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音樂酒店的評價

3.5 out of 5
音樂酒店
Calle 10 # 0 - 47 Bogotá, Centro Histórico La Candelaria, Bogotá

評價

8.4

很好

10 分評分，優異；244 則評價中有 113 則" "
8 分評分，不錯；244 則評價中有 79 則" "
6 分評分，一般；244 則評價中有 34 則" "
4 分評分，欠佳；244 則評價中有 10 則" "
2 分評分，很差；244 則評價中有 8 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

2/10 很差

Charles

於 2024 年 4 月住了 2 晚

4/10 欠佳

Kate

不滿：職員與服務
I was really excited about my stay here but I was so disappointed! I arrived in Bogota from the US. I was greeted by an older gentleman who acted like I was an inconvenience to him from the very beginning. I speak little Spanish so I just assumed that maybe this was a language barrier, but it was not. I had a friend stop by the hotel with me in the evening to enjoy a beer on the hotel’s roof top (as the gentleman told me I could do). He then proceeds to tell me that I’m not allowed to bring in outside alcohol to the roof deck, only my room. He said that the hotel has a bar and this is a rule. Okay…. I was not aware of there being a bar in the hotel nor that this was a rule. I assumed it was just a cultural difference and said “okay, no problem, we’ll just sit my room.” Then he insisted that my friend could not enter my room because he was not my husband. What?! Sir, this is 2024. Also, is this not a hotel that I paid for? He literally made us leave the deck. He made me feel so uncomfortable that I just went to bed very early. I would have happily spent money at the hotel at the bar if it was allowed. At this point it was nighttime and I was too nervous to go out by myself alone as it is not very safe. So I felt totally trapped. The shower was filthy. Hair was on the walls and on the drain. The bed was horrible!!! I should have just slept on the floor. The breakfast was nice. The hotel was pretty. But I would not stay here again. This gentleman absolutely ruined my stay.
於 2024 年 4 月住了 1 晚
Camilo Garzón 於 2024年5月9日的回應
Lamentamos que haya tenido inconvenientes en su estancia. Evaluaremos la forma de manejar este tipo de casos y trataremos de mejorar.Algunas de estas medidas las tomamos para mantener la seguridad de los huéspedes.

8/10 不錯

Jamil (Coquitlam)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a very colonial era hotel, beautiful decor and ambience. The location is not bad, night time is a bit scary to go out. The room we had was nice, it was on the first floor. We really enjoyed the garden terrace and the rooftop terrace with a nice view. Breakfast was included and made fresh for you. It would have been nice if all the staff were bilingual in speaking English. Despite the language barrier all the staff were very accommodating, pleasant and friendly. We want to give a shout out to Carlos, Sharon, Claudia and the wonderful cook Angela for a wonderful stay. The taxi driver requested by the hotel did scam us on our way back to the airport, he charged us way to much compared to what the hotel told us.
於 2024 年 3 月住了 2 晚

10/10 優異

Andrew Scott

家人同遊
讚好：整潔度和職員與服務
The hotel is super cute the rooms and vibes are really unique. Staff was fantastic and the patio upstairs was an added bonus.
於 2024 年 2 月住了 1 晚

10/10 優異

Ericka

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nos encantó hospedarnos aquí. Tuvimos un buen descanso, lindo ambiente. Y buena comida.
於 2024 年 1 月住了 2 晚
Camilo Garzón 於 2024年3月27日的回應
Gracias por sus comentarios y bienvenidos siempre :)

10/10 優異

Adam

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 4 晚

10/10 優異

Shiela

於 2024 年 1 月住了 5 晚

8/10 不錯

Esteban

於 2024 年 1 月住了 1 晚

10/10 優異

Jean Francois

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

8/10 不錯

Naryis

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location
The hotel is very clean and well-taken care of. The staff was helpful and accomodating. Sound does travel fairly easily in the hotel so just beware of you have an early flight that you would like to get a good night sleep for. Would stay there again
於 2023 年 12 月住了 2 晚

10/10 優異

Alain

讚好：整潔度、職員與服務和住宿狀況
Tres bien située à quelques minute de la Plaza Simon Bolivar. Le personnel est sympatique
於 2023 年 12 月住了 2 晚

8/10 不錯

Tatjana K

讚好：整潔度
Enjoyed my stay in this quaint restaurant.
於 2023 年 11 月住了 1 晚

10/10 優異

Rafael

讚好：住宿狀況
Awesome
Great experience, beautiful, location is minutes walk to government buildings and museums.
於 2023 年 11 月住了 1 晚

10/10 優異

Sophie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Tres agreable
於 2023 年 11 月住了 2 晚

10/10 優異

Jessica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the hotel, with its colonial decoration, cozy, clean, the employees were very attentive to the guests and super friendly, delicious breakfast and the alternatives to order food at night were delicious.
於 2023 年 9 月住了 4 晚

10/10 優異

PAULA ANDREA

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente
El hotel muy lindo y excelente atención
於 2023 年 8 月住了 3 晚

8/10 不錯

Jason

讚好：職員與服務和住宿狀況
Charming design and great rooftop lounge!
於 2023 年 8 月住了 2 晚

10/10 優異

Carolina

家人同遊
Hotel Muisca was everything we expected. A lovely Colonial-era hotel where we were made to feel at home. The staff was always very helpful. Overall a lovely stay and would recommend it to anybody wishing to stay in the area of La Candelaria in Bogota.
於 2023 年 7 月住了 1 晚

10/10 優異

bertrand

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Como a casa
Mismo commentatio que la Ultima noche. Nos quedamos 3 noches
於 2023 年 7 月住了 1 晚

10/10 優異

bertrand

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lindo personal, lindo hotel, como à casa
Carlos, Juan Carlos, Claudia, todos son muy simpatico, ayudando, fantastico. A Muisca me siento como a casa. Gracias para to do y hasta luego
於 2023 年 7 月住了 1 晚

10/10 優異

Jessica

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Cozy hotel, staff very friendly, the view in the roof is beautiful.
於 2023 年 6 月住了 3 晚

8/10 不錯

Guy

讚好：整潔度、職員與服務和住宿狀況
Belle décoration de style colonial colombien.
於 2023 年 6 月住了 1 晚

6/10 一般

Yassir (Miami)

讚好：整潔度、職員與服務和住宿狀況
Great location if you want to visit the city center. Checkin is slow, always bring your passport. Room was cozy.
於 2023 年 6 月住了 1 晚

10/10 優異

Adriana

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff was very attentive to our every need and was always very polite. We were greeted each time we came back and wished a good day each time we left. The food was always cooked well and the hotel itself was kept clean. The bathrooms are top notch and the wifi is fast. The actual hotel itself is a beautiful old building and is situated excellently to go out sightseeing in the Candelaria. The only issue would be the neighborhood area which is full of trash and grafiti from recent protests, but that is a problem for the local government to solve, not the hotel. Couldn't recomend this hotel enough.
於 2023 年 6 月住了 2 晚

8/10 不錯

Jaime (Bogota)

讚好：整潔度、職員與服務和住宿狀況
Muy buena ubicación
於 2023 年 5 月住了 1 晚

10/10 優異

Chris

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fun and friendly place to stay
Carlos was a great help. Very friendly staff and a delicious breakfast!
於 2023 年 4 月住了 2 晚

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stunning architectural gem in heart of Candelaria
This hotel is a beautiful representation of Spanish-influenced architecture mixed with Muisca culture. Staff were incredibly helpful, breakfast was delicious and location was ideal for exploring the Candelaria neighborhood,
於 2023 年 3 月住了 1 晚

8/10 不錯

John

讚好：整潔度、職員與服務和住宿狀況
Very pleasant. A historic building located about a 10 minute walk from the historic centre of Bogota
於 2023 年 2 月住了 2 晚

8/10 不錯

Jürgen

於 2023 年 1 月住了 7 晚

10/10 優異

Luis Arnoldo (heredia)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Es un hotel pequeño y acogedor, el personal es muy agradable y cooperador, he estado en 3 ocasiones y volvería a hospedarme aquí. Lo recomiendo.
於 2023 年 1 月住了 2 晚
Camilo Garzón 於 2023年1月17日的回應
Nos alegra haberle servido. Siempre será su casa :)

10/10 優異

Luis Arnoldo (heredia)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy romántico, muy colonial, delicado, fascinante, hermoso 😍

10/10 優異

Sandra

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Beautiful historical area. The property has an incredible amount of charm.

8/10 不錯

Hortencia González

10/10 優異

Melanie

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 4 晚

6/10 一般

Clement

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Personnel peu souriant, froid, impression de les déranger. Dommage pour ce prix
於 2022 年 11 月住了 1 晚

2/10 很差

Thomas

家人同遊
不滿：職員與服務
Bad hotel.......don't stay here!
I would strongly encourage not staying at this establishment. I have traveled to many countries and all across the US and have never been treated so badly as at this hotel. The decor is charming but the rooms are not as nice as they seem in the photos. But, most importantly, the man in charge made an accusation on the morning after our first night that we had stained the sheets in one of our rooms blue.....the whole sheet! When we pointed out that it is impossible to stain an entire sheet blue, he was rude but backed off. We had rented two rooms. The guests in the second room left later that morning, but again he brought out the sheets to try and get them to pay for the staining. The owner then told our friend that he really didn't like people like us staying at his hotel, which he certainly doesn't need to worry about. It's unfortunate because the hotel it self is not something I would be terribly negative about. It is quirky, but charming, and clean and convenient. Just badly staffed, which obviously comes from the top.
於 2022 年 10 月住了 2 晚
Camilo Garzon 於 2022年10月22日的回應
Dear Guest,Our staff were asked for a laudry to clean your clothes with the same stain that the sheets had. On the other hand, our staff were treated with very disrespectful words and treatment that we do not tolerate.We apologize for the inconvenience but we strongly support our staff and wish to state that in no way we will approve of demeaning and disrespectful treatment to our work team.

4/10 欠佳

真實旅客

讚好：整潔度和職員與服務
不滿：客房舒適度
Cosy but very cold.
Veldig koselig lite hotell, pent og med hyggelig betjening. Men! Det er så kaldt og de slår ikke på varmtvannet før på kvelden samtidig som radiatorene er så svake at det ikke blir levende temperatur før på morgenen. Kunne heller ikke dusje på dagtid pga manglende varmtvann pga dette. Endte opp med å bli syk, så jeg sjekket tidlig ut og tok meg inn på et annet hotell.
於 2022 年 9 月住了 3 晚

8/10 不錯

MD ALTAF UR

讚好：整潔度、職員與服務、設施服務和住宿狀況
Pros: Great location, friendly staff, solid breakfast, thematic decor, super comfortable bed. Cons: Rooms are not spacious, cramped with a lot of stuff, and not easy to move around inside the room. Room #11 had only one window that faced the internal corridor. So it had to be shut all the time.
於 2022 年 9 月住了 2 晚

8/10 不錯

James

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel was our first experience of both Colombia and South America. Now that our trip is over and I look back, I'm struck that we couldn't have had a more representative entrée into the spirit of this continent - warm and hospitable, even at our 2:30am check in. Our room was small but comfortable and clean. The breakfast was fantastic and the staff were extremely amiable and helpful. Overall, we were only there two nights, but it was a great spot to launch out and explore La Candelaria from.
於 2022 年 7 月住了 2 晚
Camilo 於 2022年7月26日的回應
We are grateful with your comments. Hope to have you back with us :)

10/10 優異

Cesar (Houston)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and very friendly staff
於 2022 年 7 月住了 3 晚
Camilo 於 2022年7月26日的回應
We are grateful with your comments. Hope to have you back with us :)

6/10 一般

Luis Alejandro

家人同遊
於 2022 年 3 月住了 1 晚

10/10 優異

krista

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My son LOVED the rooftop breakfast every morning. The staff were so helpful and friendly. We would definitely stay here again. The only downside was that there is no parking. But really, why rent a car in Bogota??
於 2022 年 5 月住了 4 晚
Camilo 於 2022年7月26日的回應
We are grateful with your comments. Hope to have you back with us :)

10/10 優異

Andres

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property...Very Charming....Excellent service.
於 2022 年 4 月住了 1 晚

6/10 一般

Hailey

伴侶同遊
讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
The hotel cleanliness and amenities were what you would expect for this price. However, the woman with glasses working the front desk is one of the most unpleasant humans I have encountered. She would pretend to not understand what you were saying (both English or Spanish) so as to not have to take the time to answer your question. I don’t think she smiled once throughout our stay. Decent location and hotel for a good price, but will not be returning due to the ornery staff.
於 2022 年 3 月住了 1 晚

10/10 優異

PEDRO JOSUE

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Un lugar estrategico, paea conocer, la parte turistica de bogota, de igual forma un lugar seguro para poder conocer
於 2022 年 3 月住了 2 晚
Camilo Garzón 於 2022年3月29日的回應
Gracias por su amable comentario. Bienvenido siempre :)

10/10 優異

Peter

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A small family-operated hotel of charm and character with a Muisca-theme, with interesting pictures and exhibits like a small gallery or museum. Staff are friendly and helpful (one cold night, they brought us extra blankets and hot-water bottles!). Good 24-hour front door security. We felt safe here. It's an older building, and the plumbing and shower functioned, though not the most powerful. Overall, we were happy to stay here!
於 2021 年 11 月住了 6 晚
Camilo Garzón 於 2021年11月30日的回應
We appreciate your comments and we will do our best to solve this issues. Our doors are always open :)

10/10 優異

Dalmarie Anthoria

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was like a journey into a historical past, it was just an amazing experience. The staff was very kind and helpful. I would recommend this hotel to all my friends, and I would definitely stay there again.
於 2021 年 11 月住了 4 晚
Camilo Garzón 於 2021年11月16日的回應
We are very grateful and hope to have you back soon

10/10 優異

Yasmin Guadalupe

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My sister and I absolutely loved Hotel Muisca! Specifically, thank you to Carlos who made our stay very comfortable and always went above and beyond to accommodate us! The hotel was beautiful and looked like a little hotel of its own surrounded by the magic of la Candelaria. Bogota is cold, but Carlos made sure that we had our heat and additional heat bottle. Our day staff were great too, they always called us to see if we needed anything before leaving. This was a perfect escape and we couldn't be more thankful for our treatment! Muchas gracias Carlos and staff!
於 2021 年 9 月住了 6 晚
Camilo 於 2021年9月14日的回應
Gracias por habernos escogido. Fue un placer atenderlas y esperamos tenerlas de vuelta pronto :)

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice room for a big group.
於 2021 年 7 月住了 4 晚
Camilo 於 2021年8月25日的回應
Thanks for your comment. Hope to see you back soon :)

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務和住宿狀況
I we pile have liked getting larger towels and when I asked for an extra getting it instead of taking g the one I had away. The water pressure was a bit too weak. They can improve the room lighting
於 2020 年 2 月住了 2 晚
Camilo Garzon 於 2020年2月5日的回應
Thank you so much, we will try to improve with your comments. Hope to have you back soon. Best regards.