2/10 Terrible
Heather Y.
6 Nov 2025
Disliked: Cleanliness, check-in, communication, listing accuracy
To begin with, you will be renting from a company that isn't in the same time zone as the property, so while it may be 9:30AM to you, it is "after hours" to where ever you call. We arrived at night, (after driving 7 1/2 hours), during the rain and when we drove to the parking pad someone was in our spot for our unit. As we were the only ones staying in that unit, we didn't know who it was. We had to contact the company and wait for them to call us back to tell us what to do. The person never called back so I called again and was told again to wait as it was being checked on.While we were waiting we made our way to the door to our unit in the dark as there was no lighting to light the path. Once entering the unit, the light switch inside the door didn't work so I had to fumble in the dark to find a light to turn on. There was also no light on the porch to turn on so that we could see what we were doing. Upon calling a third time, we were text messaged and told we could park in any of the spots in front of the garages. We looked in the freezer, no ice cube trays, no way to get ice, yet there is an ice bucket on the side pantry next to the kitchen. The oven is sitting on a slant which doesn't seem safe to use.Entering the bedroom there is an AC unit just sitting on the floor that should have been properly stored for the winter when uninstalled in Sept. and not unplugged sitting on the floor. The bathroom door doesn't open all the way as there is
Heather Y.
Stayed 3 nights in Oct 2025