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金馬崙高原國敦酒店的評價

4 out of 5
金馬崙高原國敦酒店
Kea Farm, Cameron Highlands, Brinchang, Pahang

評價

7.4

不錯

10 分評分，優異；1000 則評價中有 218 則" "
8 分評分，不錯；1000 則評價中有 407 則" "
6 分評分，一般；1000 則評價中有 209 則" "
4 分評分，欠佳；1000 則評價中有 110 則" "
2 分評分，很差；1000 則評價中有 56 則" "

7.0/10 

整潔度

7.8/10 

職員與服務

7.0/10 

設施服務

6.8/10 

住宿狀況

6.8/10 

環保程度

評價

8/10 不錯

LAI WAN PEGGY

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
房間頗宽闊，房窗可打开，方便拍日出照片。大浴巾虽洁淨但已殘舊，不应再用，亦无面巾提供！
於 2023 年 6 月住了 1 晚

8/10 不錯

Chee Ming

讚好：整潔度、職員與服務和客房舒適度
於 2022 年 3 月住了 1 晚
CopthorneCameron 於 2022年3月30日的回應
Thank you for sharing your stay experience with us. It has been our great pleasure to have you with us. We are extremely happy to receive "Very Good" ratings from you and we will share the excellent feedback from you with our colleagues. We hope that we will have an opportunity to welcome you back to our hotel.

6/10 一般

Puak ting

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
不滿：整潔度
於 2020 年 2 月住了 2 晚
CopthorneCameron 於 2020年5月28日的回應
Thank you for your rating.

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務
The hotel is a bit old, the room condition is acceptable. No hand towel and toothbrush in room. Breakfast is fine. Front desk staff is friendly and polite. Overall experience is good.
於 2020 年 3 月住了 1 晚
CopthorneCameron 於 2020年3月16日的回應
Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall you are happy with your stay and we sincerely apologize that certain aspects of your stay fell short of expectations. Your comments have been addressed with our team who strive to ensure that our guests enjoy positive and memorable resort experiences. Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon.

8/10 不錯

真實旅客

避暑及度假勝地
房間略嫌舊了少少，但景觀很好。 由於遊客較多，會有交通擠塞情況。
於 2018 年 9 月住了 2 晚

4/10 欠佳

Ai Teng

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
外表不错看，可是一进到酒店就很想退房冲动，肮脏，破破烂烂的，应该没有下次

6/10 一般

Ko sheng

讚好：職員與服務
旅館大廳和庭園還很好!但住在公寓式房間,設施不是很舒適!衛浴也故障!不喜歡!

8/10 不錯

Teong hun

讚好：整潔度、住宿狀況和客房舒適度
於 2018 年 2 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度和住宿狀況
still need to wait for 10 minutes even check in at 4pm, door out of order,
於 2017 年 7 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很好，很宁静，阳台很大，凌晨看日出，晚上看日落，吹着凉风，喝着咖啡，人生一大享受，我非常满意
於 2017 年 6 月住了 3 晚

8/10 不錯

真實旅客

讚好：職員與服務
不滿：整潔度
Both master bedroom and secondary bedroom Toilet door lock were malfunction. Flat is quite dirty, with stain.

6/10 一般

Pauline Poh Ling

多人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
I like its location, and the water dispenser outside the rooms which is environmentally friendly but not my room’s toilet ceiling which is mouldy and the shower head holder which is secured to the wall by means of a makeshift cardboard and plastic. The shower head is not working well too.
於 2024 年 4 月住了 3 晚

8/10 不錯

Seok Hoon Jacelyn Anne

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

6/10 一般

TAMIL

不滿：住宿狀況
We requested to view the rooms before allocating to us. They show us the room and before we accept the room, they blocked the room and told us that it’s not available the next day onwards. The next day, we saw the room which we wanted was allocated to another tourist. My personal option was the rooms should be allocated based on first come first serve basics. The room we stayed required refurnishment.
於 2024 年 3 月住了 2 晚

8/10 不錯

Mohd safwan zaki

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
So far so good but i will be better if have more ameties
於 2024 年 2 月住了 1 晚

4/10 欠佳

Shu

不滿：整潔度和住宿狀況
Not the value that I paid for the services
於 2024 年 2 月住了 1 晚

10/10 優異

Vincent

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very like the Services and honesty
於 2024 年 2 月住了 1 晚

2/10 很差

TAN CHEE

家人同遊
不滿：整潔度、設施服務和住宿狀況
Old
於 2024 年 2 月住了 2 晚

8/10 不錯

Kong Jiunn

伴侶同遊
讚好：整潔度和職員與服務
Great hotel , just little bit old may need more renovation and improvement on breakfast buffet, all foods on buffet only have chicken bites for nasi lemak. The rest of foods like likely for vegetarians.
於 2024 年 1 月住了 1 晚

10/10 優異

Garth

於 2024 年 1 月住了 2 晚

10/10 優異

Roslan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Avoidable
Old hotel. Aging property. Indifferent staff. Poor facilities. As if there is no life in the hotel
於 2023 年 12 月住了 2 晚

4/10 欠佳

Colin

於 2023 年 12 月住了 2 晚

4/10 欠佳

Sean

親子同遊
不滿：整潔度和住宿狀況
Poorly maintained. Terribly run down. So much history and potential. My 2nd stay but will not return. We paid for 4 nites but checked out after 2.

10/10 優異

Nik Omar Iqbal

讚好：整潔度和職員與服務
A pleasant stay for my family
於 2023 年 12 月住了 1 晚

6/10 一般

Koh

讚好：職員與服務
Not the choice for me
Rundown hotel, definitely needs upgrading.
於 2023 年 12 月住了 2 晚

8/10 不錯

Burhan

親子同遊
During breakfast in some station the food not topping up even soft drink.
於 2023 年 11 月住了 2 晚

4/10 欠佳

Jason

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The only saving grace for this hotel was the staff were generally polite and they tried their best to provide good service. Hotel is too old and dated, cleanliness need to improve especially toilet. The hotel is noisy with many children running about and making a lot of noise during the day and even at night, so it’s not suitable for couples. Food quality was not good . It is not easy to get grab here. No shuttle service either so you have to either walk or rent vehicle in Cameron Highland. Coaches departing for Singapore do not want to pick you up at this hotel and will request you to walk to the roadside below the hotel.
於 2023 年 11 月住了 2 晚

4/10 欠佳

Martin

親子同遊
不滿：整潔度、設施服務和住宿狀況
We would not recommend this hotel. It seems out of date and feels like it has been a while since someone invested money in it. Our suite was very cold, there was mold in the bathroom. The international breakfast was not worth the money. The pool was alright for the kids to splash in, but the pool times were strict (9 am to 5:30 pm).
於 2023 年 11 月住了 2 晚

10/10 優異

mimi

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
all is ok
於 2023 年 10 月住了 1 晚

4/10 欠佳

ANIL

家人同遊
讚好：職員與服務
不滿：住宿狀況
Avoid the hotel … Horrible stay
Wifi was not working … Very limited options at breakfast buffet… Very old hotel and carpets are fully stained. You can hear water leaking noise and kids playing in above floors.
於 2023 年 10 月住了 2 晚

6/10 一般

Shim

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚

2/10 很差

Nidhi

於 2023 年 9 月住了 2 晚

6/10 一般

Soon Guan

家人同遊
不滿：整潔度和住宿狀況
於 2023 年 9 月住了 1 晚

8/10 不錯

ahmed

多人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯

Mohammed

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

8/10 不錯

Lee Siew

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Spacious Room
Condition of room is good and spacious with good farm view. Room is clean except for the musty smell, however open up with the fan on helped to clear off quite quickly. Breakfast range is quite good.
於 2023 年 9 月住了 1 晚

4/10 欠佳

Soo Ting

不滿：整潔度和住宿狀況
Apartments under name of Copthorne should also hold up its reputation. Poor maintenance & cleanliness are not good experience for first time visit.
於 2023 年 9 月住了 2 晚

2/10 很差

Neil (Austin)

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This hotel is very run down-we booked a Premium Deluxe room, and other than being large it didn’t meet basic standards. Everything was worn and very dusty. Walls were thin and neighbors noisy. Plumbing also had issues-bathtub filled with water during shower -Maintenance could not fix. Also very loud knocking noise at all hours from the water pipes. Carpet worn and dirty, given a larger room when I complained but no better. 2nd room was missing a desk lamp-we called and asked so many times as we needed the light to work at night - we were promised many times-it finally came on day 3! The location is problematic as the market causes massive traffic jams both ways all day-coming back from either side took 1-2 hours each day when it should have been 15 minutes. We tried to leave early it was so bad, but we’re told cancellations needed to be done 7 days in advance (Expedia said midnight of day before). It is rare for me to write a bad review, but unfortunately in this case I have no choice but to be honest.
於 2023 年 8 月住了 4 晚

6/10 一般

safa

親子同遊
讚好：整潔度和職員與服務
I just want to inform you that the information that was available in Expedia was not the same . For example you mentioned that the swimming pool is available however it was not. Also you mentioned spa is available but it was not. Even though in general the lace was nice and the trip is amazing.
於 2023 年 8 月住了 2 晚

4/10 欠佳

Uzma

家人同遊
不滿：設施服務和住宿狀況
Hotel bathrooms are very old and dirty,lots of small flies in the bathroom, ants are everywhere in the room, broken doors.
於 2023 年 7 月住了 3 晚

6/10 一般

Jennifer

於 2023 年 7 月住了 1 晚

10/10 優異

Hani

於 2023 年 7 月住了 1 晚

10/10 優異

Abu Hasan (KUANTAN)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
👍
於 2023 年 7 月住了 1 晚

10/10 優異

Muhammad Ikhwan

家人同遊, 親子同遊, 伴侶同遊, 寵物同遊, 商務旅客, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Dear Sir/Madam/Mr/Ms, Thank You To All For All. Great Thank You For All Cooperation. Have A Wonderfully Day! With Kind Regards, IHM
於 2023 年 7 月住了 2 晚

6/10 一般

Keita

於 2023 年 5 月住了 1 晚

6/10 一般

Yih terng

家人同遊
讚好：職員與服務
Blanket dirty, room so many hair & toilet bowl can’t accept.
於 2023 年 5 月住了 1 晚

8/10 不錯

Ahmad Mahadi

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Far enough from the main road to be quiet
於 2023 年 4 月住了 1 晚

10/10 優異

ABDULRAHMAN

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel, we get a free upgrade. Thank you.
於 2023 年 2 月住了 1 晚

8/10 不錯

Mohd safwan zaki

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2023 年 2 月住了 1 晚