Border Town hotels in Reno

"We arrived around 3 PM during rush hour, and the check-in process was extremely chaotic. Traveling with parents over 80 made the situation even more challenging, especially since there was no seating available for them while we waited in a very long line. There was no Wi-Fi accessible in the lobby, which added to the inconvenience. I asked the bellman for assistance, but he mentioned he was waiting on another guest, despite being seated behind the desk at the time. The elevators were another major issue—it took over 30 minutes just to reach our room, and the building felt uncomfortably hot throughout. There was also no room service available, which made it difficult for my parents to get a proper meal after a long day of traveling. The food we were able to get was mediocre at best. This was our first visit, and we only needed two rooms for a quick overnight stay while passing through. Unfortunately, the experience was disappointing from start to finish. I would not recommend this hotel, especially for those traveling with elderly family members. It truly felt like a “you get what you pay for” situation. This will be our first and last time staying at this property. It’s unfortunate, as the hotel we originally wanted was sold out."

"Yes"

"Solid! Consistently a 3 to 4 star experience."

"Clean room, nice staff, easy parking and pet walk"

"The room was upgraded because they couldn’t place us near our friends. Nice view and clean room. "

"We stay 2 nights and no buddy came to clean our room "

"Staff outshined. I just had surgery, they met me with a wheelchair to take me to my room and took me from my room back to our vehicle when we checked out. Something so small meant so much."

"Parking was a problem…had to circle the lot a lot to find a space…seems that you are competing with casino visitors for hotel parking spaces.. the only other issue I had was the toilet size..So small that it was uncomfortable to use..especially for a man. I will say the place was very clean and comfortable otherwise but, no pun intended a comfortable toilet is important."

"I really enjoyed myself here. The room was clean and I had an interior room with a pool view close to the office. I had a fridge, microwave, tv, a desk, chair, 2 beds, heater and air conditioning, soft towels, plenty of storage and lighting, as well as outlets on the walls, lamps, desk and nightstand, and I appreciated the way they did their sheets. Flat sheet, warm brown blanket and then another flat sheet on top. It was really comfortable. I felt safe at night as the facility is well lit. I liked how the property doesn't allow outside visitors/not open to the public and that they are strict on parking. It all adds to me feeling safe. The location is close to downtown and the airport. It made ubering and door dashing a breeze. There is coffee in the office in the morning and best of all, the wifi was super fast and reliable for my college classes. Definitely recommend, love the remodel and effort from the staff. After checking in the front desk called my room and checked on me. It was really nice. Thank you! "