Terrace wasn’t open when we went, which was one of the main reasons for us staying there. Staff were not friendly or helpful. Fire alarm went off and there was no staff around and no explanation. Very disappointing, expensive stay
Emma
2025 年 6 月入住 2 晚
8/10 还可以
Roshan,New York
2025 年 5 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Roshan
2025 年 5 月入住 1 晚
4/10 很差
Bruno
2025 年 5 月 11 日
No es un Hotel de 5 estrellas
Bruno
2025 年 4 月入住 7 晚
10/10 超赞
Birgit
团体旅客
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Das hat uns sehr gefallen:
Zentrale Lage
Unser Balkonzimmer im 4. Stock mit Blick auf den Dom und das Castello
Tolles Frühstück Buffet
Unglaublich nettes und zuvorkommendes Personal
Und ich persönlich mag den Flair alter Grandhotels
Es un hotel viejo, la decoración es tremenda, no sé cómo tiene cinco estrellas, el personal desayunando en la mesa de al lado, lo nunca visto… pero su situación es inmejorable! Mi habitación no tenía ventanas… yo creo que tendría que tener 3 estrellas… el desayuno tampoco es de un hotel ni de cuatro ni de 3 estrellas… poca variedad de fruta, de pan…
Ana
2025 年 3 月入住 1 晚
2/10 糟糕
真实旅客
商务旅客
2025 年 1 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Per un 5 stelle tutto inaccettabile.
Per spiegare che ci occorreva una camera accessibile in sedia a rotelle, è stato complicato, la recepionist non capiva.
Al check entriamo in camera e troviamo il wc con carta igienica e acqua sporca all'interno.
Facciamo notare e mandano im addetto a pulire, torniamo e troviamo il wc aperto, con la fascetta igienica scivolata dietro l'asse, senza prova di disinfezione.
Camera vetusta con mobili anni cinquanta mal distribuiti, scalda acqua con solo bustine di nescaffè, nienti tè o tisane. Per un 5 stelle tutto inaccettabile.
真实旅客
2025 年 1 月入住 1 晚
6/10 一般
Deborah
2025 年 1 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Deborah
2025 年 1 月入住 1 晚
8/10 还可以
EMILIO
与配偶出行
2025 年 1 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
pur essendo datata una ottima struttura in un ottimp posto
EMILIO
2025 年 1 月入住 1 晚
6/10 一般
Robert
与家人出行
2025 年 1 月 1 日
满意:清洁度
不满意:住宿条件和设施
Very old and destroyed Hotel, it doesn’t deserve 5 stars. 1 elevator, fatal breakfast, practically nothing. no gym, no relaxation facilities. a regular 3 star hotel in the city center. Excellent service.
Robert
2024 年 12 月入住 2 晚
10/10 超赞
John
2024 年 12 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
John
2024 年 12 月入住 2 晚
8/10 还可以
Giorgio
2024 年 12 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brescia bene ma non benissimo.
Hotel in ottima posizione in pieno centro storico di Brescia ma purtroppo senza area di sosta temporanea per scaricare i bagagli pur essendoci lo spazio per poterlo fare. Ottimo il ristorante e il personale è sempre stato molto professionale. Ottima la pulizia sia in camera che nelle aree comuni. Unico aspetto negativo sono gli arredi e i mobili in stanza che sono veramente troppo datati e non all’altezza di un hotel a 5 stelle.
Giorgio
2024 年 12 月入住 2 晚
6/10 一般
Robert
2024 年 12 月 3 日
满意:员工和服务,清洁度
Property was well-located, both in terms of proximity to Metro (just 1 stop away from train station) and main sites of Brescia (notably the Giulia Museum and the adjacent Roman temple/theater/forum. Somewhat disappointing as a hotel. Overall, the hotel was tired and needed sprucing up. Room was decent sized but bed was hard (mattress thin) and bathroom just OK -- by the end of a fairly short shower I was ankle deep in water. WiFi connection was uneven -- had a number of Zoom calls dropped because of insufficient bandwidth (although worked better later in the day).
Robert
2024 年 11 月入住 1 晚
6/10 一般
Octavio,Härnösand
2024 年 11 月 20 日
不满意:清洁度、员工和服务、住宿条件和设施
Bad place
Octavio
2024 年 11 月入住 3 晚
10/10 超赞
BARBARA
与家人出行
2024 年 11 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
The property was a bit dated, but elegant and spacious. The location is wonderful, couldn't be better.
The wifi is very slow and needs updating. That was a problem.
Also, the mattress was extremely hard. Felt like sleeping on a rock. A good pillow top cover for the existing mattress might help.