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Reviews of Martin House Motel

2 out of 5
Martin House Motel
731 S Main St, Brookfield, MO

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 76 reviews" "
Rating 8 - Good. 30 out of 76 reviews" "
Rating 6 - Okay. 14 out of 76 reviews" "
Rating 4 - Poor. 5 out of 76 reviews" "
Rating 2 - Terrible. 9 out of 76 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Dennis

Disliked: Cleanliness, property conditions & facilities
We didn't feel safe knowing primary doors were left unlocked all night. We chose not to stay the night. Just didn't feel good about the environment.
Stayed 1 night in Jun 2023

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable for the price
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Dickie

Stayed 1 night in May 2022

2/10 Terrible

Nigel

Disliked: Cleanliness, property conditions & facilities, room comfort
Spiders!
Spiders. I have at least 5 giant swollen spider bites. Guy at front counter was a real treat. Super creepy vibes. Shower went to scalding hot to cold on it’s own. Would just go back and forth. Woke up with a bunch of spider bites.
Stayed 1 night in Mar 2022
Response from Doug on 7 Mar 2022
We have presto-x do our rooms for pests you response is the only complaint we have gotten. Sorry you did not enjoy your stay with us.

6/10 Okay

Joni

Fine for overnight stay
Stayed 1 night in Mar 2022
Response from Doug on 8 Mar 2022
Hope your stay was good for you,but with only a 6 out of 10 rating something must have not been ok

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the price
A little run down, but nice for the price. The water was hot and the beds were comfortable
Stayed 1 night in Feb 2022

8/10 Good

Vicky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old with very clean rooms.
Stayed 1 night in Feb 2022

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is amazing! Well maintained and clean property. Building is old but well kept up. If you are looking for a cheap stay in a clean and safe location close to the highway this is your place. Check in dated but friendly. We enjoyed out stay and would recommend.
Stayed 1 night in Oct 2021
Response from Staff on 3 Nov 2021
Thank You. Glad you enjoyed your stay.

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room
Room was really small, but was clean.
Stayed 1 night in Oct 2021
Response from Staff on 3 Nov 2021
Thank You. Glad you had a nice stay.

8/10 Good

KURT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice old motel that has been maintained well. It isn’t the Marriott, but the operator was very cordial and the night we spent there was pleasant. Good value for the money. We were looking for a place to sleep well and we did.
Stayed 1 night in Aug 2021
Response from Staff on 8 Aug 2021
Thank you Kurt!!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good
Stayed 1 night in Jul 2021
Response from Staff on 14 Jul 2021
Thank You!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is old , but well maintained and the staff is courteous and friendly. Small town, family owned and operated. I would stay there again.
Stayed 1 night in Jul 2021
Response from Staff on 9 Jul 2021
Thank You!!

6/10 Okay

Diana

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff clean rooms and good coffee
Stayed 1 night in Jun 2021

6/10 Okay

Jack

Liked: Room comfort
Disliked: Property conditions & facilities
The Motel was very old, but clean
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive comment I have is that the manager was a friendly old biker. The room has not been updated in about a century! The mattress was old and lumpy, There were rubber sheets (that should tell you about the clientele) Now the supposedly fitted sheet which must have ripped was patched. It wouldn't stay on the bed and I kept touching the rubber with my skin (AGGHHH!). The walls were paper thin and you could hear other conversations as clearly as if you were in the room. The trains that came thru were as noisy as the other guests who were aruging as they arrived. If that ain't enough, the bathroom door didn't close! (more noise) Would I stay there again? Not on your life!
Stayed 1 night in Feb 2021
Response from Manager on 5 Feb 2021
The mattress was new 2 months ago. Sorry you did not like our accommodations. But it seems I will not see you again to apologize.

2/10 Terrible

Charity

Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2020
Response from Doug on 14 Oct 2020
With a 2 of 5 review you must not have liked something. Sorry you did not like it.

10/10 Excellent

La

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the best motel
Just one of the best motel Super clean amazing people working there I just loved it
Stayed 1 night in Sep 2020
Response from Doug on 3 Oct 2020
Thank You!!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived very late in the evening and was happy to find the beds were incredibly comfortable. The staff was very friendly.
Stayed 1 night in Sep 2020
Response from Doug on 2 Oct 2020
Thank You!! Glad you enjoyed your stay.

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good-
Stayed 1 night in Sep 2020
Response from Doug on 7 Oct 2020
Thank you for your stay.

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is older and has a little retro style about it. It is made of cider block and is quieter than many new hotels built from wood. We had good stay during some really hot humid weather and the window AC worked great.
Stayed 4 nights in Jul 2020

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great Customer Service
Each time I have stayed at the Martin House Doug has always called me if I was late getting in to Brookfield. He is very friendly and goes out of his way to make your stay good.
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Spend a few more dollars elsewhere.
Very damp with mildew occupying the corners. The motel is better than nothing and did have great WiFi.
Stayed 1 night in Jun 2020

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly but the place is a bit run down. Shower was pretty gross. Loud neighbors that we were put right next to despite most rooms being empty.
Stayed 1 night in Feb 2020

6/10 Okay

Dana, Marshall, MI

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Leftover tobacco smoke smell in common areas even after extensive cleaning. Room itself seemed OK. Not recommended if you or a loved one are sensitive to smoke smell. Staff friendly and courteous. Price quite reasonable. You get what you pay for - a no frills place to sleep and shower.
Stayed 1 night in Jan 2020

2/10 Terrible

Shelley

Disliked: Property conditions & facilities, room comfort
Never will stay there again
This is my second stay there and only because the other motel in town was full did I stay there again. The bed is horrible and hard. The heat didn’t work and I was cold all night.
Stayed 1 night in Dec 2019
Response from Norv on 30 Dec 2019
I believe you may have the review on the wrong Motel. Most of out mattresses are new and the heat / ac will run you out of any room we have. I was working here last night and never received a call or complaint from anyone.

6/10 Okay

Doug

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The property is older but very clean. Rooms very quiet and the beds slept well. I would stay there again.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The man swore at me while checking in. I wouldn’t stay here ever again.
Stayed 1 night in Oct 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy room. Nice bed. Quiet area. Would stay there again.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Check in was quick and easy the bed was very uncomfortable hard as a rock
Stayed 1 night in Oct 2019
Response from Doug on 8 Oct 2019
Sorry you did not like your bed what room were you in, for my information. Thank You,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
A very nice home-owned motel. It was very pleasing but if you are expecting Holiday Inn Express...no. Room was very clean, well taken care of, with older infrastructure, but very quiet, GREAT wi-fi, and very accessible. Yes, I would stay here again.
Stayed 1 night in Sep 2019
Response from Norv on 6 Oct 2019
Thanks for staying with us and for the positive comment. we'll look forward to you staying again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2019

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very sweet and friendly. And the place was clean. The man working the front desk always greeted me with a smile.
Stayed 1 night in Aug 2019
Response from Norv on 24 Aug 2019
Thank you so much for staying with us.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Aug 2019

8/10 Good

Greg, Overland Park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little worried at first, but the accomodations were great, very clean, and my non smoking room did not even have a hint of smoke. The price was great too.
Stayed 1 night in Jul 2019
Response from Norv on 1 Aug 2019
Thank you for staying here as well as giving a review.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Motel is old but clean. The staff have always been friendly. For the price, it's a good place to stay if you are not overly picky.
Stayed 2 nights in Jul 2019
Response from Norv on 25 Jul 2019
Thank you for staying with us. We appreciate your business as well as your review.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Wslt, Marceline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I messed up and booked a smoking room. The kind lady st the front desk was happy to move us to a nonsmoking room. And it was a much nice room too. We even had a view of the water tower.
Stayed 1 night in Jul 2019
Response from Norv on 13 Jul 2019
We hope you had a nice stay. We try to accommodate so that your experience here is a positive one. Thanks for choosing us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a family owned no frills hotel. Clean and comfortable. When I am in the area I will stay there again. Price is great.
Stayed 1 night in May 2019
Response from Norv on 19 May 2019
Thank you for staying with us while you were in town. Your business is appreciated and we look forward to you staying with us again.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
bath fixtures and entry door old needed refinshing
Stayed 1 night in May 2019
Response from Norv on 19 May 2019
Thanks for staying with us. We have replaced all the entry doors on the north hall and we have purchased all new entry doors for the south hall. We have an installed that is supposed to start working on replacing those next week. Thanks for staying with us.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very clean and accommodating. An older building. You can hear much of what is going on around you, but well worth the price for a night’s stay.
Stayed 1 night in Apr 2019
Response from Norv on 8 May 2019
Thanks for choosing to stay here.