This gets a poor rating for 2 reasons. We arrived in the evening, having driven across snow packed roads to be told that we could not have an evening meal as there was a local festival on and the restaurant was full. The only suggestions were to drive about 4 miles along the same sort of roads to the next town or buy something from Lidl to eat in our room as there was nowhere else to eat in the town! When we decided that we would go to the next town and stay there instead, someone suddenly remembered that there was another hotel in town. We could have done without the 15-20 minute walk along icy pavements in sub zero temperatures, but at least at the Grasberger Hoff, despite being even busier, they managed to find us a space and we had an excellent meal. The other reason for the rating is that the hotel was having major work done and we had to go outside from the breakfast room and through the building work to get up to our room. They said that they hadn't let us know as they had expected that the work would have been finished, but it must have been obvious to them for some time that it would not be as it was still a long way off. Needless to say, no reduction in our bill was offered for these inconveniences.