Loved the late pool & hot tub hours! And free breakfast was delicious. With alot of options. Very comfortable beds!
A
於 2024 年 4 月住了 1 晚
Rhonda - GM 於 2024年4月15日的回應
We appreciate you reviewing our hotel following your stay. We value your feedback, and want to thank you for choosing our location for your recent trip.
10/10 優異
Jim
2024年4月3日
讚好:整潔度和職員與服務
Jim
於 2024 年 3 月住了 2 晚
Rhonda - GM 於 2024年4月5日的回應
Thank you for rating our hotel.
8/10 不錯
Ashley
2024年3月30日
Ashley
於 2024 年 3 月住了 3 晚
Rhonda - GM 於 2024年4月21日的回應
Thank you for rating our hotel following your stay.
6/10 一般
Cory
家人同遊
2024年3月30日
讚好:職員與服務
不滿:住宿狀況
The ceiling in our room had a noticeable leak, a live cockroach was on the floor of our bathroom after our first night of our stay, and the pillow was a pancake within an hour of laying on it. Breakfast was great and the staff were very friendly and kind. The facility needs some updating/improvement to get to the expected level of quality compared to what we’ve grown to expect from a Holiday Inn Express.
Cory
於 2024 年 3 月住了 2 晚
Rhonda - GM 於 2024年3月31日的回應
I believe I have been able to identify the guest room you occupied during your stay with us. Our maintenance team is checking out the ceiling to determine if there is an issue that needs to be resolved. Our hotel employs Presto-X exterminating services to monthly treat the property to prevent pests. I will also make note for them to properly treat the room you occupied for any pests. All Holiday Inn Express hotels offer both soft and firm pillow choices, and there are quality standards in place to ensure the pillows are up to brand expectations. We will ensure the pillows meet thos requirements, or replace them. We appreciate you letting us know. We hope you'll consider staying again.
10/10 優異
Candice
伴侶同遊
2024年3月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
Candice
於 2024 年 3 月住了 2 晚
Rhonda - GM 於 2024年3月27日的回應
Thank you for rating our hotel.
10/10 優異
Lee
伴侶同遊
2024年3月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great time ! Too bad some thing doesn’t get built as you look out your window. But your place can’t do anything abt that.
Very clean and staff was great!
Lee
於 2024 年 3 月住了 3 晚
Rhonda - GM 於 2024年3月24日的回應
Thanks for the review. We apologize the view out your window wasn't great. Let us know your preference the next time you stay, and we'll make every effort to ensure we accommodate your requests! We hope to see you again, soon.
10/10 優異
Panfilo
親子同遊
2024年3月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place for a family to stay in Branson!
Panfilo
於 2024 年 3 月住了 1 晚
Rhonda - GM 於 2024年3月22日的回應
Thanks for the great review. So glad to see you enjoyed your stay with us. We hope to see you again, soon!
10/10 優異
Patricia
家人同遊
2024年3月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My daughter and I arrived late. We felt welcomed, safe, and relaxed when arriving. It was so comforting that the room was clean and neat. It has been a great experience so far!
Patricia
於 2024 年 3 月住了 1 晚
Rhonda - GM 於 2024年3月21日的回應
Love that you're enjoying yoru stay, and the atmosphere of our Holiday Inn Express Green Mtn Dr. We appreciate you choosing to stay with us, and we hope the end of your stay is just as wonderful as the beginning.
10/10 優異
Nadia
2024年3月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great experience. Clean rooms. Friendly and professional staff
Nadia
於 2024 年 3 月住了 1 晚
Rhonda - GM 於 2024年3月15日的回應
Thanks for the great review! We appreciate you choosing to stay with us, and we hope you'll stay again.
10/10 優異
Steve
家人同遊
2024年2月26日
讚好:整潔度、職員與服務和住宿狀況
We enjoyed our stay here very much. Very clean, well supplied rooms, friendly and helpful staff. Good breakfast. Quiet location very near the entertainment district. Have stayed here before and it consistently exceeds expectations!
Steve
於 2024 年 2 月住了 2 晚
Rhonda - GM 於 2024年2月26日的回應
Thanks for the great review following your recent stay. It's always encouraging to see guests enjoy their time, and share what we're doing right along with where we can improve. We appreciate your loyalty, and thank you for continuing to choose our location. We hope to see you again, soon!
10/10 優異
Susanne
2024年1月29日
讚好:整潔度、職員與服務和住宿狀況
Susanne
於 2023 年 12 月住了 1 晚
Rhonda - GM 於 2024年2月5日的回應
Thank you for rating our hotel following your stay! We hope you'll visit again.
8/10 不錯
JASON
親子同遊
2024年1月8日
讚好:整潔度
Cracks in drywall with water damage in room. Pool was not usable as it was not heated as we were told it was. Kids were disappointed.
JASON
於 2024 年 1 月住了 1 晚
Rhonda - GM 於 2024年1月8日的回應
Thank you for reviewing our hotel following your stay. I have identified the guest room you occupied during your stay, and we will ensure any necessary drywall repairs are taken care of. We appreciate you letting us know. Our indoor pool is heated to 85 degrees Fahrenheit. I have also checked with engineering to ensure the water is at 85 degrees. We apologize for your disappointment, and appreciate your feedback. We hope you'll consider staying in the future.
10/10 優異
TERRI
家人同遊
2024年1月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
TERRI
於 2023 年 12 月住了 2 晚
Rhonda - GM 於 2024年1月8日的回應
Thank you for reviewing our hotel.
10/10 優異
Jessica
家人同遊
2023年12月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jessica
於 2023 年 12 月住了 2 晚
Rhonda - GM 於 2023年12月25日的回應
Thank you for your review. We hope to see you again.
8/10 不錯
Janet
伴侶同遊
2023年12月21日
讚好:整潔度、職員與服務和設施服務
The bed was really confortable, i probably had my best night of sleep while I was there.
Janet
於 2023 年 12 月住了 7 晚
Rhonda - GM 於 2023年12月21日的回應
Sleep is why we choose a hotel, and I am so glad to hear you have one of your best rests at our location! We appreciate the positive feedback, and hope you'll visit again, soon! Merry Christmas, and happy holidays to you and yours.
10/10 優異
Aaron
2023年12月18日
Aaron
於 2023 年 12 月住了 1 晚
Rhonda - GM 於 2024年1月8日的回應
Thank you for rating our hotel.
10/10 優異
sandra
2023年12月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
sandra
於 2023 年 12 月住了 2 晚
Rhonda - GM 於 2023年12月15日的回應
Thanks for rating our hotel following your stay.
6/10 一般
真實旅客
2023年12月7日
讚好:職員與服務
不滿:整潔度和住宿狀況
Average place to stay.
Maybe not worth the money.
If you're going to be in the business of having bus loads of people who pretty much do everything together, including breakfast have enough seating and a large enough breakfast area to accommodate that massive rush for the people who are not part of that group. Condition of the hotel looks tired, needs some work. There was old food in refrigerator and it was so old it was from obviously many guests ago so not very thorough cleaning. Also there was a wash rag full of human hair in the shower so that obviously wasn't cleaned very well.
真實旅客
於 2023 年 12 月住了 2 晚
Rhonda - GM 於 2023年12月7日的回應
Dear [Reviewer's Name],Thank you for taking the time to share your experience at Holiday Inn Express Green Mountain Drive. We truly appreciate your feedback, and your comments will be invaluable as we strive to enhance our guests' experiences. Please accept our sincerest apologies for the shortcomings you encountered during your stay. Rest assured, we are taking immediate steps to address the issues you've highlighted to ensure a more thorough and pleasant experience for all our guests. Thank you once again for bringing this to our attention.
10/10 優異
Larry
2023年11月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Larry
於 2023 年 11 月住了 2 晚
Rhonda - GM 於 2023年11月30日的回應
Tahnk you for rating our hotel following your stay.
10/10 優異
Cathy
家人同遊
2023年11月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast options were good. Cleaning crew was nice and helpful. Overall cleanliness of the hotel was good.
Cathy
於 2023 年 11 月住了 3 晚
Rhonda - GM 於 2023年11月29日的回應
It sounds like you had a positive experience with breakfast and the cleaning crew during your stay at the hotel. Cleanliness is always important, and it's great to hear that it met your expectations overall.
10/10 優異
Anastacia
2023年11月21日
讚好:整潔度、職員與服務和住宿狀況
Anastacia
於 2023 年 11 月住了 1 晚
Rhonda - GM 於 2023年11月23日的回應
Thanks for rating our hotel following your stay.
10/10 優異
Pamela
2023年11月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pamela
於 2023 年 11 月住了 1 晚
Rhonda - GM 於 2023年11月14日的回應
Thank you for rating our hotel following your stay.
8/10 不錯
Christine r
2023年11月3日
讚好:設施服務
Just fine
Christine r
於 2023 年 11 月住了 1 晚
Rhonda - GM 於 2023年11月3日的回應
Thanks for rating our hotel following your stay. We hope you'll be back again soon!
10/10 優異
真實旅客
家人同遊
2023年10月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 10 月住了 1 晚
Rhonda - GM 於 2023年10月23日的回應
Thanks for rating our hotel following your stay! We hope to serve you again in the future.
10/10 優異
Sue
伴侶同遊, 多人同遊
2023年10月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beds were comfortable and it was quiet so good sleeping. Breakfast bar was good to start the day. Hotel was convenient for our adventures.
Sue
於 2023 年 10 月住了 4 晚
Rhonda - GM 於 2023年10月18日的回應
It sounds like you had a pleasant stay at the hotel! Comfortable beds, a quiet environment for a good night's sleep, and a satisfying breakfast are all important factors for an enjoyable stay. Additionally, having a convenient location for your activities is a great bonus. If you have any more questions or would like to share more about your experience, feel free to do so.
8/10 不錯
Randy
家人同遊
2023年10月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Randy
於 2023 年 10 月住了 1 晚
Rhonda - GM 於 2023年10月16日的回應
Thanks for rating our hotel following your stay.
8/10 不錯
Constance
2023年10月9日
Constance
於 2023 年 9 月住了 6 晚
Rhonda - GM 於 2023年10月30日的回應
Thank you for rating our hotel following your stay.
10/10 優異
Erica
伴侶同遊
2023年10月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice, quiet,clean,nice people 👍
Erica
於 2023 年 9 月住了 2 晚
Rhonda - GM 於 2023年10月2日的回應
We're delighted to hear that you found our hotel nice, quiet, clean, and that you had the pleasure of meeting our friendly staff. Your kind words are greatly appreciated, and we look forward to providing you with the same excellent experience on your next visit. Thank you for your wonderful review!
10/10 優異
Crystal
2023年9月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Crystal
於 2023 年 9 月住了 3 晚
Rhonda - GM 於 2023年9月29日的回應
Thanks for rating our hotel following your recent stay. We hope you'll visit again.
10/10 優異
Wayne
2023年9月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wayne
於 2023 年 9 月住了 2 晚
Rhonda - GM 於 2023年9月27日的回應
Thank you for rating our hotel following your stay.
10/10 優異
Aubrey
2023年9月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the staff and Rhonda!
Aubrey
於 2023 年 9 月住了 1 晚
Rhonda - GM 於 2023年9月21日的回應
Thanks for the great review! We sincerely hope you'll visit again, soon.
10/10 優異
douglas
家人同遊
2023年9月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pleasant experience all the way around. We'll be back for sure.
douglas
於 2023 年 9 月住了 3 晚
Rhonda - GM 於 2023年9月18日的回應
Thanks for the great review! We hope your next visit is soon.
10/10 優異
Robert
2023年9月15日
Robert
於 2023 年 9 月住了 3 晚
10/10 優異
Audra
2023年9月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Audra
於 2023 年 9 月住了 2 晚
Rhonda - GM 於 2023年9月9日的回應
Thanks for rating our hotel following your stay. We hope to serve you again.
10/10 優異
anthony
2023年9月5日
anthony
於 2023 年 9 月住了 1 晚
Rhonda - GM 於 2023年9月6日的回應
Thank you for rating our hotel following your stay. We hope to see you again!
10/10 優異
Kim
2023年8月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kim
於 2023 年 8 月住了 1 晚
Rhonda - GM 於 2023年8月30日的回應
Thanks for rating our hotel.
8/10 不錯
Eva
家人同遊
2023年8月22日
讚好:設施服務
Very good location. Handy for everything. Very clean.
Eva
於 2023 年 8 月住了 3 晚
Rhonda - GM 於 2023年8月22日的回應
Thanks for reviewing our hotel following your stay. Glad you enjoyed the location, and the cleanliness of the hotel. We hope you'll be back to visit again, soon!
2/10 很差
Sergey
家人同遊, 親子同遊
2023年8月20日
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Room is not as pictured. Very old compared to picture and smell was horrible
Sergey
Rhonda - GM 於 2023年8月21日的回應
Thank you for rating our hotel following your stay. We appreciate candid feedback. I am checking into your reservation to see if I can determine what guest room was occupied. I will then ensure our photos online are correct. I will also be able to go to the guest room to see if I can identify and resolve any odor you refer to. Again, we appreciate your feedback, and I apologize your stay was not what you expected. Please feel free to reach out to hotel management if we can be of further assistance.
10/10 優異
Elizabeth
家人同遊
2023年8月17日
讚好:設施服務
Our room was very clean. All staff were friendly and helpful. We would definitely stay here again.
Elizabeth
於 2023 年 8 月住了 5 晚
Rhonda - GM 於 2023年8月17日的回應
We love seeing great reviews, as they tell us what we're doing well and motivate the team to continue providing excellent service. Thanks for sharing your feedback with us; we hope you'll visit again!
6/10 一般
Tracy
家人同遊
2023年8月7日
讚好:整潔度和職員與服務
.
Tracy
於 2023 年 8 月住了 4 晚
Rhonda - GM 於 2023年8月7日的回應
Thank you for rating our hotel following your stay. We hope you'll be back.
10/10 優異
Jeremy
2023年8月7日
Jeremy
於 2023 年 7 月住了 2 晚
Rhonda - GM 於 2023年8月30日的回應
Thanks for rating our hotel.
10/10 優異
John
親子同遊
2023年8月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
John
於 2023 年 7 月住了 1 晚
Rhonda - GM 於 2023年8月4日的回應
Thanks for rating our hotel following your stay!
6/10 一般
Klaus
伴侶同遊
2023年7月31日
讚好:職員與服務
Der Aussenbereich war nicht sauber
Klaus
於 2023 年 7 月住了 4 晚
Rhonda - GM 於 2023年7月31日的回應
We appreciate your review, and apologize the outside of the hotel was not clean at the time of your arrival.
10/10 優異
Austin
2023年7月31日
Austin
於 2023 年 7 月住了 1 晚
Rhonda - GM 於 2023年8月21日的回應
Thank you for rating our hotel.
10/10 優異
Kenneth
2023年7月19日
Kenneth
於 2023 年 7 月住了 1 晚
Rhonda - GM 於 2023年8月11日的回應
Thanks for rating our hotel!
10/10 優異
Arianne (Chicago)
親子同遊
2023年7月18日
讚好:職員與服務和住宿狀況
Viajamos en familia y la estancia fue muy buena, está en área tranquila nos sentimos seguros, mis hijos disfrutaron de la alberca, el desayuno excelente, lo único es que el cuarto olía a humedad pero todo excelente el personal amable y servicial.
Arianne
於 2023 年 7 月住了 4 晚
Rhonda - GM 於 2023年7月18日的回應
Thank you for choosing to stay with us. We appreciate your loyalty, and hope your family will visit again.
10/10 優異
Sheena
2023年7月13日
Sheena
於 2023 年 6 月住了 1 晚
Rhonda - GM 於 2023年7月14日的回應
Thank you for rating our hotel.
6/10 一般
whitney
家人同遊
2023年6月21日
不滿:整潔度
We had a quick stay but the hotel was rather dirty. The room was fine but had a mildew type odor. Probably won’t be staying there again
whitney
於 2023 年 6 月住了 1 晚
Rhonda - GM 於 2023年6月21日的回應
We apologize you didn't have a great stay! Our hotel normally gets great reviews for cleanliness. I will research your reservation, and find out where we went wrong, and how we can make a future stay better. We hope you'll reconsider staying with us in the future.
2/10 很差
Beth
親子同遊
2023年6月21日
不滿:職員與服務和住宿狀況
Upon arrival check in was easy. However, while checking in we were informed the pool was closed but should be open the following day. Disappointed to say the least was my 4yr old. We booked this hotel for the convince of having a pool on site. The offered the use of another pool at a separate hotel that you had to drive to. With this it was very inconvenient due to the packing and travel time. We were told the next day the pool would be open however once again that was not the case. The pool was down our entire stay. The vending machines were completely sold out of soda/drinks on all floors. The hotel staffs options were “there is a gas station up the street” This is not a convenient option with a child! Our room had a very musty smell to it. We ended our stay early and headed home. Highly disappointed with no accommodation. We will not be back to this location and maybe not even another Holiday Inn at this point.
Beth
於 2023 年 6 月住了 2 晚
Rhonda - GM 於 2023年6月21日的回應
We apologize you didn't have a great stay. Our indoor was closed by the Taney County Health Department for safety reasons. We expected them to re-visit Monday, not realizing Monday was a holiday (Juneteenth) and the state and county offices were not open. We apologize, again, that we failed you on this visit. We hope you'll reconsider staying with us in the future.