Had to ring bell at front for service, lady did not speak clearly and was hard to understand!
Room is small but ok
Donna
於 2024 年 5 月住了 1 晚
6/10 一般
helen
家人同遊
2024年5月12日
The Pool was closed! The pool was the reason i chose this location. They should have posted that info!
helen
於 2024 年 5 月住了 2 晚
10/10 優異
Martin
2024年4月27日
不滿:整潔度和住宿狀況
Martin
於 2024 年 3 月住了 2 晚
sarah 於 2024年4月28日的回應
Hi MartinThank you so much for your time and good feedback.we glad that you had a Excellent stay with us.Definitelywe will look forward to see you again.Thanks
10/10 優異
Bryan
商務旅客
2024年4月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly and breakfast was hot and stay was quiet would stay again.
Bryan
於 2024 年 4 月住了 1 晚
sarah 於 2024年4月16日的回應
Hi BryanWe Really appreciate for your time and great review.we glad that you had a wonderful stay with us.Definitely we look forward to seeing you again for your next stay.
2/10 很差
Shelby
伴侶同遊
2024年4月13日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Wouldn't let me get a refund.
Had a family emergency.
Place smelt terrible and was not the cleanest.
Shelby
於 2024 年 4 月住了 1 晚
sarah 於 2024年4月16日的回應
Hi shelbysorry for inconvenience.Upon your check in you notified us that you had a emergency so front desk told you to cancel the reservation through expedia.you called expedia and they did not give you refund not the Hotel.you change your mind and told my desk that we are going to check in need to take a showerand leave.you did used the room.
10/10 優異
Jeromy
家人同遊
2024年4月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice room, clean and good breakfast. Very friendly staff too.
Jeromy
於 2024 年 4 月住了 1 晚
sarah 於 2024年4月13日的回應
Hi JeromyThank you so much for your time and great review.we glad that you had a pleasant stay with us.Definitely we look forward to see you again for your next trip to Broken Bow.Thank you
10/10 優異
Richard
親子同遊, 多人同遊
2024年4月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Kind and helpful staff
Richard
於 2024 年 4 月住了 1 晚
sarah 於 2024年4月10日的回應
Hi Richardwe really appreciate for your time and good review.we glad that you enjoyed your stay.Definitely we look forward to see you again for your next visit.Thank you
10/10 優異
Tim (WENTZVILLE)
商務旅客
2024年4月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and quiet
Tim
於 2024 年 3 月住了 4 晚
sarah 於 2024年4月7日的回應
Hello TimThank you so much for your positive feedback.we are glad to hear that you had a pleasant stay with us.we look forward to seeing you again for your future stay.thanks
2/10 很差
Jessica
2024年3月30日
不滿:整潔度、職員與服務和住宿狀況
They made me wait for over 30 mins at 2:00 am
Jessica
於 2024 年 3 月住了 1 晚
sarah 於 2024年4月1日的回應
Hello JessicaSorry you had a wait upon check in but it was not 30 minutes wait. Unfortunately you could not stay with us because we have NO PET POLICY and you had a dog with you so was given you full refund by Expedia same day.
10/10 優異
Jacqueline
伴侶同遊
2024年3月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our check in process was delightful and our host was very friendly.
Jacqueline
於 2024 年 3 月住了 1 晚
sarah 於 2024年3月31日的回應
Hello JacquelineWe really appreciate for your time and good review to tell us about your great experience.we glad that you had a wonderful stay with us.we pleasure to see you again for your future stay.
8/10 不錯
Kira
2024年3月25日
讚好:整潔度、職員與服務和住宿狀況
got us in last minute
Kira
於 2024 年 3 月住了 1 晚
sarah 於 2024年3月26日的回應
Hello kiraThank you so much for your time and good review.we glad that you and your family had a pleasant stay.we look forward to seeing you again.Thank you
8/10 不錯
April
2024年3月16日
讚好:整潔度、職員與服務和住宿狀況
April
於 2024 年 3 月住了 2 晚
sarah 於 2024年3月18日的回應
Hello AprilThank you for providing a positive review and your time.we glad that you and your family had a great stay.Hopefully we will forward to see you all again.Thanks
6/10 一般
Jon
2024年3月15日
讚好:整潔度和職員與服務
不滿:設施服務
Price and location
Jon
於 2024 年 3 月住了 1 晚
sarah 於 2024年3月16日的回應
Hello JonThank you for your time and review.we glad that you did find good location.
8/10 不錯
Amadeo
伴侶同遊
2024年3月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and clean. Breakfast can be much better though. Coffee not that great.
Amadeo
於 2024 年 3 月住了 2 晚
sarah 於 2024年3月12日的回應
Hello AmadeoThank you so much for your time and good review.we glad that you had a nice stay and glad to hear that ourhotel was clean and nice.Thank you
4/10 欠佳
Gregory
2024年3月12日
不滿:職員與服務
Gregory
於 2024 年 3 月住了 2 晚
sarah 於 2024年3月16日的回應
Hello gregorysorry you weren't satisfied during your two nights stay.we had inform you that we did not have a Handicap room available because we had wedding party already reserved that room. upon your check in day being helpful we did give you a downstairs room.
8/10 不錯
Jimmie
家人同遊
2024年3月11日
Staff was welcoming and friendly
Jimmie
於 2024 年 3 月住了 2 晚
sarah 於 2024年3月12日的回應
Hello JimmieThank you so much for your time and wonderful review.we glad to hear from you about our friendly staff.we are definitely look forward to seeing you again for your future trip.Thank you
10/10 優異
Arun Kumar Ramashankar
親子同遊
2024年3月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was good about this place!!
Nothing to complaint about.
Arun Kumar Ramashankar
於 2024 年 3 月住了 1 晚
sarah 於 2024年3月7日的回應
Hello Arun kumarThank you so much for your time and good review.we glad that you had a wonderful stay.definitely we will see you again for your future trip to Broken Bow.Thank you
10/10 優異
gary
2024年1月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay at the Microtel Inn!
gary
於 2024 年 1 月住了 1 晚
sarah 於 2024年1月31日的回應
Hello garyThank you so much for your feedback and kind words regarding the excellent experience during your stay with us.we glad that you had a great stay.we are looking forward to see you again for your next visit.Thank you
10/10 優異
Bruce
2024年1月27日
讚好:整潔度、職員與服務和住宿狀況
H
Bruce
於 2024 年 1 月住了 4 晚
sarah 於 2024年1月28日的回應
Hello BruceThank you so much for your time and feedback.we glad that you had a great stay.we look forward to see you again for your next visit.Thank you
10/10 優異
Ralph D
2024年1月20日
讚好:整潔度、職員與服務和客房舒適度
Met our needs
Hotels needs many updates. No breakfast but clean and comfortable. Hotel met our needs
Ralph D
於 2024 年 1 月住了 2 晚
sarah 於 2024年1月20日的回應
Hello RalphThank you for taking the time to write a review and share your feedback. We glad that you had a great stay.we do serve complimentary Breakfast. We thank you for your compliments regarding our cleanliness.Hopefully we will see you again for your future stay.Thank you
2/10 很差
Noah
2024年1月13日
不滿:職員與服務和設施服務
Front desk clerk was rude and the room was dirty.
Noah
於 2024 年 1 月住了 1 晚
sarah 於 2024年1月14日的回應
Hello NoahReally sorry for your inconvenience stay but i can not find your name in our check in system.thanks
4/10 欠佳
Jeff
家人同遊
2024年1月5日
They need to clean the rooms.
Jeff
於 2023 年 12 月住了 1 晚
10/10 優異
Zachary
2024年1月2日
讚好:整潔度、職員與服務和客房舒適度
New Years Trip
Old fashioned hotel. Clean and staff were exceptional
Zachary
於 2023 年 12 月住了 3 晚
sarah 於 2024年1月6日的回應
Hello zacharyThank you very much for your recent stay at Microtel inn.we greatly appreciate for your time and good review. we will definitely see you again for your next trip to Broken Bow.Thank you
10/10 優異
Manuel
2023年11月26日
Manuel
於 2023 年 11 月住了 1 晚
sarah 於 2024年1月28日的回應
Hello ManuelThank you for your time and good feedback.we glad that you had great stay.thanks
10/10 優異
Amber
2023年11月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amber
於 2023 年 11 月住了 2 晚
sarh 於 2023年11月18日的回應
Hi AmberThank you so much for your time and good feedback.we glad that you had a great stay.we will see you again for your next trip to Broken Bow.Thank you
4/10 欠佳
Carolyn Sue
2023年11月10日
不滿:整潔度、住宿狀況和客房舒適度
One of the worst hotels we’ve ever stayed in. Had a molded stink smell. Limited towels and wash cloths. This was our first time to Broken Bow.
Carolyn Sue
於 2023 年 11 月住了 2 晚
2/10 很差
Deborah
家人同遊
2023年11月7日
We were unable to stay. When I booked, I asked for pet friendly. Since microtel doesn’t allow pets, we had to stay across the road. I tried to cancel, but the app wouldn’t allow me to cancel last minute.
Deborah
於 2023 年 11 月住了 1 晚
sarah 於 2023年11月9日的回應
Hi deborahwe apologize that you were upset with our No pet policy.you should have been inform by expedia and listed on our expedia web page.we did inform you to call expedia to get your full refund.Thank you
10/10 優異
Steven
商務旅客
2023年10月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very Happy
Didn't know what to expect but was great.
Steven
於 2023 年 10 月住了 1 晚
sarah 於 2023年11月9日的回應
hi stevenThank ypu for ypur time and good feedback.we glad that you had a great stay.definitely we will see you again for your future stay.
8/10 不錯
Chuck
商務旅客
2023年10月9日
讚好:整潔度、職員與服務和住宿狀況
Good place to stay. Safe, secure and clean.
Chuck
於 2023 年 10 月住了 2 晚
sarah 於 2023年10月10日的回應
Hi chuckThank you so much for your time and good feedback.we glad that you had a great stay.we will see you again for your future stay.Thank you
6/10 一般
真實旅客
2023年10月8日
真實旅客
於 2023 年 10 月住了 1 晚
sarah 於 2023年10月10日的回應
HelloThank for your time and good review.we glad that your stay was good.
6/10 一般
Karen
2023年9月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The breakfast is eh but the room was cozy and comfortable.
Karen
於 2023 年 9 月住了 1 晚
sarah 於 2023年10月10日的回應
Hi karenThank you for your review and time.we glad that you had a comfortable stay .
6/10 一般
Kelly (Keller)
伴侶同遊
2023年9月28日
讚好:整潔度
不滿:設施服務
The lobby was hot.
Kelly
於 2023 年 9 月住了 1 晚
2/10 很差
Alicia
2023年9月24日
不滿:整潔度、職員與服務和住宿狀況
Alicia
於 2023 年 9 月住了 1 晚
10/10 優異
Cindy
2023年9月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay and we would stay again!
Very nice. Staff was nice
Cindy
於 2023 年 9 月住了 1 晚
sarah 於 2023年9月24日的回應
Hi Cindy Thank you so much for your time and real feedback.we glad that you had a great stay.Hopefully we will see you again for your next trip to Broken bow.Thanks
6/10 一般
Janet
伴侶同遊
2023年9月23日
讚好:職員與服務
It was just okay, nothing special. The hotel looks better on the outside than inside, needs a little fixing up. Breakfast needs to be upgraded.
Janet
sarah 於 2023年9月24日的回應
hi janet sorry about your inconvenience stay.we will try our best to improve.
10/10 優異
Yusuf
家人同遊
2023年9月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean n safe
Yusuf
於 2023 年 9 月住了 1 晚
sarah 於 2023年9月24日的回應
Hi YusufThank you for your time and good review.we glad that you had a great stay.we will see you again for your future stay.
4/10 欠佳
Lela
2023年9月18日
不滿:職員與服務、住宿狀況和客房舒適度
Bed were like sleeping on rocks rooms too small , staff not so friendly breakfast was waffles or toast or cereal
Lela
於 2023 年 9 月住了 1 晚
2/10 很差
Ariana
家人同遊
2023年9月3日
不滿:整潔度、職員與服務、設施服務和住宿狀況
the owners are not friendly at all, they spend their time taking care of you and very little breakfast
Ariana
於 2023 年 9 月住了 2 晚
10/10 優異
Kathy Jo (CHEYENNE)
伴侶同遊
2023年8月22日
讚好:設施服務
Great place to stay! Quiet, clean, comfortable & room was really nice! The host (owners) were so kind! Definitely a place to stay! ❤️
Kathy Jo
於 2023 年 8 月住了 1 晚
sarah 於 2023年8月23日的回應
Hi KathyThank you for sharing your feedback.We appreciate for your time and good review.we glad that you had a great stay.Definitely we will see you again for your next stay.Thank you
8/10 不錯
Karla
2023年8月21日
Karla
於 2023 年 7 月住了 2 晚
10/10 優異
Mary
2023年8月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I recommend
My husbaand and i made a spontaneous decision to visit the area. We were welcomed upon arrival, although it was quite late by the time we got there. The establishment is clean and our room was comfortable. Friendly staff and easy assess to hotel.
Mary
於 2023 年 8 月住了 1 晚
sarah 於 2023年8月21日的回應
Hi MaryReally appreciate for your time and real feedback.we glad that you enjoyed your stay.I am happy to hear that about our friendly staff and Cleanness.we hope to see you again.Thank you
10/10 優異
Eleanor
商務旅客
2023年8月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean, convenient, friendly
This hotel was a very nice place to come back to after a long day! The rooms were small but clean, and the bed was comfortable. Great water pressure in the shower. The free breakfast in the charming, plant-filled lobby had a wide array of options. The owners were welcoming and had great suggestions for things to do in the area. Would definitely stay here again!
Eleanor
於 2023 年 8 月住了 2 晚
sarah 於 2023年8月21日的回應
Hi EleanorThank you so much for your time and real good review.we glad that you had a wonderful stay.Good to hear that about our services and Hospitality.we are definitely welcoming you for your next visit.Thank you
10/10 優異
Tyler
2023年8月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great clean hotel, the staff is friendly and easy to talk to. All a round a great stay experience!
Tyler
於 2023 年 8 月住了 2 晚
sarah 於 2023年8月16日的回應
Hi TylerThank you so much for your time and good feedback.we glad that you had a wonderful stay.we Hope to see you again for your next trip.Thanks
2/10 很差
Dakota
2023年8月13日
There were bugs in the room and in the bed I had to leave couldn’t even stay
Dakota
於 2023 年 8 月住了 1 晚
sarah 於 2023年8月16日的回應
Hi DakotaSorry for any inconvenience.our property get pest control every month and we did not found any issues.thanks
8/10 不錯
Mary
家人同遊
2023年8月8日
讚好:整潔度、職員與服務和住宿狀況
The room was squeaky clean! The only thing we didn’t like was that the room was very small so we felt cramped. But it was a “micro” hotel so we shouldn’t have expected anything bigger…
Mary
於 2023 年 8 月住了 1 晚
sarah 於 2023年8月16日的回應
Hi Mary Thank you for time and your opinion.we glad that you understand about room size and everything.thanks
10/10 優異
Heather
親子同遊
2023年8月7日
讚好:整潔度、職員與服務和住宿狀況
I absolutely loved my stay this past weekend at this establishment! It was everything i was expecting plus more! The service we received was absolutely wonderful and the staff were so so kind and friendly ❤️
Heather
sarah 於 2023年8月8日的回應
Hi HeatherThank you so much for your time and five star review.we really appreciate for that.we glad that you and your family had a great stay.we hope to see you all again.Thank you
10/10 優異
ruben
2023年8月6日
讚好:整潔度
Good
ruben
於 2023 年 8 月住了 1 晚
sarah 於 2023年8月7日的回應
hi RubenThank you so much for your time and good review. Hopefully we will see you again for your next visit.Thanks
10/10 優異
Ashley
2023年8月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mini vaca
We had a great stay here staff very friendly will stay here again ❤️
Ashley
於 2023 年 8 月住了 1 晚
sarah 於 2023年8月7日的回應
Hi Ashleywe appreciate for your time and good feedback.we will definitely see you all again.Thank you
2/10 很差
Teresa
多人同遊
2023年8月2日
讚好:職員與服務
不滿:整潔度和住宿狀況
The staff was friendly however, the inside of room was outdated and had full mirrors on the back wall above the bed.
This is a personal thing for me and I just feel like I should write this review to let others know in case it is an issue for you as well.
The manager/owner did refund my money well after the cut off time and I am appreciative of that.
Teresa
sarah 於 2023年8月3日的回應
Thank you for your opinion but we never had a issue about the mirrors because it is a brand standard across the All Microtel Brand by Wyndham.our pictures are posted on our website.
6/10 一般
Brent
家人同遊
2023年7月30日
Brent
於 2023 年 7 月住了 1 晚
sarah 於 2023年8月8日的回應
hi Brent we really appreciate for your feedback and your time.