Lobby sitting area

Reviews of Grand View Inn and Suites

2.5 out of 5
Grand View Inn and Suites
280 Tanger Blvd, Branson, MO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 1003 reviews" "
Rating 8 - Good. 334 out of 1003 reviews" "
Rating 6 - Okay. 61 out of 1003 reviews" "
Rating 4 - Poor. 20 out of 1003 reviews" "
Rating 2 - Terrible. 15 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in May 2024
Response from Manager on 24 May 2024
Hello Lisa,We are pleased to hear that you had an overall satisfactory experience during your stay with us. Your feedback is valuable to us, and we hope to welcome you back in the future for an even more enjoyable visit. Thank you for choosing to stay with us.

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 24 May 2024
Hello Jayden,We are thrilled to hear that you enjoyed your stay with us! If you have any additional feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another wonderful experience!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Branson Didn’t have a problem with anything
Stayed 7 nights in May 2024
Response from Manager on 21 May 2024
Hello James,We are thrilled that your stay was seamless and that our proximity to Branson met your expectations. Thank you for sharing your positive experience with us!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good full free breakfast, super clean rooms and friendly staff. Have stayed here multiple times.
Stayed 4 nights in May 2024
Response from Manager on 21 May 2024
Hello Jennifer,We are delighted to hear that you enjoyed our complimentary breakfast, clean rooms, and friendly staff during your stays with us. We appreciate your loyalty and look forward to welcoming you back again in the future.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on 22 May 2024
Hello Mary,We're thrilled to hear that you had an excellent stay with us! If you have any further comments or suggestions, please feel free to share them with us directly. We hope to welcome you back soon for another amazing experience!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and very helpful.
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Rachel,We are delighted to hear that you found our staff to be welcoming and helpful during your stay. Your kind words are greatly appreciated and we hope to welcome you back in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Jennifer,Dear guest, we are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon!

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view for the Hotel!
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Angel,We're delighted to hear you enjoyed the view during your stay! If you have any other feedback or would like to share more about your experience, please feel free to reach out to our management team. We value your input and hope to welcome you back in the future.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 10 May 2024
Hello Mark,We're delighted you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us. We look forward to welcoming you back soon!

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Good price
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Wayne,We are pleased to hear you found our rates to be affordable. Your feedback is appreciated as we continuously strive to offer great value to our guests.

10/10 Excellent

Larry

Travelled with group
Liked: Amenities
Perfectly situated close to attractions, clean spacious room and delicious breakfast.
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Larry,We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and tasty breakfast offerings during your stay! We strive to provide a top-notch experience for all our guests. If you have any further feedback, please don't hesitate to reach out.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Russell,We are glad to hear that you had an excellent stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Only place I’ll stay in Branson.
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello William,We appreciate your loyalty to our hotel and are delighted to hear that you had a wonderful stay in Branson. Thank you for choosing to stay with us, and we hope to welcome you back again in the future for another enjoyable visit.

6/10 Okay

LeAnn

Travelled with partner
Disliked: Amenities
Towels were old and scratchy. Breakfast was less than impressive. Bed was hard but the room was clean.
Stayed 2 nights in Apr 2024
Response from Manager on 25 Apr 2024
Hello LeAnn, We appreciate your feedback and will share your comments with our team for further improvements. Our goal is to ensure all guests have a comfortable stay. Thank you for highlighting the cleanliness of your room.

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We mistakingly booked here and were pleasantly surprised by what we experienced. It will definitely be in the running for the place we stay for future trips to Branson.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Larry,We appreciate you giving our hotel a chance and are thrilled to hear you had a pleasant stay. We look forward to the possibility of welcoming you back on your future trips to Branson. Your continued support means a lot to us!

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Cozy rooms.
Stayed 2 nights in Apr 2024
Response from Manager on 23 Apr 2024
Hello Rose,We are delighted to hear that you found our staff friendly and enjoyed our cozy rooms during your stay. Your feedback is valuable to us for future improvements to our services. Thank you for sharing your experience with us.

10/10 Excellent

Lynda

Stayed 1 night in Apr 2024
Response from Manager on 11 May 2024
Hello Lynda,We are delighted to hear you had a wonderful stay with us! We look forward to welcoming you back in the future.

8/10 Good

Jaclyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel because we read it was family friendly and we were traveling with an 8 month old. The place was good - I didn’t love it or hate it. The staff were nice. The breakfast and parking were great perks. The room was fine. Everything seemed clean. The AC unit was a bit loud and annoying. We also always woke up stuffy or sneezing. I didn’t like the bathroom set up- the toilet and shower were separate from the sink and mirror. Fitness center was a bit lacking. For the price, I'd consider staying there again.
Stayed 3 nights in Apr 2024
Response from Manager on 16 Apr 2024
Hello Jaclyn,We appreciate your detailed feedback and are glad to hear you found our staff nice and enjoyed the breakfast and parking perks. We take all guest comments seriously and will share your feedback with the relevant teams for future improvements. Your willingness to consider staying with us again is highly valued. Thank you for choosing our hotel for your stay.

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Ulises,We are thrilled to hear that you had a great experience at our hotel! Your positive feedback means a lot to us and we hope to welcome you back again soon.

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t hesitate rebooking! Comfortable and quiet stay.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Caroline,We are delighted to hear that you found your stay comfortable and enjoyable. We appreciate your kind feedback and hope to welcome you back in the future for another peaceful experience.

10/10 Excellent

Ashraf, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Courteous and helpful staff.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Ashraf,We appreciate your positive feedback regarding the cleanliness and assistance provided by our staff during your stay. Please don't hesitate to reach out to our management if you have any further comments or recommendations.

8/10 Good

Karen

Stayed 2 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Karen,Thank you for choosing our hotel for your stay! We hope you had a pleasant experience and look forward to welcoming you back soon.

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2024
Response from Manager on 10 Apr 2024
Hello April,We are thrilled to hear that you enjoyed your stay with us! Your positive feedback is truly appreciated. If you have any further comments or questions, please do not hesitate to reach out to us.

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always like staying here. It is a good price compared to the other places around, and it is very nice and very clean!
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Steve,We are delighted to hear that you found our hotel to be a great value and enjoyed the cleanliness of your room. Your positive feedback is greatly appreciated and we look forward to welcoming you back on your next visit to the area.

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like this property. I have stayed here several times. Close to everything. Price is in line with everything else around . My only drawback is the last couple of times I stayed beds were rock hard . Mentioned to front desk , was told they were in process of getting new beds.
Stayed 2 nights in Mar 2024
Response from Manager on 9 Apr 2024
Hello Stacey, We appreciate your loyalty and feedback regarding the location and price of our property. We apologize for any inconvenience caused by the beds' firmness and thank you for bringing it to our attention. Rest assured we are continuously working on improvements to enhance our guests' experience. Please feel free to contact our management for any further assistance with your concern.

4/10 Poor

Jennene, Springdale

Travelled with family
Disliked: Property conditions & facilities
My bed was so hard and pillows were flat. I slept terrible. My shower curtains had holes in it. My shower itself was stained and shower faucet was small and dated.
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Jennene, We appreciate you sharing your feedback with us. Your comments have been noted, and we have forwarded them to the relevant departments for review. Please contact management directly with any further concerns or assistance needed.

10/10 Excellent

Gloria

Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Gloria,We are thrilled your experience at our hotel met your expectations! We look forward to welcoming you back soon for another wonderful stay.

10/10 Excellent

Lynda

Travelled with partner
Liked: Property conditions & facilities
It was a nice place to stay… clean, close to the mall and the main road 76. We enjoyed our two night there.
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Lynda,We appreciate you taking the time to share your positive experience with us. It's great to hear that you found the location convenient and enjoyed your stay with us for two nights. Our team works hard to ensure a clean and comfortable environment for all our guests. Thank you for choosing to stay with us!

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The property is right in the middle of Branson, which is grrat. They have a hot breakfast which is also nice
Stayed 2 nights in Mar 2024
Response from Manager on 5 Apr 2024
Hello Steve,Thank you for sharing your positive feedback regarding our convenient location in Branson and our delicious hot breakfast option. We strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your kind words and hope to welcome you back in the future.

10/10 Excellent

Amy

Stayed 1 night in Mar 2024
Response from Manager on 19 Apr 2024
Hello Amy,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 Excellent

Brenda

Stayed 1 night in Mar 2024
Response from Manager on 19 Apr 2024
Hello Brenda,We're thrilled to hear you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please don't hesitate to share them with us directly. We look forward to welcoming you back soon!

8/10 Good

Arthur

Stayed 4 nights in Mar 2024
Response from Manager on 18 Apr 2024
Hello Arthur, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Margie

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location. It was vert clean and the staff was so nice! Great breakfast!
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Margie,We are thrilled to hear you enjoyed our prime location, cleanliness, friendly staff, and delicious breakfast during your stay. Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience with us.

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room. The staff was friendly. Breakfast just ok.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Carl,We appreciate your positive feedback on the room and our friendly staff. We will take note of your comments regarding breakfast for future improvements. Thank you for your valuable input.

6/10 Okay

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bed was way too hard and squeaky. There was a smell in the room. A very pungent mold smell right by the bed. The room was clean. The walls in the bathroom need a good scrub.
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Christy, Thank you for sharing your feedback with us. We appreciate your comments and will address them with our team to ensure a more comfortable stay for our future guests. We hope you were able to enjoy other aspects of your visit with us.

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Full Hot Breakfast was convenient and delicious!
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Cheryl,We're thrilled to hear that you enjoyed our full hot breakfast during your stay! Your satisfaction is our priority, and we're pleased that you found it both convenient and delicious. Should you have any future inquiries or feedback, please reach out to our management team directly.

6/10 Okay

Darla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice towels, bed was hard. Quiet. We left before breakfast but staff let us get coffee and muffins.
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Darla,We are delighted to hear you found our hotel clean and enjoyed the amenities provided. It's great to know you appreciated our quiet environment and the flexibility of our staff. Should you have any further feedback, please do not hesitate to contact us directly.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the price. Very clean
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Karen,We are glad to hear you appreciated our convenient location and found the accommodations clean during your stay. Your feedback is valued, and we hope you had an enjoyable experience overall.

10/10 Excellent

Van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Van,We appreciate your positive feedback and are thrilled to hear you had a pleasant stay with us. We hope to welcome you back in the future for another enjoyable experience. Thank you for taking the time to share your thoughts with us.

10/10 Excellent

Meghon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here. Easily accessible to the Tanger Outlets as well as the main drag. Literally 5 minutes from about anything you want to do from the Butterfly palace to Dixie stampede to dining options, Walmart, and coffee shops. Also sits directly behind Krispy Kreme and only 5 min from Hurts donuts. The breakfast each morning is excellent and filling..it is clean and quiet. Highly recommend to anyone looking to stay close to the main tourist attractions
Stayed 3 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Meghon, We are thrilled to hear that you enjoyed our convenient location near the main tourist attractions, including shopping and dining options. It's great to know that you found your stay clean, quiet, and that you appreciated the excellent and filling breakfast each morning. We appreciate your recommendation and look forward to welcoming you back in the future.

10/10 Excellent

Nedal

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Nedal,We appreciate you taking the time to share your feedback with us. Guest satisfaction is our top priority, so we will address your concerns with the relevant departments for further improvement. If you have any additional comments or suggestions, please feel free to reach out to our management team. Thank you for staying with us, and we hope to welcome you back in the future.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. We had a room close to the parking lot which was helpful when unloading and loading the car. The outlet mall was easily within walking distance. Good waffles as part of the breakfast buffet.
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Cheryl,We're delighted to hear you enjoyed the convenience of our parking proximity and our breakfast selection. Being near the outlet mall is indeed a perk for our guests. Your positive feedback on our staff is appreciated, and we hope to welcome you back for another pleasant stay.

8/10 Good

nellois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The staff was friendly and helpful. Great location.
Stayed 3 nights in Mar 2024
Response from Manager on 20 Mar 2024
Hello nellois,We are delighted to hear that you found our rooms clean and comfortable and that our staff provided friendly and helpful service. It's wonderful to know that you enjoyed our convenient location. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of hoteks have a stale smell to them. Grand View had a very pleasant smell. Cookies and awesome frint desk.
Stayed 1 night in Mar 2024
Response from Manager on 20 Mar 2024
Hello Laura,We are delighted to hear that you enjoyed the pleasant smell of our hotel during your stay. Our team works hard to provide a welcoming atmosphere for all our guests. We appreciate your kind words about our front desk service and cookies. Thank you for choosing Grand View, we hope to welcome you back soon.

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Convient
Stayed 2 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello Bobby,We are glad to hear that you found our hotel convenient for your stay. Your feedback is valuable to us as we continue to improve our services for all guests. Thank you for choosing to stay with us; we hope to welcome you back again soon.

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was right next to the outlet mall but not on the strip. The back route was easily accessible and we used it a lot. The staff was great! I think the mattress I slept on needs replaced. My back hurts a lot the first night. The next two nights I slept toward the end and it was much better!
Stayed 3 nights in Mar 2024
Response from Manager on 18 Mar 2024
Hello Mike, We are pleased to hear that you enjoyed our convenient location near the outlet mall and found our staff to be great. We appreciate your feedback regarding the mattress, and we will make sure to pass it along to the appropriate team for their review. Your comfort is important to us, and we are glad that adjusting your sleeping position helped improve your overall stay with us.

10/10 Excellent

John

Travelled with partner
Liked: Amenities, property conditions & facilities
Close to everything. Good Breakfast. Friendly staff
Stayed 2 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello John,We are pleased to hear that you found our hotel's location convenient, enjoyed our breakfast offerings, and appreciated our friendly staff. Your satisfaction is important to us, and we hope that you had an overall pleasant stay with us. If you have any more feedback to share, please do not hesitate to reach out to us.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel a lot. It was in the perfect spot and at a great price. You would not be disappointed at all staying here. Easy access to the main strip and both sides of town. Room was comfortable and staff was very friendly.
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Daniel,We’re happy to hear that you enjoyed your stay with us and found our location convenient. Our team works hard to provide excellent service and a comfortable environment for all our guests. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 5th stay at the hotel. The good: It is relatively clean. Breakfast is what you would expect: biscuits & gravy, eggs, sausage patties, potatoes, make your own waffles, cereal, toast, muffins, bagels, yogurt & fruit. With juice & coffee. It is really close to the Outlet Mall for easy access. Price is decent compared to some of the other hotels. Con: Sometimes due to the Outlet Mall at times its hard to get in and out of parking lot. During this stay our bed was so hard! We have a firm mattress at home but this mattress made me wake up a few times every hour and readjust. When I woke up in the mornings my body was so sore and throughout the day. I have never slept in a bed like this one there or any other hotel. Overall we will return to this hotel
Stayed 2 nights in Mar 2024
Response from Manager on 14 Mar 2024
Hello Megan, We appreciate you choosing our hotel for your 5th stay and are glad you found the cleanliness and breakfast satisfactory. We're pleased our location near the Outlet Mall was convenient for you. We'll share your feedback about the parking lot with our team. It's great to hear you plan to return for another stay with us. Thank you for taking the time to share your experience.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff. Good complimentary breakfast and comfortable beds and pillows. Would definitely stay here again!
Response from Manager on 27 Feb 2024
Hello Elizabeth,We are thrilled to hear that you enjoyed our clean facilities, friendly staff, and complimentary breakfast. It's fantastic to know that you found our beds and pillows comfortable. We can't wait to welcome you back on your next visit!