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聖露西亞精品溫泉酒店的評價

3.5 out of 5
聖露西亞精品溫泉酒店
Calle 18 No 6-27, Bogotá, Distrito Capital

評價

8.6

優異

10 分評分，優異；159 則評價中有 73 則" "
8 分評分，不錯；159 則評價中有 56 則" "
6 分評分，一般；159 則評價中有 22 則" "
4 分評分，欠佳；159 則評價中有 7 則" "
2 分評分，很差；159 則評價中有 1 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Rosa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hermosa propiedad, muy tranquila
於 2024 年 4 月住了 2 晚

6/10 一般

Paloma

伴侶同遊
讚好：整潔度、職員與服務和設施服務
En la habitación se escucha el ruido de los demás huéspedes y no tiene ventilación por lo que siempre se sintió húmeda y acalorada. La atención del personal muy buenos y atentos
於 2024 年 2 月住了 3 晚

4/10 欠佳

Gregory

多人同遊
讚好：整潔度
不滿：住宿狀況
The building inside is gorgeous with plant walls and 20 foot ceilings. But the weekend we were there we didn’t see a single other guest. The place right at the edge of what looks like a war zone. Taxi drivers don’t want to go there and you definitely don’t want to be on foot. The hotel is at kind of a dividing line so it’s not so bad on the other side. They were also missing odd things in the rooms like glasses in the bathrooms. The shower was not great as it took a long time to heat and had low pressure. But it is a respite from the noise and chaos outside to air in the lovely courtyard.
於 2024 年 1 月住了 3 晚
recepcion 於 2024年1月22日的回應
Estimado gregory El Hotel Santa Lucia Boutique Spa se disculpa por los inconvenientes que haya podido tener durante su estadía, Sus opiniones son muy importantes para nosotros puesto que asi nos ayudan a mejorar y brindarle un mejor servicio en una próxima ocasión.

6/10 一般

Juan Pablo

家人同遊
讚好：整潔度和職員與服務
las camas son cómodas y todo muy limpio, la ubicación es muy buena para llegara lugares de interés como agencias de tours caminando, tienen cerrado por las noches pero te abren muy rápido al tocar. p Para mejorar considero que las toallas para secarse del baño son muy pequeñas y desgastadas, el hotel aún esta en remodelación así que los baños tenían focos fundidos que no pudieron poner por que estaba en reparación la instalación. Falló el intenet así que no pudimos tener WiFi durante nuestra estancia.
於 2023 年 12 月住了 4 晚
recepcion 於 2024年1月22日的回應
Estimado juan pablo El Hotel Santa Lucia Boutique Spa se disculpa por los inconvenientes que haya podido tener durante su estadía, Sus opiniones son muy importantes para nosotros puesto que asi nos ayudan a mejorar y brindarle un mejor servicio en una próxima ocasión.

8/10 不錯

Clara

家人同遊
讚好：整潔度
Bogota adventure
I requested an airport transfer service from the hotel & they notified me that the driver would contact me via WhatsApp. I arrived at the airport in Bogota but nobody had contacted me, so I sent a WA message to the hotel & they said they would get in touch with the driver. I waited for over 30 minutes & was frustrated because nobody showed up so I ended up taking a ride share service. Finally I got a message from the hotel driver but I was already on the way to the hotel. My advice is to just use a ride share service (it´s cheaper, too, about half the cost of the price quoted by the hotel) The hotel itself is pretty clean & the hotel staff were all very nice. There are no elevators. The mattress was too hard for me. Bring your own soap & shampoo because what they provide is not good at all. I stayed in room 15 & there was a gas- like odor coming from the room. The hotel staff reassured us that it wasn´t a gas leak. Breakfast is basic but fairly good. The hotel is in the area of La Candelaria, it´s walkable to the historical district.
於 2023 年 12 月住了 4 晚
recepcion 於 2024年1月22日的回應
Estimada CLARA El Hotel Santa Lucia Boutique Spa se disculpa por los inconvenientes que haya podido tener durante su estadía, Sus opiniones son muy importantes para nosotros puesto que asi nos ayudan a mejorar y brindarle un mejor servicio en una próxima ocasión.

8/10 不錯

Yessica Jacqueline

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Recomendaría que proporcionen toallas más nuevas y con mejor olor. Es una propiedad muy bonita y el personal fue muy atento y amable.
於 2023 年 12 月住了 4 晚
recepcion 於 2024年1月22日的回應
EstimadaYESSICA El Hotel Santa Lucia Boutique Spa se disculpa por los inconvenientes que haya podido tener durante su estadía, Sus opiniones son muy importantes para nosotros puesto que asi nos ayudan a mejorar y brindarle un mejor servicio en una próxima ocasión.

6/10 一般

Mariana

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Stephan

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient to historic sites and museums
於 2023 年 11 月住了 7 晚

10/10 優異

Laura Nallely

讚好：整潔度、職員與服務和住宿狀況
Buen servicio
於 2023 年 8 月住了 2 晚

6/10 一般

Stéphane

伴侶同遊
讚好：整潔度和住宿狀況
L’emplacement était correct puisqu’il était en centre-ville. Les frais de taxi par l’hôtel sont doublés et parfois triplés. Il est donc préférable de prendre un taxi par soi-même et ne pas passer par l’hôtel. Pas d’effet de toilette. Pas d’eau prévue alors qu’on est arrivé tard avec un soucie valise. Le personnel était différent à chaque fois. Le petit déjeuner était correct en fonction du personnel du jour. Bien que l’hôtel soit beau, l’ambiance est tristounette.
於 2023 年 7 月住了 3 晚

2/10 很差

Maria

於 2023 年 7 月住了 4 晚

10/10 優異

Fernanda Nikteha

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy buena ubicación, cerca de los principales atractivos turísticos, sobre todo el Museo del Oro. Buena atención del personal y buen desayuno. Las instalaciones son convenientes, buen espacio en la habitación, el hotel es un poco más frío que el clima que se percibe en general en Bogotá, pero basta con abrigarse un poco más y la ropa de cama es suficiente para no enfriarse demasiado.
於 2023 年 7 月住了 2 晚

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 7 晚

6/10 一般

Valmir

讚好：整潔度、住宿狀況和客房舒適度
Mediano
Hotel estilo colonial antigo , localizado num lugar prox ao centro que a noite é perigoso , café da manhã super básico é igual todo dia , nas opções disse que tinha academia é só tinha uma esteira
於 2023 年 5 月住了 2 晚

10/10 優異

EDWIN

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Me gusto la ubicación. Muy cerca de la zona histórica y del Cerro Monserrat. El estilo de la propiedad es muy bonito. Muy buen precio calidad.
於 2023 年 3 月住了 6 晚

6/10 一般

Fábio

讚好：整潔度和住宿狀況
不滿：職員與服務
Lindo casarão histórico com péssimo atendimento
O hotel em si é lindo. Totalmente restaurado e bem conservado. O atendimento deixou a desejar, por conta da equipe do cafe da manha mau humorada e antipática. O cardapio do cafe da manha é pobre: as frutas vêm contadas no prato (meia banana picada e 3 pedacinhos de mamão.), meio copo de suco e a opcao de um misto quente (uma fatia de presunto e meia de queijo, num pao de forma), ou duas panquecas com uma colher (sim, ven contado tbm) de geleia, ou ovos mexidos. A localizacao nao é bonita e bem assustadora a noite, mas fica proxima aos museus e ao centro historico, da pra visitar tudo a pe, o que pra gente valeu a pena. Não tem onde comer a noite e se organize pra pegar um taxi numa viagen de meia hora até os restaurantes. As toalhas de banho são um pouco maiores que uma toalha de rosto, além de finas. Para um hotel que se chama de boutique não é o esperado.
於 2023 年 3 月住了 4 晚

10/10 優異

Jacques

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bonne adresse
Très jolie hôtel,pas loin des musées. Le personnel est très accueillant.
於 2023 年 3 月住了 2 晚

10/10 優異

Hernán

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

4/10 欠佳

gerda de

伴侶同遊
讚好：整潔度
不滿：住宿狀況
Niets speciaal. Het was proper maar somber. Ontbijt vrij basic.
於 2023 年 2 月住了 4 晚

10/10 優異

orietta

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ottimo! Hotel molto carino, vicino a tutti i siti di interesse, personale molto gentile e disponibile.
於 2023 年 2 月住了 2 晚

10/10 優異

PETER

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff good location
於 2023 年 2 月住了 4 晚

8/10 不錯

Lyne

於 2023 年 2 月住了 3 晚

10/10 優異

PETER

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place
於 2023 年 2 月住了 2 晚

8/10 不錯

Liliana

讚好：整潔度、職員與服務和住宿狀況
Hotel bueno
La atención del personal muy bueno ,atentos serviciales ,muy limpio el hotel .Solo que en el baño nunca pusieron shampoo y no había ni te daban secador de pelo y a mi gusto faltaba un ventilador .
於 2023 年 1 月住了 2 晚

10/10 優異

pedro

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lage optimal, Staff sehr freundlich, Frühstück war sehr gut. Leider kein Parkplatz, aber dafür empfiehlt das Hotel eine Parkgarage ganz nah am Hotel. Das Hotel ist sehr empfehlenswert. Sie haben auch sehr gute Betten. ✌️👍
於 2023 年 1 月住了 3 晚

10/10 優異

Eugene (Oshawa)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel and very friendly helpful staff. Breakfast was good. Area around the hotel is a little run down but I felt comfortable in the area.
於 2023 年 1 月住了 2 晚

8/10 不錯

ximena

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El personal muy amable. No me gusto que no hay elevador.

10/10 優異

Mangirdas

於 2023 年 1 月住了 1 晚

10/10 優異

Marketa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We arrived early and the staff was very kind and accomadating
於 2023 年 1 月住了 1 晚

10/10 優異

Seth

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly and helpful.

8/10 不錯

Viviane

於 2022 年 12 月住了 3 晚

10/10 優異

Andrew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Place was charming. affordable, clean, quiet. Not to mention in great proximity to the La Candelaria neighborhood as well as all the best vegan restaurants in the city. Defintely would book again.

10/10 優異

Carmen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Linda casa colonial e muito carinho
O hotel numa linda antiga casa colonial toda restaurada fica perto de tudo (comério e pontos turísticos) na região da Candelária. Dá para fazer tudo caminhando. O pessoal do hotel, toda a staf é super acolhedora, e prontos a ajudar em tudo que os hóspedes necessitam. Esse tudo vai um pouco além do q se faria na maioria dos hotéis (durante minha esdia um hóspede australiano não passou bem e como ele não entendia nem falava nada de espanhol uma das funcionárias do hotel o acompanhou ao médico. Ó custo/benefício também é ótimo.
於 2022 年 12 月住了 2 晚

10/10 優異

Elisa

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Muy bonito lugar, siempre limpio y el personal amable y servicial!

4/10 欠佳

kevin

多人同遊
讚好：整潔度和住宿狀況
不滿：設施服務
false advertising the "spa" and balconies.
於 2022 年 11 月住了 3 晚

10/10 優異

Donalda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful traditional property with excellent decor and very nice bathrooms. Breakfast was very good.
於 2022 年 10 月住了 1 晚

10/10 優異

Donalda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful traditional property with a beautiful bathroom. It is very close to the main square just a couple of blocks away but this beautiful hotel is on a shabby street. I would still recommend as it is very beautiful and friendly.
於 2022 年 10 月住了 1 晚

10/10 優異

Thomas

讚好：整潔度、職員與服務、設施服務和住宿狀況
the old colonial style of the hotel is one of it's best features. If you take the time to speak to staff, they are really friendly and incredibly helpful. have google translate if you do not speak Spanish though.
於 2022 年 8 月住了 19 晚

10/10 優異

arturo javier sanchez

多人同遊
讚好：整潔度和職員與服務
Increíble lugar, la mejor ubicación, personal muy atento.
於 2022 年 9 月住了 4 晚

4/10 欠佳

真實旅客

多人同遊
不滿：客房舒適度
於 2022 年 9 月住了 3 晚

10/10 優異

Béatrice

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel super pour découvrir la candelaria
於 2022 年 9 月住了 1 晚

10/10 優異

Nicolas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 2 晚

8/10 不錯

Sarah Elizabeth

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful classic architecture and friendly staff.
於 2022 年 8 月住了 16 晚

8/10 不錯

Herbert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel precioso. Mejorar calidad de toallas.
於 2022 年 8 月住了 4 晚

6/10 一般

Chris

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel, but unsafe area
The hotel itself is lovely, and the staff are great. However, we didn’t realise that it is in quite an unsafe area that we were told you shouldn’t go out at night. Meant we had to have an early dinner and be back in the hotel before sunset… does spoil it a little. But the hotel is well positioned for during the day.
於 2022 年 7 月住了 2 晚

10/10 優異

Julian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Despite a small mistake in our reservation that was only fixed the next day, the staff were very friendly and helpful. We enjoyed staying at the heart of downtown Bogotá and all its amenities.
於 2022 年 6 月住了 4 晚

6/10 一般

Michael

多人同遊
讚好：整潔度和職員與服務
不滿：設施服務
While the staff was pleasant and the room was clean, there were some issues I had. There is little consistency between the rooms. It’s a toss up as to the size/equipment you have available. The spa and bar/restaurant are there but have long stopped being used. The spa now holds housekeeping supplies and the bar is always closed off. If you stay, invest in ear plugs. The building is beautiful inside but all that would and the open area allows sound to reverberate and the walls do nothing to dampen it. I was up with the lobby and cleaning staff every morning due to the noise they would make.
於 2022 年 6 月住了 6 晚

10/10 優異

Lillian

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is in a great location to see the major tourist sites. You can walk everywhere without the need of a taxi. The staff was great especially Erica who was super helpful. The breakfast was great. The only negative was that since the property is a historic home it did not have central heating systems and at night it got cold.
於 2022 年 6 月住了 6 晚

10/10 優異

Maria Elena Aranda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
las instalaciones y el servicio
於 2022 年 5 月住了 4 晚

6/10 一般

David (Essex Junction)

讚好：整潔度和職員與服務
不滿：設施服務
The staff are friendly and the place is very clean. That being said, this is not a spa and they should not bill themselves as one. There’s also really no bar and I could not control the heat in my room. It was cold in there all the time. The location is not great but convenient to things. Bogota is a beautiful city.
於 2022 年 4 月住了 6 晚