4/10 Poor
Carol M.
27 Mar 2022
Liked: Communication
Disliked: Cleanliness, check-in, location, listing accuracy
The settee is about all correct in pictures
We were very dissapointed with the apartment overall.
There were a lot of negatives at the property, firstly on arrival we let ourselves in, and were surprised to see the amount of clutter in the lounge, 2 large umbrellas and a Barbecue stored in the corner, the door mat was dirty and threadbear.
Into the litchen where we found fridge had not been cleaned properly, the tea towel had scorch marks on and was not clean?
Looking for pans etc were just thrown in a cupboard under the sink.
In the bedroom the top of the wardrobes were piled high with stored boxes.
The shower is so small you only just get in and the door doesn't close.
The outside patio is next to where cars park practically on the patio.
Towels had cigarette burns in them and the replacement bedding was just rolled up and thrown in the wardrobe, some didnt fit or didnt match.
The pool area was not clean and another guest cleaned the pool before he swam in it.
I have reported at the time and since we came home have contacted the owner with my complaints. I have asked for compensation, asvthis property is described as Deluxe and the description given of the inside of the property is no where near correct. I can forward pictures to you as I hope other guests will find other accommadation as during the cricket it was not possible for us to move.
Please can you respond to my complaints please
Carol M.
Stayed 14 nights in Mar 2022