Brandon hotels from HK$549

"Where do I start! Basically, I stay in hotels quite a bit, and this is my first ever negative experience since using hotel.com. The receptionist came across as unfriendly. While walking to my room, the hallway smelled like someone had been smoking in their room, and the smell lingered around the corridor. The carpets were dirty, with bits of small rubbish on the floor. Upon entering the room, I found the floor still dirty with small debris around. I went into the bathroom, which was very grimy; hopefully, you can see my pictures. I checked around the room, and there was dust and dirt everywhere; hopefully, the pictures will show you the dirt. I certainly didn't have my evening meal here; I was completely put off. For breakfast, all I wanted was scrambled eggs on toast, but I was told we only do fried eggs. The glass I picked up nearly cut my tongue as it was badly chipped. The shower was awful, with no power, and it just dripped out; for me, it was terrible. I will 100% never stay here again. When leaving in the morning, I wasn't even asked, "How was your stay?" I simply gave him my room card and walked out; I didn't say anything, nor did the receptionist. The only positive was the empty free car park at the hotel; I wonder why it was empty!"

"A nice modern hotel which is well located"

"The hotel is ideal situated for the town centre & High St & having its private parking is a real bonus."

"A great old hotel / pub with links to the TV show Dad's Army. The old part is atmosphric while the new part is comfy and modern. Great location in centre of town overlooking the river."

"Run away from the "KIng William" room 109 and Expedia. The shower controls were not working. The on/off control was not working so as you turned it, it went from off to trickle to off and anywhere in between. The hot cold went from cold to maybe warm, to off to trickle. What the heck. The second night I was allowed to go to room 106 so that I could take a better shower... newer controls but no hot water at all. On to room 105 with a working shower. If we had booked the place ourselves, we could have had a refund and left. We felt like we had no option to leave because there was no one to talk to at Expedia. the walls in 109 were also paper thin. We could hear the people next door as if they were in the room with us even though they were using a conversational volume. We even knew when they blew their nose. The second morning we left without even eating our "free" breakfast ~ that's how badly I wanted to get the heck out of there. I do have to say, though, the staff did what they could and were very friendly. I will never book thru Expedia again."

"Excellent check in with staff quick and easy. Very nice and clean pod with parking next to it . Only issue is would be nice to.have basic essentials e.g Tea Coffee bedding for sofa bed and handsoap apart from that would highly recommend. "

"Slow service Housekeeping took priority over breakfast orders"

"Beautiful place and super helpful front desk staff. Charles was very helpful "

"Always a first class experience!"