This is one of the most beautiful places I have been. The property is gorgeous and the service is top tier. Can't wait to go back.
NATASHA
2025 年 7 月入住 3 晚
10/10 超赞
Vanina,newnan
与配偶出行
2025 年 7 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a beautiful stay, enjoy the wine . The staff was very friendly. We will be back again !
Vanina
2025 年 7 月入住 1 晚
10/10 超赞
Earnest
2025 年 7 月 25 日
满意:服务设施,清洁度
As always! Perfect stay!
Staff very helpful at the Versailles restaurant; make our birthday celebration a success!
Earnest
2025 年 7 月入住 1 晚
10/10 超赞
Shirley
2025 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The spa at Chateau Elan was outstanding. The services provided were top tier.
Shirley
2025 年 7 月入住 2 晚
10/10 超赞
Deon
2025 年 7 月 24 日
满意:服务设施,清洁度
Relaxing
Deon
2025 年 6 月入住 3 晚
10/10 超赞
Valerie
与配偶出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The food was great. We did 2 tastings. One was the Sommelier Tastings. Matise was wonderful. His wine knowledge and paring with cheese really taught us about the wines. If you do nothing else you must do that tasting. We also did a self guided tasting and fortunately we had the wisdom from our tasting with Matise to help guide us . We order charcuterie and set off on our own …. it was fun. We ate in Marc’s and it was great…. the fried green tomatoes were perfect. We ate twice in the beautiful atrium restaurant and both times delicious. We did a quick mixology class at the bourbon bar and ordered flat bread….. it was ok…. it didn’t call me back. Room was comfortable and clean. Bed was super comfortable. Front desk staff always helpful and shuttle service was excellent. Now I will say , this was a mini vacation as we usually go to europe but weren’t able to so we figured we try some wine tasting in our country. I’m not a fan of domestic wines so I was thrilled and so wonderfully surprised at Chateau Elan. It was lovely!!!
Valerie
2025 年 7 月入住 3 晚
10/10 超赞
Janet
2025 年 7 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Amazing property! Will stay again.
Janet
2025 年 7 月入住 2 晚
10/10 超赞
Ammaad
2025 年 7 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
I dislike that I was unaware that there would be a $400 hold even though the rooms were paid for in full. I don't think this is a fault on chateau elan it is on Expedia for not making their customers aware of any potential holds there may be once you get to the property.
Ammaad
2025 年 7 月入住 2 晚
8/10 还可以
Keoshia
团体旅客
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We didn’t end up staying because why they charging $200 a night hold fee that something they need to put on website. We did stay at the Hampton on the property which was very nice. Staff was so nice
Keoshia
2025 年 7 月入住 3 晚
10/10 超赞
Edward
与配偶出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A trip to France without leaving home.
Edward
2025 年 7 月入住 3 晚
10/10 超赞
Jane
与家人出行
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful! The staff was super friendly and helpful! The food was excellent and service was top notch!
Can’t wait to go back!!
Jane
2025 年 7 月入住 3 晚
10/10 超赞
david
2025 年 7 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
We had avery enjoyable weekend
david
2025 年 7 月入住 1 晚
10/10 超赞
Bridget
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Outstanding Service 😍
Bridget
2025 年 7 月入住 1 晚
8/10 还可以
Tamara
2025 年 7 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Now now
Tamara
2025 年 7 月入住 1 晚
10/10 超赞
Felipe
2025 年 7 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
So far the experience has been amazing. We are enjoying a lot!
Felipe
2025 年 7 月入住 1 晚
8/10 还可以
Elizabeth
团体旅客
2025 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a nice overnight stay at Chateau Elan. Our room was clean and we liked having a view of the pool, but one complaint was that the beds were too hard and the pillows were very lumpy. We did enjoy our time at the pool during the day, but the overall cost seemed very pricey for what we got for food/drinks. I was also surprised that we had to pay for self parking given the price of the room. However, it was a nice, short getaway for one night for a girls trip.
Elizabeth
2025 年 7 月入住 1 晚
10/10 超赞
Andrew
2025 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like that everything I saw on the property it was magnificent
Andrew
2025 年 7 月入住 2 晚
10/10 超赞
Mike
与配偶出行
2025 年 7 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay, attentive staff, beautiful grounds and great food.
Mike
2025 年 7 月入住 3 晚
10/10 超赞
Marilyn
与配偶出行
2025 年 7 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing!
Marilyn
2025 年 7 月入住 1 晚
8/10 还可以
shartecia
2025 年 7 月 12 日
shartecia
2025 年 7 月入住 1 晚
10/10 超赞
Cassandra
2025 年 7 月 7 日
Cassandra
2025 年 7 月入住 1 晚
8/10 还可以
S.
与家人出行
2025 年 7 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Great staff. Clean, Spacious rooms. Restful environment.
S.
2025 年 7 月入住 3 晚
8/10 还可以
Jayson
与配偶出行
2025 年 7 月 6 日
满意:住宿条件和设施,清洁度
The in room entertainment lacked casting. Additionally, In 2025 paying 20+ $ for a movie is unreasonable to expect at a venue of this caliber.
Jayson
2025 年 7 月入住 2 晚
6/10 一般
Valerie
与家人出行
2025 年 7 月 6 日
满意:住宿条件和设施,清洁度
不满意:服务设施
This was the first time I’d been back to Chateau Elan in several years. I was very disappointed. I wanted to book a spa appointment for me and my daughter, and they had nothing available until after our checkout time on Sunday. You also could not stream on their televisions. You had to pay $22.99 to access a limited number of movies they selected. I complained but only received a call from the spa to offer separate spa appointments for me and my daughter that were unreasonable. Also, when guests or housekeeping near our room open/closed doors, it caused our room door to rattle loud enough to wake us up multiple times during our stay.
The best part of our stay was our visit to Sarazen’s restaurant. Our waitress, Victoria, was amazing! She went above and beyond to assist us in making our meal and wine selections and the food was delicious. I highly recommend this restaurant. She and the manager were very helpful and friendly.
The other good part was the shuttle driver—an African American man from NJ. He took us to Sarazens and back to the resort and waited at the winery so my daughter and I could see the fireworks without getting off the shuttle. We are grateful for the extra care and kindness these individuals showed to us.
I am also an iprefer member. Receiving a room upgrade is based on availability, but we had a room w/no view and again, a rattling door. It’s just not what one would expect at a resort at this price point, and no real effort was made to resolve issues.