外觀

波士頓/沃爾瑟姆凱悅酒店的評價

3 out of 5
波士頓/沃爾瑟姆凱悅酒店
54 4th Ave, Waltham, MA

評價

8.4

很好

10 分評分,優異;1005 則評價中有 529 則" "
8 分評分,不錯;1005 則評價中有 279 則" "
6 分評分,一般;1005 則評價中有 100 則" "
4 分評分,欠佳;1005 則評價中有 50 則" "
2 分評分,很差;1005 則評價中有 47 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

ling

家人同遊
讚好:整潔度和客房舒適度
非常棒的住宿
我非常喜欢这里的住宿。厨房丶客厅和卧室布局很合理,房间居住的舒适感很好!尤其是厨房用品齐全,可以自己烹饪美食。酒店员工待人热情友善,房间清洁工作也不错。我下次来还会选择住这里,非常棒的入住体验!
於 2021 年 9 月住了 15 晚
Lauren C. 於 2021年10月14日的回應
Good Morning Ling, Thank you for taking the time to leave a review regarding your most recent stay here! We are thrilled to see you enjoyed your experience and we look forward to seeing you again soon!

10/10 優異

真實旅客

於 2020 年 8 月住了 1 晚
Lauren C. 於 2020年9月8日的回應
Thank you for your feedback! We look forward to seeing you again soon!

10/10 優異

Zheng

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great experience!
於 2019 年 12 月住了 1 晚

10/10 優異

Tsi chian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Free upgrade
We got a free upgrade to a huge room
於 2019 年 8 月住了 5 晚

10/10 優異

Cheng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 1 晚

10/10 優異

Inge

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Keep the good services
於 2024 年 5 月住了 2 晚
Colin Garrity 於 2024年5月23日的回應
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 優異

Vernon

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean
於 2024 年 5 月住了 7 晚
Colin Garrity 於 2024年5月23日的回應
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 優異

Johnna

讚好:整潔度
於 2024 年 5 月住了 1 晚
Colin Garrity 於 2024年5月23日的回應
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 優異

Gabriel

於 2024 年 5 月住了 1 晚
Colin Garrity 於 2024年5月21日的回應
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 優異

Eddie

讚好:整潔度
於 2024 年 5 月住了 1 晚
Colin Garrity 於 2024年5月21日的回應
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 優異

Adriana

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Cleanliness, location , comfortable bed etc
於 2024 年 5 月住了 1 晚
Colin Garrity 於 2024年5月21日的回應
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We are glad to hear you found our property clean, comfortable and the location to be convenient for you!If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 優異

Ned

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great suite with all the amenities for an extended stay.
於 2024 年 5 月住了 1 晚
Colin Garrity 於 2024年5月21日的回應
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.Glad to hear our suite was fitting for you, especially during an extended stay. These are the kind of reviews we strive for! If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 優異

Eddie

讚好:整潔度、職員與服務和住宿狀況
Staff are nice. Location is lose to highway and local downtown. The room is clean.
於 2024 年 5 月住了 3 晚
Colin Garrity 於 2024年5月21日的回應
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 優異

William (Hingham)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s a nice, clean hotel. The suites are perfect. You could live in one. Kitchen, TV room, bedroom, bathroom.
於 2024 年 5 月住了 1 晚

8/10 不錯

Lei

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast is great! Front desk is very friendly.
於 2024 年 5 月住了 2 晚
Colin Garrity 於 2024年5月21日的回應
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. What could we do in the future to raise your stay to 5 out of 5? Any and all feedback will help us better your stay each and every time. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

8/10 不錯

Susan (Rossmoor)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 4 晚
Colin Garrity 於 2024年5月21日的回應
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 優異

guiping

讚好:整潔度、職員與服務和住宿狀況
Very good
於 2024 年 4 月住了 3 晚

10/10 優異

Jose

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice and clean hotel. Food options were good.
於 2024 年 3 月住了 2 晚
Alex 於 2024年5月10日的回應
Thank you so much for your kind review and high rating! We hope to welcome you again in the future!

10/10 優異

Gerardo

讚好:整潔度、職員與服務和住宿狀況
Good place to stay
於 2024 年 5 月住了 2 晚
Alex 於 2024年5月10日的回應
We appreciate your high rating and are happy to meet your expectations at the Hyatt House Boston/Waltham!

10/10 優異

DONNA

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms were clean. Breakfast was very good. Easy parking.
於 2024 年 5 月住了 2 晚
Alex 於 2024年5月10日的回應
We greatly appreciate your feedback and looking forward welcome you back!

4/10 欠佳

Andrew

於 2024 年 5 月住了 2 晚
Alex 於 2024年5月10日的回應
Thank you so much for taking the time to rate your experience here at the Hyatt House Boston/Waltham! I am sad to learn that you did not enjoy your stay. If there is something, we can improve on please do not hesitate to let us know! We hope to welcome you back in the future!

10/10 優異

Raymond (New Egypt)

讚好:整潔度、職員與服務和住宿狀況
I would make this my go to spot in Waltham.
於 2024 年 2 月住了 1 晚
Alex 於 2024年5月10日的回應
Thank you so much for your kind review and high rating! We hope to welcome you again in the future!

10/10 優異

hoick

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was the cleanest hotel I have been. Easy Check-in and Check-out. The staffs were very courteous.
於 2024 年 5 月住了 1 晚
Alex 於 2024年5月8日的回應
I greatly appreciate your kind words and they will be celebrated with the entire team!

8/10 不錯

James

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms & Breakfast. Very difficult to access hotel from I 95 North--need some signs guiding you to avoid a five minute detour around a half dozen office buildings to find the hotel
於 2024 年 5 月住了 1 晚
Cole 於 2024年5月6日的回應
Thank you for the positive review we are so happy that you liked your stay. We are sorry that you had a hard time finding the hotel. We hope that next time you are in the area you choose the Hyatt House Boston/Waltham.

10/10 優異

Luz (Edgewater)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Cole 於 2024年5月6日的回應
Thank you for the positive review we are so happy that you liked your stay. We hope that next time you are in the area you choose the Hyatt House Boston/Waltham.

8/10 不錯

Tynesha

家人同遊, 商務旅客, 多人同遊
讚好:整潔度和職員與服務
my only concern was the cleanliness near the sink area, there was this brown - reddish stain in carpet. enjoyed my stay at the Hyatt house. staff were great!
於 2024 年 4 月住了 2 晚
Cole 於 2024年5月6日的回應
Thank you for the positive review we are so happy that you liked your stay. We are sorry that you experienced the red stain and will thrive to do better in the future. We hope that next time you are in the area you choose the Hyatt House Boston/Waltham.

10/10 優異

Abigail

讚好:整潔度
於 2024 年 5 月住了 1 晚
Cole 於 2024年5月6日的回應
Thank you for the positive review we are so happy that you liked your stay. We hope that next time you are in the area you choose the Hyatt House Boston/Waltham.

10/10 優異

Angela

家人同遊
讚好:設施服務和住宿狀況
Did not know there was a kitchenette. Was a great place.
於 2024 年 4 月住了 1 晚
Cole 於 2024年5月6日的回應
Thank you for the positive review we are so happy that you liked your stay. We hope that next time you are in the area you choose the Hyatt House Boston/Waltham.

10/10 優異

David

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Alex 於 2024年5月2日的回應
Thank you so much for taking the time to rate your experience here at the Hyatt House Boston/Waltham! We hope to welcome you back in the future!

8/10 不錯

Soussan

讚好:整潔度、職員與服務和設施服務
Le matelas trop mou, le bruit de chauffage dans la chambre à coucher, l’odeur de la cuisine partout
於 2024 年 4 月住了 4 晚
Cole 於 2024年4月29日的回應
Merci beaucoup pour la réponse positive. Nous sommes désolés que vous ayez trouvé le lit trop mou. Cependant, nous espérons vous revoir au Hyatt House Boston/Waltham.

10/10 優異

Jovanica

讚好:住宿狀況
於 2024 年 4 月住了 1 晚
Cole 於 2024年4月30日的回應
Thank you so much for the positive feedback. We hope to see you back soon at the Hyatt House Boston/Waltham.

8/10 不錯

Andy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Cole 於 2024年4月29日的回應
Thank you so much for the positive response. We look forward to seeing you again at the Hyatt House Boston/Waltham.

10/10 優異

Beatriz (Brownsville)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The services and the personal in the hotel
於 2024 年 4 月住了 3 晚
Cole 於 2024年4月29日的回應
Thank you so much for the positive response. We look forward to seeing you again at the Hyatt House Boston/Waltham.

10/10 優異

Zohaib

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Arrival and check in process was relatively simple. Free breakfast was convenient. Food choices at the property are limited. The property has 2 EV chargers which is an added bonus. If you are planning to visit the city, the practical option is to use your car to commute. Overall good value!
於 2024 年 4 月住了 4 晚
Cole 於 2024年4月29日的回應
Thank you so much for the positive response. We are glad that you enjoyed the breakfast and EV charging! We look forward to seeing you again at the Hyatt House Boston/Waltham.

10/10 優異

Johnny

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property
於 2024 年 4 月住了 1 晚
Cole 於 2024年4月29日的回應
Thank you so much for the positive response. We look forward to seeing you again at the Hyatt House Boston/Waltham.

8/10 不錯

Richard

於 2024 年 4 月住了 1 晚
Colin Garrity 於 2024年5月21日的回應
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 優異

Frederico

Loved it can't wait to come back
於 2024 年 4 月住了 3 晚
Cole 於 2024年4月25日的回應
Thank you for sending the positive feedback. We are so excited to see you back at the Hyatt House Boston/Waltham and are glad to see you are excited to come back as well.

8/10 不錯

Kevin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Cole 於 2024年4月25日的回應
Thank you for sending the positive feedback. We are so excited to see you back at the Hyatt House Boston/Waltham.

6/10 一般

Matthew

家人同遊, 商務旅客
讚好:整潔度和職員與服務
不滿:住宿狀況
Pretty average for the price. The staff was nice. The biggest issue was the smell in the room; it seemed to be coming from the drains and smelled overwhelmingly of animal scat. We had the leave the window open for hours to air it out. There was the clear sound of rodents in the walls all night long. Also, housekeeping was offered, but didn’t show up until 5:45pm, and were surprised we had returned to the room, so no cleaning was done.
於 2024 年 4 月住了 2 晚
Cole 於 2024年4月25日的回應
Thank you for sending the feedback. We are sorry that you experienced a bad smell in the room as well as housekeeping showing up so late. We will use your comments to try to better the hotel. We hope to see you back at the Hyatt House Boston/Waltham.

10/10 優異

Joy

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good
於 2024 年 4 月住了 1 晚
Alex 於 2024年4月21日的回應
Thank you so much for rating your experience at the Hyatt House Boston/Waltham so highly! We hope to welcome you back in the future!

10/10 優異

Sabrina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in was quick and easy while being greeted by friendly, helpful staff
於 2024 年 4 月住了 1 晚
Alex 於 2024年4月21日的回應
Thank you so much for your high rating! We are really happy to meet your expectations at the Hyatt House Boston/Waltham and looking forward to welcome you back!

10/10 優異

Andrea

於 2024 年 4 月住了 1 晚
Alex 於 2024年5月10日的回應
Thank you so much for rating your experience at the Hyatt House Boston/Waltham so highly! We hope to welcome you back in the future!

10/10 優異

Eric (Hamilton)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Bathroom/shower area very small but manageable.
於 2024 年 4 月住了 1 晚
Alex 於 2024年4月21日的回應
We greatly appreciate your feedback and looking forward welcoming you back!

10/10 優異

Rachel

讚好:整潔度、職員與服務和住宿狀況
Would recommend highly! The beds were super comfy and kitchen was well equipped. Some good restaurants near by. Convenient to the highways
於 2024 年 4 月住了 1 晚
Alex 於 2024年4月21日的回應
We appreciate your high rating and are happy to meet your expectations at the Hyatt House Boston/Waltham! If we can be of any assistance during your future visits, please do not hesitate to contact us!

10/10 優異

Brian J.

家人同遊
讚好:設施服務和住宿狀況
Very friendly staff and very accommodating. Also, they had free coffee available 24/7…yay! Super plus!
於 2024 年 4 月住了 4 晚
Cole 於 2024年4月17日的回應
Thank you so much for the positive feedback. We really hope to see you back at The Hyatt House Boston/Waltham when you are back in town.

10/10 優異

Jen

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great place to stay ! Friendly staff!
於 2024 年 4 月住了 1 晚
Cole 於 2024年4月17日的回應
Thank you so much for the positive feedback. We really hope to see you back at The Hyatt House Boston/Waltham when you are back in town.

10/10 優異

Thomas (Canton)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Cole 於 2024年4月17日的回應
Thank you so much for the positive feedback. We really hope to see you back at The Hyatt House Boston/Waltham when you are back in town.

8/10 不錯

Farah

家人同遊
讚好:整潔度和住宿狀況
Breakfast was great but sometimes coffee and pastries were not available. Help desk didn't ask if we want house keeping done everyday,so the second day room wasn't cleaned.
於 2024 年 3 月住了 3 晚
Cole 於 2024年4月17日的回應
Thank you so much for the positive feedback. We always like to hear how to improve your stays. We hope that we can improve those concerns and have a better environment for your next stay. As well as would like to apologize that your room wasn't cleaned but will thrive to do better in the future. We hope to see you back at the Hyatt House Boston/Waltham.

10/10 優異

Kara (Chicago)

讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 4 晚
Cole 於 2024年4月17日的回應
Thank you so much for the positive feedback. We really hope to see you back at The Hyatt House Boston/Waltham when you are back in town.