They were so accommodating when our Expedia reservation got moved to them last minute.
Darla C.
於 2024 年 4 月住了 2 晚
10/10 優異
Eddie
家人同遊
2024年5月12日
This is by far the cleanest hotel I’ve ever stayed in. The room was very clean and neat. There wasn’t that hotel smell. The staff was very friendly and polite. We will be staying there in the future. I highly recommend it
Eddie
於 2024 年 5 月住了 1 晚
4/10 欠佳
David
伴侶同遊
2024年4月29日
讚好:整潔度和住宿狀況
不滿:職員與服務
Booked and prepaid a 1-bedroom suite (with two queens and a tub per the category description) 7 months out via Expedia. Checked in and they downgraded us. The worst part was they tried to convince us the small, standard room (with a king bed) which was half the size and no tub “is basically a king suite.”
Offered us a $20 refund on two nights. Nowhere near the actual price difference.
When I asked how the situation could have happened, the guy at the counter said “it can sometimes happen when you book through a third party” - meaning Expedia. At that point we had no choice but to stay. No other rooms available at nearby properties.
We were so disappointed and frustrated we ended up cutting our long-planned trip short. It’s a shame. The facility itself is nicely maintained.
We were not given what we paid for. And Local management was completely unresponsive. Literally…no response whatsoever.
So if you are booking this hotel through Expedia, I hope you get what you paid for.
David
於 2024 年 4 月住了 2 晚
10/10 優異
Suzanne
2024年4月26日
Suzanne
於 2024 年 4 月住了 1 晚
10/10 優異
Michelle
2024年4月14日
讚好:整潔度、職員與服務和住宿狀況
Michelle
於 2024 年 4 月住了 1 晚
10/10 優異
Julie (Canton)
家人同遊
2024年4月8日
讚好:職員與服務、設施服務和住宿狀況
I highly recommend this property. We visited Boone for a college tour. It was a perfect location. If my son ends up in Boone this will be our go to property!