Very nice hotel with good location. Staffs there were willing to help with any kind of requests. Breakfast was tested and with varied choices. But hot water system was not stable, water got too cold or too hot during shower.
Feliz Hotel is a beautiful hotel placed in a centralized location close to everything you need from shopping, dining to massages, hair braids and scheduling excursions. The staff at Feliz Hotel are so hospitable. They went above and beyond for us. They attended to all of our needs. From the moment we walked in we were greeted with freshmements and a place to sit while we wait to check in. We met a very attentive host named Chris who helped us with our luggage and checked up on us through out our stay. On our last night he even help set up transportation for our early mornings departure to the airport AND set up breakfast to go packages for us at the front desk. We were locked out of our room one night because the card reader to the door malfunctioned. Four people came to the rescue to make sure we got in our rooms and repaired the card reader. Thank you Feliz Hotel Staff for a memorable vacation and special shout out to Chris for his 5 star customer service.
Maria
10/10 優異
MariaTeresa (San Diego)
家人同遊
2024年1月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was pretty awesome. Breakfast meal was fantastic. Staff was very helpful and courteous. I will definitely be back again. Hopefully soon.