtub for soaking-two if us fit in it. Hot water. Recommended for sure.
於 2019 年 10 月住了 1 晚
Sebastian Torres 於 2019年11月13日的回應
Thank you for your nice comments. We are glad you enjoyed your stay with us.

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Todo estuvo muy bien. Volvere a hospedarme cuando regrese a Bogota
於 2019 年 11 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度和職員與服務
於 2019 年 11 月住了 1 晚
Sebastian Torres 於 2019年11月11日的回應
Gracias por su valoración

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love the place, great staff also includes breakfast. Complete breakfast. Very safe.
於 2019 年 10 月住了 4 晚
Sebastian Torres 於 2019年11月5日的回應
Thank you for your visit.

8/10 不錯

Syed Yahya

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Belle ambiance.
La chambre dans laquelle j'étais était très bien : belle ambiance, assez spacieux. Il y a une table avec une prise électrique pour brancher un ordinateur ou charger une batterie. Une grande fenêtre avec double rideaux donne sur la rue principale, et l'on peut voir des soldats armés stationnés devant l'hôtel. Le petit déjeuner est servi sur une table basse dans un petit salon avec des sofa en cuir. Ce n'est pas très confortable. On peut cependant demander à ce que le petit déjeuner soit servi dans la chambre. C'est pas mal. Il n'y pas de restaurant, mais il y a une jolie carte posée près du lit avec des très belles photos de plats que l'on peut commander. J'ai testé : c'est terriblement décevant. A éviter absolument ! Le personnel est courtois et font leur job. Je reviendrai.
於 2019 年 10 月住了 3 晚
Sebastian Torres 於 2019年10月31日的回應
Merci pour votre appréciation!

10/10 優異

ALBERTO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
fantastico
fantastico , acogedor , tranquilo , sensacional el desayuno , la calidez y la atención , la ubicación espectacular , siempre que visite Bogota , me hospedare en este hotel , nos encanto , entre mis preferido
於 2019 年 10 月住了 2 晚
Sebastian Torres 於 2019年10月30日的回應
Gracias por sus comentarios, señor Alberto.

8/10 不錯

Ana

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great location, nice staff, a bit of noise from the street very early in the morning
於 2019 年 10 月住了 4 晚
Sebastian Torres 於 2019年10月25日的回應
Thank you for your visit and review!

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very nice stay, very peaceful and quiet. Clean and great breakfast in our room
於 2019 年 10 月住了 5 晚
Sebastian Torres 於 2019年10月16日的回應
Thank you for choosing us for your stay in Bogota. We are pleased to hear you enjoyed your time at our hotel.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I will very please with the services and we will be back.
於 2019 年 10 月住了 3 晚
Sebastian Torres 於 2019年10月16日的回應
Thank you for your review. We'll be waiting for you on your next visit to Bogota.

10/10 優異

Sara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente relación calidad-precio
Yo fui a Bogota para hacer un trámite en un consulado. Excelente ubicación con respecto a embajadas y consulados. Buenos restaurantes cerca del hotel. Zona agradable y tranquila. Excelente el personal del hotel. Buen desayuno. Le doy un 10!
於 2019 年 9 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 9 月住了 1 晚
Sebastian Torres 於 2019年9月20日的回應
Thank you for your review. Wer are glad to know you enjoyed your stay.

6/10 一般

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
El lugar es bonito y limpio, el desayuno es rico y tiene diferentes opciones. Sin embargo es muy ruidoso tanto al interior del lugar como la calle...
於 2019 年 9 月住了 2 晚

10/10 優異

Karl A

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
2nd stay at Hotel Emaus - GREAT!
This was our second time staying at the Hotel Emaus and we would recommend it very highly. The room was very spacious with fun artwork, comfortable bed, service excellent, room service for breakfast, nice sitting area on 2nd floor with bar, and location is perfect with many choices of restaurants within a block or two, and I love the bright yellow color of the hotel.
於 2019 年 8 月住了 2 晚
Sebastian Torres - Manager 於 2019年9月4日的回應
Thank you for your comments, Mr. Reich. It's great for us to know our guests enjoyed their stay at our Hotel. We'll be waiting for you on your next visit.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 9 月住了 1 晚
Sebastian Torres 於 2019年9月3日的回應
Gracias por su visita. Esperamos que haya tenido un buen viaje de regreso.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 1 晚
Sebastián Torres 於 2019年8月20日的回應
Thank you for your visit and review. We are glad to know you enjoyed your stay with us.

10/10 優異

Maria Elena

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Will stay again, cant be beat for the price.
Overall, great stay for the price. The room was great, check in was great, breakfast was basic. The area is great, full with restaurants and very central. Cant beat for the price, will stay again.
於 2019 年 7 月住了 2 晚
Sebastian Torres 於 2019年8月14日的回應
Thank you for staying with us. We will share your comment with our team and will keep trying harder to surprise our guests each day with our breakfast.

10/10 優異

Allison

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent value for a great stay in Chapinero area. The staff was friendly and helpful with our requests. Definitely book one of the suites. The room and bathroom are spacious! We only stayed one night but would definitely book again when in Bogota!
於 2019 年 7 月住了 1 晚
Sebastian Torres 於 2019年7月22日的回應
Thank you for your visiting us and leaving your comment.

2/10 很差

真實旅客

家人同遊
不滿：整潔度、設施服務和住宿狀況
This property was so bad, it stank so badly I had a migraine. In fact, I left after being there for 5 minutes and asked Expedia for a refund. Do NOT stay at this property for any reason.
於 2019 年 7 月住了 1 晚
Sebastian Torres 於 2019年8月14日的回應
We regret your experience at our property didn't meet your expectations and have agreed to refund your payment.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location within the Gourmet Zone of the city.
於 2019 年 7 月住了 1 晚
Sebastian Torres 於 2019年7月10日的回應
Thank you for your comment. It's great to hear you enjoyed your stay with us and got to know our great neighborhood. Regards,

10/10 優異

Leon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚
Sebastian Torres - HOTEL EMAUS 於 2019年5月22日的回應
Thank you for your rating, Mr Leskovic! It makes us really glad that you enjoyed your stay at our hotel. We hope you had a good trip back home!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 4 晚
Sebastian Torres - HOTEL EMAUS 於 2019年5月13日的回應
Thank you for your review. We are glad you enjoyed your stay with us. See you on your next visit to Bogota.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 4 晚
Sebastian Torres 於 2019年5月7日的回應
We are glad you enjoyed your stay with us. Thank you for the review!

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A good choice in Bogotá
This is a very nice place at a reasonable cost. The staff were helpful and the room was very nice. We were in the back, so the street noise was not bad, though that can be a bit of an issue in this neighborhood. The location is very convenient to "Zona G" restaurants and all that; my Bogotá favorite, Harry's, is right down the street.
於 2019 年 3 月住了 1 晚
Sebastian Torres 於 2019年3月28日的回應
Thank you for your comment, Mr. Litwicki. We are pleased to know you got to enjoy some of the great places in our neighborhood. You are always welcome when you come back to Bogota. Regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 3 晚
Sebastian Torres 於 2018年11月20日的回應
Thank you for choosing us for your stay in Bogotas. We appreciate your review. Best regards and always welcome.

8/10 不錯

Juan (Austria)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very well located hotel in the gourmet zone of Bogota
於 2018 年 10 月住了 2 晚
Sebastián Torres 於 2018年10月31日的回應
Thank you for your comments, Mr. Caballero. We hope you enjoyed yor stay with us. Regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
El hotel esta muy bien ubicado en la Zona G. Excelente atencion.
於 2018 年 9 月住了 3 晚
Sebastián Torres 於 2018年10月1日的回應
Muchas gracias por sus comentarios. Nos alegra saber que tuvo una buena experiencia en su alojamiento.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Senti-me em casa! Localização e segurança, excelentes. Embora o apartamento não tenha calefação, eles colocaram um aquecedor portátil. Agradecimentos especiais a Alessandro.
於 2018 年 8 月住了 3 晚
Sebastián Torres 於 2018年9月19日的回應
Obrigado por seus comentários. Estamos felizes em saber que você gostou da sua estadia conosco. Esperamos que você tenha uma boa viagem de volta e seja bem-vindo novamente em uma próxima ocasião em Bogotá.

10/10 優異

Jim (New York NY)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good price. Good area. Clean and the staff were very helpful and friendly
於 2018 年 9 月住了 1 晚
Sebastián Torres 於 2018年9月10日的回應
Thank you for your review, Mr. Chastain. We are glad to know you had a good experience stay with us. Regards,

8/10 不錯

Álvaro

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Gracias
Muy buena la atención
於 2018 年 9 月住了 2 晚
Sebastián Torres 於 2018年9月19日的回應
Señor Álvaro, muchas gracias por sus comentarios. Nos alegra saber que se sintió a gusto con la atención recibida durante su estadía. Lo esperamos en una próxima ocasión. Cordialmente,

10/10 優異

Marc (HB, CA)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location and value. Been there before and would use again. Can be a bit noisy in the morning.
於 2018 年 7 月住了 8 晚
Sebastián Torres-Hotel Emaus 於 2018年8月1日的回應
Thank you for your comments, Mr. Rahlves. We hope you had a nice trip back home. We will be waiting for you on your next visit to Bogota.

6/10 一般

真實旅客

讚好：職員與服務
Zona muy bonita
於 2018 年 5 月住了 6 晚
Sebastián Torres 於 2018年6月3日的回應
Gracias por sus comentarios, nos alegra que haya disfrutado de lo que tiene para ofrecer la zona.

10/10 優異

Aline (CDMX)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Es un hotel muy bien ubicado y cómodo.
El hotel es lindo, muy cómodo y super bien ubicado, en una zona muy linda y segura de la ciudad, cerca de los centros comerciales y restaurantes hermosos.
於 2018 年 4 月住了 2 晚
Alejandra Pinzón 於 2018年5月4日的回應
Señora Aline, muchas gracias por sus comentarios. Nos alegra saber que disfrutó su estadía con nosotros y que pudo conocer algo de nuestra zona de la ciudad.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A nice and comfortable place
Very good experience. Good locations and services. The room was very comfortable. Excellent breakfast. Wifi works also very well.
Alejandra Pinzón 於 2018年4月18日的回應
Thank you! We are glad you enjoyed your stay with us.

10/10 優異

Charles (Berkeley, CA)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel, great location
I had a very good experience at the Hotel Emaus. The staff were very helpful and kind. I loved the original artwork in the common areas and in my room. It was located close to good restaurants and night life, and not too far from the historic Candelaria neighborhood or other must see locations. The room was very clean and confortable.
於 2018 年 3 月住了 4 晚
Alejandra Pinzón - Gerente 於 2018年4月5日的回應
Thank you for your commentary. We are glad you enjoyed your stay with us and got to enjoy our neighborhood and city. Hope you had a good trip back home!

10/10 優異

Felipe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Una experiencia memorable!
El servicio y la atención de todos en el hotel sobrepasaron con creces nuestra expectativa. Todos sin excepción hicieron todo lo posible para que disfrutáramos de una experiencia memorable. Siempre estuvieron dispuestos a ayudarnos con cada solicitud y siempre nos atendían con su mejor sonrisa. Un lugar al que regresaré una y otra vez. Gracias y mil veces gracias por todo.
Alejandra Pinzón - Gerente 於 2018年4月7日的回應
Muchas gracias por sus comentarios y nos alegra saber que su experiencia con nosotros haya sido positiva. ¡Los estaremos esperando para cuando estén nuevamente en Bogotá!

8/10 不錯

Jeff

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Um pouco barulhento e sem aquecedor
Alejandra Pinzón - Manager 於 2018年4月5日的回應
Mr. Ribeiro, we are sorry for the inconvenients caused by our water heater breaking down. A new system has been installed to guarantee this should not happen again.

8/10 不錯

Jeff

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel bom mas um pouco barulhento.
於 2018 年 3 月住了 4 晚
Alejandra Pinzón - Manager 於 2018年4月5日的回應
Thank you for for review, Mr Ribeiro.

8/10 不錯

Kamal

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A conveniently located and priced hotel
Clean room, good service (especially Reception and Breakfast staff). Very reasonably priced. No restaurant at the hotel (only breakfast is served), but the area around the hotel is safe and full of excellent restaurants.
於 2018 年 3 月住了 6 晚
Alejandra Pinzón - Manager 於 2018年4月5日的回應
Thank you for your comments, Mr. Kamaleddine. We are glad to know you had a chance to enjoy our neighborhood!

4/10 欠佳

Marcela

不滿：整潔度、住宿狀況和客房舒適度
於 2018 年 3 月住了 5 晚
Alejandra Pinzón - Gerente 於 2018年4月11日的回應
Señora Zúñiga, lamentamos que su experencia de alojamiento no haya colmado sus expectativas. Sus comentarios nos ayudan a revisar nuestros procesos para mejorar el servicio día a día.

10/10 優異

Miguel (Tokyo)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
An Oasis in Bogota
If you are looking for a hotel where the staff treat you WELL, this is it. We stayed two nights, did some traveling and decided to call them up and book a room for the remainder of our time in Colombia. Excellent service.
於 2018 年 2 月住了 2 晚
Alejandra Pinzón - Gerente 於 2018年2月21日的回應
Señor Sosa, muchas gracias por sus comentarios. Agradecemos sus comentarios pues realmente nos esforzamos por colaborar para que la estancia de nuestros huéspedes en Bogotá sea agradable.

10/10 優異

Jorge

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 1 晚
Alejandra Pinzón - Gerente 於 2018年2月5日的回應
Muchas gracias por sus comentarios, señor Jorge. Nos alegra saber que disrutó su estadía con nosotros.