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布拉加梅里亞酒店及 SPA的評價

5 out of 5
布拉加梅里亞酒店及 SPA
Av. General Carrilho da Silva Pinto, 8, Tenoes, Braga

評價

8.8

優異

10 分評分，優異；374 則評價中有 198 則" "
8 分評分，不錯；374 則評價中有 132 則" "
6 分評分，一般；374 則評價中有 33 則" "
4 分評分，欠佳；374 則評價中有 6 則" "
2 分評分，很差；374 則評價中有 5 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The best hotel in Braga
The best hotel in Braga

10/10 優異

SENG CHON

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Zulma (Winter Springs)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
A little ways from city center
於 2024 年 5 月住了 1 晚

8/10 不錯

Susan (Altamonte Springs)

伴侶同遊
讚好：整潔度、職員與服務和設施服務
3 lights not working, but manager came to change bulbs.
於 2024 年 4 月住了 1 晚
Guest Experience Manager 於 2024年4月20日的回應
Dear guest, Thank you for sharing your experience.We hope to welcome you again soon. Best regards Cristina Magalhães Guest Experience Manager

8/10 不錯

Jose

讚好：整潔度、職員與服務、設施服務和住宿狀況
We have family in Braga and make it a point to stay at Melia when visiting. This is our first time back since COVID. It was just as we left it which is good and bad. It is starting to show its age and may be in need of a refresh. The mattresses are terribly hard. While the dinner and breakfast buffets are well priced, we remember the food tasting better.
Guest Experience Manager 於 2024年4月20日的回應
Dear guest, Thank you for your opinion about your last stay. Still we are sorry that your experience didnt fully meet your expectations. Your comments are very important to us because it allows to improve the quality of our services. We look forward to welcoming you back soon. Best regards Cristina Magalhães Guest Experience Manager

10/10 優異

jennifer

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Modern and lovely
於 2024 年 4 月住了 3 晚
Guest Experience Manager 於 2024年4月26日的回應
Dear guest,Thank you for sharing your excellent review. We hope to welcome you again very soon at the Meliá Braga Hotel & Spa. Best regardsCristina Magalhães Guest Experience Manager

10/10 優異

andrea (Toronto)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Guest Experience Manager 於 2024年2月1日的回應
Estimada cliente,Muito obrigada pela partilha da sua excelente avaliação.Esperamos voltar a recebê-la no Meliá Braga Hotel & Spa. Atentamente Cristina Magalhães Guest Experience Manager

10/10 優異

rahize

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Todo o staff incluindo a equipa da cozinha liderada pelo Chef Vinagre foram muito atenciosos!
於 2023 年 12 月住了 2 晚
Guest Experience Manager 於 2023年12月30日的回應
Estimado hóspede,Toda a equipa agradece o seu excelente comentário. Esperamos voltar a recebê-lo muito em breve.AtentamenteCristina MagalhãesGuest Experience Manager

10/10 優異

Christel

於 2023 年 12 月住了 3 晚
Guest Experience Manager 於 2023年12月19日的回應
Estimada hóspede,Agradecemos a partilha da sua excelente avaliação.Esperamos voltar a recebê-la em breve no Meliá Braga Hotel & Spa.AtentamenteGuest Experience Manager

10/10 優異

Elsa

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
Guest Experience Manager 於 2023年12月19日的回應
Estimada hóspede,Agradecemos a partilha da sua excelente avaliação.Esperamos voltar a recebê-la em breve no Meliá Braga Hotel & Spa.AtentamenteGuest Experience Manager

10/10 優異

Sandra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Très bon hôtel, chambre très propre, spacieuse, cosy. Il y avait un grand choix sur le buffet du petit-déjeuner. Nous gardons un magnifique souvenir de cet établissement et c'est sûr que nous y retournerons à notre prochain voyage à Braga.
於 2023 年 11 月住了 4 晚
Guest Experience Manager 於 2023年11月30日的回應
Chère madame,Merci davoir partagé votre sympathique commentaire suite à votre séjour au Meliá Braga Hotel & Spa. Cest avec grand plaisir que nous constatons que vous avez bien profité de votre séjour et que vous avez lintention de revenir lors dun prochain voyage à Braga.CordialementCristina MagalhãesGuest Experience Manager

10/10 優異

David

於 2023 年 11 月住了 4 晚
Guest Experience Manager 於 2023年11月30日的回應
Estimado hóspede, Obrigada pela sua excelente classificação.Esperamos voltar a recebê-lo muito em breve.AtentamenteCristina MagalhãesGuest Experience Manager

4/10 欠佳

Allandah

不滿：職員與服務和住宿狀況
Limited entertainment in room - the tv had no way of connecting to streaming apps and we couldn’t connect own entertainment devices in it. One of the robes in our room was dirty when we arrived. The cleaning lady came to our room and asked if we wanted cleaning, we said no and she just used the key card to enter the room anyway. The food selection at breakfast was very limited also.
於 2023 年 10 月住了 2 晚
Guest Experience Manager 於 2023年11月18日的回應
Dear guest, Thank you very much for taking the time to share your experience with us.We're sorry that not everything met your expectations during your stay.We hope to welcome you again for a more enjoyable stay.Best wishes,

10/10 優異

Norlise

讚好：職員與服務和設施服務
Dans l'ensemble c'était correcte..
於 2023 年 10 月住了 4 晚
Guest Experience Manager 於 2023年10月29日的回應
Chère client,Merci davoir partagé votre sympathique commentaire ainsi quune excellente évaluation.Au plaisir de vous accueillir à nouveau très prochainement.Bien à vous

8/10 不錯

Simon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Alles super
於 2023 年 9 月住了 6 晚
Guest Experience 於 2023年10月14日的回應
Cher Monsieur,Merci d'avoir partagé votre commentaire.Au plaisir de vous recevoir à nouveau.Cordialement,Melia Braga Hotel & Spa

10/10 優異

Valérie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Très bon hôtel détente
Hôtel tout confort - moderne - spa et activités au top Très bon restaurant et petit-déjeuner Un peu loin de la ville mais ce qui a le plus d’intérêt est Dom Jesus et les sanctuaires autour et ils sont hors Braga. Pour l’hôtel tout était parfait
Piscine extérieure avec bar
Hôtel
Vu de la chambre
Spa complet
於 2023 年 9 月住了 1 晚
Guest Experience Manager 於 2023年10月29日的回應
Chère client, Merci davoir partagé votre sympathique commentaire ainsi quune excellente évaluation.Au plaisir de vous accueillir à nouveau très prochainement.Bien à vous

8/10 不錯

Felipe

於 2023 年 9 月住了 2 晚
Guest Experience Manager 於 2023年9月22日的回應
Estimado cliente, Agradecemos a partilha da sua avaliação.Esperamos voltar a recebê-lo no Meliá Braga Hotel & Spa. Atentamente Guest Experience Manager

10/10 優異

adan

於 2023 年 9 月住了 2 晚
Guest Experience Manager 於 2023年9月22日的回應
Dear guest, Thank you very much for sharing your excellent evaluation. We hope to welcome you again soon.Best regards Guest Experience Manager

10/10 優異

Ivone

於 2023 年 8 月住了 1 晚
Guest Experience Manager 於 2023年9月22日的回應
Estimada cliente, Agradecemos a partilha da sua excelente avaliação.Esperamos voltar a recebê-la em breve no Meliá Braga Hotel & Spa. Atentamente Guest Experience Manager

10/10 優異

Gilberto

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Guest Experience Manager 於 2023年9月22日的回應
Estimado cliente, Agradecemos a partilha da sua excelente avaliação.Esperamos voltar a recebê-lo em breve no Meliá Braga Hotel & Spa. Atentamente Guest Experience Manager

8/10 不錯

andrea (Toronto)

家人同遊
讚好：職員與服務
We love the convenience of this property. Needs maintenance (bathtub spout fell off, shower door wouldn’t go on track air conditioning was not working properly) and deep cleaning. Otherwise, pool, buffet and experience is good.
於 2023 年 8 月住了 2 晚
Guest Experience Manager 於 2023年9月21日的回應
Dear guest, Thank you for sharing your evaluation. We hope to welcome you again to exceed your expectations. Best regards Guest Experience Manager

10/10 優異

willem

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Together with my wife, I stayed a week in this hotel. It was a pleasure for us, the staff was amazing, the room was cleaned every day, at breakfast you had plenty to choose from, and the food at the restaurant was perfect. The only thing I consider negative is the price of 25 euros per day for a dog or a cat.
於 2023 年 8 月住了 7 晚
Guest Experience Manager 於 2023年9月21日的回應
Dear guest, Thank you very much for sharing your opinion. We hope to welcome you again soon.Best regards Guest Experience Manager

8/10 不錯

riccardo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
On a main road it is not easy to reach without doing a long tour, modern, efficient, nice incoming, clean
於 2023 年 7 月住了 1 晚
Guest Experience Manager 於 2023年9月21日的回應
Dear guest, Thank you for sharing your opinion. We hope to welcome you again.Best regards Guest Experience Manager

8/10 不錯

Elena

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is very nice. Good pool and great breakfast!
於 2023 年 7 月住了 2 晚
Guest Experience Manager 於 2023年7月31日的回應
Dear guest, Thank you for your review about your last stay. We look forward to welcoming you. Best regards

10/10 優異

Telma

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Dining was limited but very good in the Hotel, very neat and clean. Would stay here again
於 2023 年 7 月住了 2 晚
Guest Experience Manager 於 2023年7月31日的回應
Dear guest, Thank you for your review about your last stay. We look forward to welcoming you. Best regards,

10/10 優異

Jonathan (Pittsboro)

讚好：整潔度
於 2023 年 6 月住了 4 晚
Guest Experience Manager 於 2023年6月30日的回應
Dear client, We are gratefull for your review about your last saty at Meliã Braga Hotel & Spa. Hope see you soon. Best regards,

10/10 優異

CARLOS

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 2 晚
Guest Experience Manager 於 2023年6月30日的回應
Estimado Hóspede, Gratos pela sua classificação da sua recente estada no Meliã Braga Hotel & spa. Atentamente,

10/10 優異

Olumide

讚好：整潔度、職員與服務和住宿狀況
Nice spacious rooms
於 2023 年 5 月住了 4 晚
Guest Experience Manager 於 2023年6月17日的回應
Dear guest,Thank you for sharing your nice comment.We hope to welcome you back very soon.Best regardsCristina MagalhãesGuest Experience Manager

6/10 一般

José

讚好：住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Guest Experience Manager 於 2023年6月17日的回應
Estimado hóspede,Agradecemos a partilha da sua avaliação.Esperamos voltar a recebê-lo para uma experiência ao nível das suas expetativas.AtentamenteCristina MagalhãesGuest Experience Manager

8/10 不錯

albertus

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
large hotel, good breakfast
於 2023 年 5 月住了 1 晚
Guest Experience Manager 於 2023年6月17日的回應
Dear guest,Thank you so much for sharing your nice comment.We hope to welcome you back soon.Best regardsCristina MagalhãesGuest Experience Manager

10/10 優異

Taline

讚好：整潔度、職員與服務和住宿狀況
Perfect location and service
於 2023 年 5 月住了 1 晚
Marina Magalhães - On behalf of the guest manager. 於 2023年5月8日的回應
Dear guest, We are grateful for your review about your last stay. We look forward to welcoming you again in other opportunity.Best regards,

10/10 優異

Fortune

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Staff were very polite and helpful
於 2023 年 4 月住了 4 晚
Marina Magalhães - On behalf of the guest manager. 於 2023年5月8日的回應
Dear guest, We are grateful for your review about your last stay. We look forward to welcoming you again in other opportunity.Best regards,

6/10 一般

Marco

伴侶同遊
讚好：整潔度和住宿狀況
不滿：設施服務
I choose this place to relax in the hotel after working. They sell that they have a very fast internet connection. My work for two days were a disaster. I couldn’t even have a meeting without using my 4g phone connection. Their internet was a disgrace. I bought the full package for the meals. For a place like Braga where you can eat the best Portuguese food everywhere this hotel was very very weak, with a limit of 2 dishes and all very basic. The buffet was good in the first day, but in the dinner when things are finish they don’t bring more. I arrived once at 21h00 and basically they didn’t have more to replace the things. By the way. The 2nd day were the remains of the day before. as it wasn't to my liking at all I ended up not showing up for the last lunch I had already paid for. Even at the last breakfast, the orange juice that many people want to drink had an absolutely strange taste and when I asked to change it they brought a new one that was exactly the same. All very strange for a 5 star hotel... Finally. The Spa part of the hotel, since there weren't many people turned out to be the best part.

10/10 優異

Fernando

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ótima estadia
Tivemos uma excelente estadia, quarto limpo e confortável e um café da manhã com muitas opções. Adoramos
於 2023 年 2 月住了 3 晚
Guest Experience Manager 於 2023年3月7日的回應
Estimado hóspede, Agradecemos imenso o seu excelente comentário na sequência da sua estadia no Meliá Braga Hotel & Spa. Esperamos voltar a recebê-lo muito em breve.AtentamenteGuest Experience Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Très bon hôtel et personnel très accueillant
Hôtel agréable où l’on s’y sent bien, au calme. Le personnel est vraiment adorable. La situation géographique est très pratique. Jolies piscines et belle salle de sport. Les suites sont superbes avec même des équipements pour faire du sport (dommage que le prix ait augmenté). Le seul bémol est qu’il y a aucun produit bio ni pour le petit déjeuner ni pour la douche, malgré que ce soit un hôtel 5 étoiles.
於 2023 年 2 月住了 1 晚
Guest Experience Manager 於 2023年3月2日的回應
Cher(e) client(e), Merci davoir partagé votre sympathique commentaire suite à votre séjour au Meliá Braga Hotel & Spa. Nous avons également pris bonne note de vos remarques en ce qui concerne les produits bio.Au plaisir de vous recevoir à nouveau très prochainement.CordialementGuest Experience Manager

8/10 不錯

Matteo

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
.
於 2023 年 2 月住了 4 晚
Guest Experience Manager 於 2023年2月8日的回應
Dear guest,Thank you for sharing your nice evaluation about your stay at Meliá Braga Hotel & Spa.We look forward to welcoming you again.Best regardsCristina MagalhãesGuest Experience Manager

10/10 優異

cláudio

於 2023 年 1 月住了 1 晚
Guest Experience Manager 於 2023年1月26日的回應
Estimado cliente,Agradecemos a partilha da sua excelente avaliação.Esperamos voltar a recebê-lo em breve no Meliá Braga Hotel & Spa.AtentamenteGEX

8/10 不錯

Isabel

讚好：整潔度、職員與服務和住宿狀況
於 2022 年 12 月住了 2 晚
Guest Experience Manager 於 2022年12月28日的回應
Estimada cliente,Agradecemos a sua classificação.Esperamos voltar a recebê-la no Meliá Braga Hotel & Spa.AtentamenteGuest Experience Manager

8/10 不錯

Cleber

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Conforto e custo benefício
於 2022 年 11 月住了 3 晚
Guest Experience Manager 於 2022年12月1日的回應
Estimado cliente,Agradecemos a partilha do seu excelente comentário. Ficamos muito satisfeitos por destacar o conforto e a relação custo-benefício.Esperamos voltar a recebê-lo no Meliá Braga Hotel & Spa.AtentamenteGuest Experience Manager

6/10 一般

Geoffrey

於 2022 年 10 月住了 1 晚
Guest Experience Manager 於 2022年10月30日的回應
Dear Geoffrey, We appreciate your rating of your recent stay at the Meliã Braga Hotel & Spa. We hope to see you soon.Best regards, Marina Magalhães - in representation of the guest manager

10/10 優異

João

於 2022 年 10 月住了 3 晚
Guest Experience Manager 於 2022年10月30日的回應
Estimado João, Gratos pela sua classificação. Esperamos revê-lo em breve! Atentamente, Marina Magalhães - em representação da guest manager

10/10 優異

John

於 2022 年 9 月住了 2 晚

8/10 不錯

José Jorge

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚
Guest Experience Manager 於 2022年9月16日的回應
Estimado Sr. José Jorge,Agradecemos a partilha da sua avaliação.Esperamos voltar a recebê-lo no Meliá Braga Hotel & Spa.AtentamenteGuest Experience Manager

10/10 優異

Charanjit

伴侶同遊
讚好：職員與服務和住宿狀況
Lovely place. Very helpful friendly staff. Food was great with a good variety. View outside of the pool and garden was superb. Bedroom was nice and beds co.fortable and large. Room had good air conditioning.
於 2022 年 8 月住了 3 晚
Guest Experience Manager 於 2022年9月8日的回應
Dear guest, Thank you very much for sharing your nice opinion because the feedback of our customers is very important to us.We hope to welcome you again very soon.Best regards Guest Experience Manager

10/10 優異

Alexander

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Melia was beautiful, stunning hotel. Stayed their for my brothers wedding party. The rooms are gorgeous and spacious. Food was also amazing. Melia is our go to going forward when staying in Portugal.
於 2022 年 8 月住了 1 晚
Guest Experience Manager 於 2022年9月2日的回應
Dear guest,Thank you so much for your nice review.We are delighted to know that your experience at Melia Braga Hotel & Spa was great. We work everyday to give our guests the best service and to make them feel at home.We look forward to welcoming you back very soon.Best regardsCristina MagalhãesGuest Experience Manager

2/10 很差

Juliana

於 2022 年 8 月住了 1 晚
Guest Experience Manager 於 2022年8月19日的回應
Estimada cliente,Agradecemos a partilha da sua opinião.Lamentamos que a sua estadia não tenha ido de encontro às suas expectativas.Esperamos voltar a recebê-la para uma experiência mais positiva.AtentamenteGuest Experience Manager

10/10 優異

Dany

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing Hotel
Excelente !!! Os funcionários da recepção são excelentes !!!!
於 2022 年 8 月住了 2 晚
Guest Experience Manager 於 2022年8月11日的回應
Estimado cliente, Foi com imenso gosto que recebemos o seu excelente comentário sobre os funcionários da receção durante a estadia no Meliá Braga Hotel & Spa. Esperamos recebê-lo de novo muito em breve. Atentamente Cristina Magalhães Guest Exprience Manager

6/10 一般

JAVIER

於 2022 年 7 月住了 1 晚
Guest Experience Manager 於 2022年8月2日的回應
Estimado huésped, Gracias por su evaluación. Esperamos recibirlo de nuevo pronto. Saludos cordiales Guest Experience Manager

8/10 不錯

Lajos (North Andover)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent except for the quality of their internet, which was extremely slow and useless from time to time, including TV .
於 2022 年 6 月住了 4 晚
Guest Experience Manager 於 2022年7月14日的回應
Dear guest, Thank you for sharing your opinion because the feedback from our customers are very important to us. We hope to welcome you again to exceed your expectations. Best regards Cristina Magalhães Guest Experience Manager