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关于波士顿市中心南端万豪长住酒店的点评

3 out of 5
波士顿市中心南端万豪长住酒店
2001 Washington Street, Boston, MA

点评

8.8

超赞

10 分 - 超赞。481 条好评，共有 745 条点评" "
8 分 - 还可以。156 条好评，共有 745 条点评" "
6 分 - 一般。54 条好评，共有 745 条点评" "
4 分 - 很差。31 条好评，共有 745 条点评" "
2 分 - 糟糕。23 条好评，共有 745 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

8.8/10

服务设施

9.4/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Fengyu

满意：清洁度、员工和服务、住宿条件和设施
good
2024 年 4 月入住 3 晚

6/10 一般

Rush an

与家人出行, 团体旅客
不满意：住宿条件和设施
No parking Very noisy and expensive
2024 年 4 月入住 2 晚

10/10 超赞

HSUEH-CHIN

满意：清洁度、员工和服务、住宿条件和设施
Shea 于 2023年09月7日 的回复
Dear Guest, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will stay here again in the near future. Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 超赞

??

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
The room is spacious with a very convenient kitchen.
2023 年 3 月入住 7 晚
Shea 于 2023年06月27日 的回复
Dear Guest, Thank you for taking the time to review us! We are pleased to hear you enjoyed our spacious rooms with our kitchen set up! We hope that you will visit us again in the near future! Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 超赞

Demin

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
much space for living. good bathroom.
Shea 于 2023年06月26日 的回复
Dear Demin, Thank you for taking the time to review us! We are pleased to hear you enjoyed your time with us. We are happy that the living space and bathroom satisfied you! We hope you will choose us again while you are in the area! Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 超赞

??

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
價格很好，提供的早餐很好吃，雖然離市中心有一點距離，但搭SL4和SL5都可以直接到市區，因此即使沒開車交通還能算方便。 周邊的街區晚上就沒甚麼人了，因此滿安靜的。 比較扣分的是我們是四個朋友訂四人房，但旅館預設我們是家庭，只給我們一條棉被、兩張房卡，後來寄行李也只能用最多兩個人的名義寄放，另外冰箱的冷藏溫度也不夠冷，冰汽水一晚也是溫溫的。
2022 年 11 月入住 6 晚
Chantel Hall 于 2023年01月4日 的回复
Thank you for choosing to stay with us!

2/10 糟糕

HSIAOLIN

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 11 晚

8/10 还可以

Rachel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施
The hotel staff were very kind and helpful. The gentleman overseeing breakfast was quite good at his job --- kept checking the amounts of items, cleaning up, and acknowledging guests -- he stood out as an excellent employee. The cleaning staff was excellent as well.
2024 年 4 月入住 2 晚

10/10 超赞

Richard

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was one of the nicest places we have reserved. The room was fresh and clean and spacious. The staff made us feel comfortable at all times. They were always helpful. We loved staying here!!!
2024 年 4 月入住 2 晚
Tommie 于 2024年04月24日 的回复
Thank you

10/10 超赞

Mark

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Had everything we needed. There is a bit of a walk for evening dining.
2024 年 4 月入住 6 晚
Tommie 于 2024年04月24日 的回复
Thank you

8/10 还可以

Veronique

与家人及幼儿出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Les chambres sont spacieuses, le personnel charmant, le petit-déjeuner correct . Un peu loin du centre de Boston mais bien desservi par les transports en communs ( bus au pied de l’hébergement ) Je recommande cet établissement
2024 年 4 月入住 6 晚
Tommie 于 2024年04月24日 的回复
Thank you for your comments and we look forward to your return visit.

10/10 超赞

DANILO

满意：清洁度、员工和服务、服务设施、住宿条件和设施
N/a
2024 年 3 月入住 1 晚
Zabdy 于 2024年03月31日 的回复
We're glad you enjoyed your stay!

4/10 很差

Natasha

与家人出行
满意：住宿条件和设施，清洁度
I had to give only two stars because of the parkimg situation. We arrived around 8:30pm and the on property overnight parking was full. The supposedly free parking on road was also full so i had to park blocks away at night with my young daughter on a road that i was afraid my car would be towed, luckly it was not. This was very inconvenient. Besides that the hotel was fine.
2024 年 3 月入住 1 晚
Zabdy 于 2024年03月31日 的回复
Thank you for taking the time to write to us. We're sincerely sorry about the parking situation. We're trying to accommodate every guest in this aspect. Other than that, we're glad you found everything good.

8/10 还可以

Hugh

满意：清洁度、员工和服务、服务设施、住宿条件和设施
X
2024 年 3 月入住 3 晚
Zabdy 于 2024年04月1日 的回复
Thank you for rating us. We hope to see you again!

10/10 超赞

Khabir

满意：住宿条件和设施，员工和服务
.
2024 年 3 月入住 2 晚
Zabdy 于 2024年04月1日 的回复
Thank you for the rating.We're looking forward to hosting you again!

10/10 超赞

Murphy Edward

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was very nice and the staff was great but I thought the daily parking of $40 a day was too expensive.
2024 年 2 月入住 2 晚
Zabdy 于 2024年04月1日 的回复
Thank you for taking the time to review us. We're glad you enjoyed our environment. I understand the parking situation isn't for everyone, we try our best to accommodate guest that don't want to pay the 40 with off-site street parking.

10/10 超赞

Matthew

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Affordable, clean, helpful staff. Front doors locked at all times seemed like there are safety concerns?
2024 年 2 月入住 3 晚
Zabdy 于 2024年04月1日 的回复
Thank you for taking time to review us. Thank you, we're glad you enjoyed your stay with us. Front doors are locked at all times because we're open 24/7. We don't do public bathroom so our doors being locked prevents random people from taking the experience out of our guest's hands.

8/10 还可以

Pasquale

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Emplacement tranquille et sécuritaire
2024 年 2 月入住 1 晚
Zabdy 于 2024年04月1日 的回复
Thank you for taking the time to review us. We're glad you had a great time staying with us.

10/10 超赞

Jamil

2024 年 2 月入住 2 晚
Zabdy 于 2024年03月31日 的回复
Thank you so much for the rating.We are glad you enjoyed your stay!

10/10 超赞

Dani

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay!
Very nice hotel. Quiet and clean. The staff was extremely friendly and professional. Close to many restaurants. Will definitely return.
2024 年 2 月入住 1 晚
Zabdy 于 2024年04月1日 的回复
Thank you for taking time to review us, Dani. We're glad you had an awesome time with us. We will be waiting for your return!! :)

10/10 超赞

Josh

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Really nice room with bar seating in kitchenette, good desk area, large bathroom and sitting area. Very clean, good breakfast, nice staff & a small bar downstairs.
2024 年 2 月入住 4 晚
Zabdy 于 2024年04月1日 的回复
Thank you for taking the time to review us, Josh. We're glad you enjoyed your stay with us.

8/10 还可以

ali

与家人出行
满意：员工和服务
不满意：清洁度
Area are not safe to many homeless peoples and drogues
2024 年 1 月入住 21 晚
Tommie 于 2024年04月4日 的回复
Thank you for sharing your comments, we do our best to make sure that our guest are safe as well as provide the best places to see the city of Boston. Thank you again and have a great day,

10/10 超赞

eleni

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
Zabdy 于 2024年04月1日 的回复
Thank you for taking the time to rate us.

8/10 还可以

Lucy

满意：清洁度、员工和服务、住宿条件和设施
Loved the stay
2023 年 12 月入住 1 晚
Meaghan M 于 2024年02月8日 的回复
Thanks Lucy! So glad to hear you loved the stay. Please keep us in mind next time you are in town!

10/10 超赞

Jocelyn，Edison

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel. Nice and clean.
2024 年 1 月入住 1 晚
Meaghan M 于 2024年02月8日 的回复
Thanks Jocelyn! We're so happy you took the time to leave us a great review. We hope to see you back here soon.

10/10 超赞

Katherine

满意：清洁度、员工和服务、住宿条件和设施
Easy to get to and loved the kitchen area. Cooked in during bad weather awesome
2024 年 1 月入住 2 晚
Meaghan M 于 2024年02月8日 的回复
Thanks Katherine! Glad to hear you loved the kitchen area and found some comfort in bad weather. Hope to see you back here soon.

8/10 还可以

Elizabeth

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel checked all the boxes except for breakfast. I am a breakfast person and look forward to eating breakfast every morning but the breakfast offered was so limited, repetitive and stale. I was beginning to wonder it some of it was just reheated. Even the fruits had seen better days. I was almost torture having the same things every morning. Unfortunately my stay was 8 nights and it was already paid for. It is a new looking and fresh hotel and the staff seems very nice but they need to fix the breakfast.
2024 年 1 月入住 8 晚

10/10 超赞

Joi，Roxbury

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Meaghan M 于 2024年02月8日 的回复
Hi Joi! Thanks so much for the review. We are so glad you took the time to leave us some feedback. We hope to see you next time you are in town.

10/10 超赞

Wilmer

满意：服务设施
2024 年 1 月入住 4 晚
Meaghan M 于 2024年02月8日 的回复
Thank you for your feedback! I appreciate you taking the time.

8/10 还可以

James

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Clean and comfortable room
2024 年 1 月入住 3 晚
Shea 于 2024年01月13日 的回复
Dear James, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 超赞

Caitlin Bothwell

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 4 晚
Shea 于 2024年01月13日 的回复
Dear Caitlin, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay and we hope to see you stay here again in the near future! Sincerely, Residence Inn by Marriott Boston Downtown/ South End

8/10 还可以

Galit

2023 年 12 月入住 1 晚
Shea 于 2024年01月5日 的回复
Dear Galit, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 超赞

Miguel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front desk people are very friendly and helpful
2023 年 12 月入住 1 晚
Shea 于 2024年01月5日 的回复
Dear Miguel, Thank you for taking the time to review us! We are so glad to hear you enjoyed your stay with us and our staff was friendly and helpful! We hope that you will stay here again in the near future! Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 6 晚
Shea 于 2024年01月5日 的回复
Dear Guest, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you stay here again in the near future. Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 超赞

Patti，Longwood

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Rooms are large with great amenities
2023 年 12 月入住 1 晚
Meaghan M 于 2023年12月5日 的回复
HI Patti! Thanks so much for the great review we are so glad you found the room to be comfortable. We hope to see you again next time you are in town.

2/10 糟糕

Migdoel

2023 年 11 月入住 5 晚
Meaghan M 于 2023年12月5日 的回复
Hi Migdoel, We are sorry to hear that you did not have a great stay. Please let us know what we could have done to do better next time! We do appreciate your business and your feedback.

10/10 超赞

YEONJIN

2023 年 11 月入住 8 晚
Shea 于 2024年01月5日 的回复
Dear Yeonjin, Thank you for taking the time to review us! We are pleased to hear we could satisfy you throughout your stay and we look forward to seeing you again in the near future! Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 超赞

Angela

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The inside is NICE!!! The parking is NOT!!!
I enjoyed my stay at this Hotel. Upon arrival, Zabdy was efficient, engaging and super lovely! She checked on me later on, and I liked that...There was a Security Officer Lady at the door as well, ensuring I felt safe. I really appreciated that too. My suite was clean, fresh and well-appointed. The street parking shuffle was ridiculous (I received a ticket), but I hope to have it dismissed. Note: Be prepared to pay for parking just about everywhere! Also, the breakfast buffet needs more traditional meat. (I am meat centric). However, the team-members for the dining experience were attentive and helpful. Other than those things, I would stay there again for sure!
2023 年 11 月入住 6 晚
Meaghan M 于 2023年12月5日 的回复
Hi Angela! Thanks so much for the great review. We are so sorry you had a hard time with parking. We hope to see you again next time you are in town!

10/10 超赞

Rachel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 4 晚
Shea 于 2024年01月5日 的回复
Dear Rachel, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will visit us again in the near future. Sincerely, Residence Inn by Marriott Boston Downtown/ South End

8/10 还可以

sang

满意：住宿条件和设施，员工和服务
2023 年 11 月入住 4 晚
Meaghan M 于 2023年12月5日 的回复
Hi Sang! Thanks for the review. We appreciate your business and your feedback. We hope to see you again next time you are in town.

10/10 超赞

Rachel

2023 年 11 月入住 3 晚
Shea 于 2024年01月5日 的回复
Dear Rachel, Thank you for taking the time to review us! We are pleased to hear you enjoyed your time here with us! We look forward to seeing you again in the near future. Sincerely, Residence Inn by Marriott Boston Downtown/ South End

10/10 超赞

sang

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 6 晚
Meaghan M 于 2023年12月5日 的回复
Sang, thank you so much for the great review. We hope to see you again next time you are in town!

10/10 超赞

Sara

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Spent a week here. Great room, very comfy bed and loved the shower. Made use of the laundry facilities so I had plenty space in the cases for shopping. Breakfast and gym great too.
2023 年 11 月入住 7 晚
Meaghan M 于 2023年12月5日 的回复
Hi Sara! Thank you so much for the great review. We are so glad to hear you enjoyed your bed, shower, and laundry facilities. We hope to see you again next time you are in town!

10/10 超赞

Barbara

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Just right for us
The location was good for a conference at the Boston Convention Center. Easy bus right outside to South Station and then we walked. Dinner and breakfast options close by. Best oatmeal I've ever had at a buffet breakfast. Staff was friendly and helpful. We cooked at "home" the first night which was convenient.
2023 年 11 月入住 3 晚
Meaghan M 于 2023年12月5日 的回复
HI Barbara! Thank you so much for taking the time to share your feedback. We are so glad to hear you found the location to be convenient., we hope to see you again next time you are in town!

10/10 超赞

Rodrigo

2023 年 11 月入住 7 晚
Meaghan M 于 2023年12月5日 的回复
Hi Rodrigo! Thanks so much for the 10/10. We hope to see you again next time you are in town!

10/10 超赞

Gina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Meaghan M 于 2023年12月5日 的回复
Hi Gina! Thanks for the 10/10. We're so glad you enjoyed your stay. We appreciate your business, your feedback, and hope to see you the next time you are in town.

10/10 超赞

Francesco

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
All ok Not a nice neighborhood, though.
2023 年 11 月入住 6 晚
Meaghan M 于 2023年12月5日 的回复
Hi Francesco! Thanks so much for the 5/5. We hope to see you again the next time you are in town!

10/10 超赞

ANNA

2023 年 11 月入住 2 晚
Meaghan M 于 2023年12月5日 的回复
Thank you so much for the great review. We are so glad you enjoyed it! We appreciate your business and your feedback.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent stay
The room was very clean and comfortable.
2023 年 11 月入住 1 晚
Meaghan M 于 2023年12月5日 的回复
Thank you so much for the great review of Residence Inn Downtown, South End. It is so great to hear you found the room to be clean and comfortable. We hope to see you again next time you are in town!