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我家酒店 - 南達科塔布魯金斯的評價

3 out of 5
我家酒店 - 南達科塔布魯金斯
711 32nd Ave, Brookings, SD

評價

9.2

卓越

10 分評分,優異;526 則評價中有 359 則" "
8 分評分,不錯;526 則評價中有 125 則" "
6 分評分,一般;526 則評價中有 28 則" "
4 分評分,欠佳;526 則評價中有 9 則" "
2 分評分,很差;526 則評價中有 5 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

8.4/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

HAI

讚好:整潔度、職員與服務和客房舒適度
於 2017 年 6 月住了 2 晚
Rose 於 2017年6月16日的回應
We appreciate your business and hope to see you again. Rose General Manager

10/10 優異

Dale

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and nice sized rooms
於 2024 年 4 月住了 1 晚

8/10 不錯

Kirk

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a great place, enjoyed our visit
於 2024 年 4 月住了 1 晚

8/10 不錯

Candida

讚好:整潔度、職員與服務和住宿狀況
Great for concerts at Swiftel!!
於 2024 年 3 月住了 1 晚

8/10 不錯

Donald

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms have a full size fridge, which was helpful for our stay. Bed was comfy. No breakfast or gym, which we prefer.
於 2024 年 4 月住了 1 晚

10/10 優異

Carime

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Right across from the Dacotah Event Center which is why we came-for a concert there. Friendly checkin/checkout staff, clean, easy parking, close to restaurants/shopping.
於 2024 年 4 月住了 1 晚

2/10 很差

Jason

家人同遊
讚好:整潔度、職員與服務和設施服務
Went to check in at 3pm and 2 of our 3 rooms were not even ready. Check in time was 3pm. Those rooms should have been ready. Checkout is at 11am. More staff should be added to ensure that rooms are ready for checkin AT check in time. We had a wedding at 4pm and we were parents of the bride. We had to slip away to get checked into our rooms and still couldn’t get our stuff dropped in the rooms because they were not ready. Rooms were nice but the inconvenience of check in really left a sour taste in our mouth.
於 2024 年 4 月住了 1 晚

10/10 優異

Bobbi

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Clean and quiet
於 2024 年 4 月住了 1 晚

10/10 優異

Dan

於 2024 年 4 月住了 1 晚

10/10 優異

Keith

讚好:整潔度、職員與服務和住宿狀況
Great value
於 2024 年 4 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年4月15日的回應
Keith,Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us. If there is anything we can do for you in the future don't hesitate to give us a call.

6/10 一般

Donald

家人同遊
讚好:設施服務和住宿狀況
不滿:整潔度
Multiple huge long hairs in the shower and no one to come clean them. No manager on duty to help with issue.
於 2024 年 3 月住了 1 晚

4/10 欠佳

gary

於 2024 年 3 月住了 1 晚

10/10 優異

Brenda

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年3月26日的回應
Brenda,Thank you for taking the time to leave us such a great review. We are glad to see that you enjoyed your stay. If there is anything we can do for you in the future let us know.

10/10 優異

Vicki

讚好:整潔度、職員與服務和住宿狀況
Clean and comfortable rooms.
於 2024 年 3 月住了 3 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年3月26日的回應
Vicki, Thank you for taking the time to leave us with a positive review. We pride ourselves on our quality of service and cleanliness. We appreciate the kind words. We hope to have you stay with us again soon.

8/10 不錯

Angela

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年3月26日的回應
Angela,We appreciate you taking the time to leave us a review. We are glad to see that you enjoyed your stay with us. We love hearing feedback from our guests, so if there is anything we can do to make your next stay more enjoyable, please let us know.

6/10 一般

Stewart (Saskatoon)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
All good for property but did not have a breakfast available
於 2024 年 3 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年3月21日的回應
Stewart,Thank you for taking the time to leave us a review. We really appreciate the feedback. We do not have a continental breakfast yes, however we do have a breakfast option for purchase from our MyStore. I know this is not ideal, but is a great option in a pinch. We are glad you enjoyed our property and hope you come again soon.

10/10 優異

Jessica

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年3月12日的回應
Jessica, Thank you for taking the time to leave us with a positive review. We hope to have you stay with us again soon.

10/10 優異

Kimberly

讚好:整潔度、職員與服務、設施服務和住宿狀況
I stay here about every 3 months for 4-5 days. If there is an event in town, it’s usually at the facility within walking distance to the hotel. Always feel safe as I often travel alone. Full size refrigerator and kitchenette area.
於 2024 年 3 月住了 3 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年3月12日的回應
Kimberly, Thank you for taking the time to leave us with a great review. I am happy to hear that you enjoy staying with us. If there is anything we can do for you in the future, don't hesitate to let us know.

4/10 欠佳

Valerie

於 2024 年 3 月住了 2 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年3月26日的回應
Valerie,Thank you for taking the time to leave us a review. We are sorry to hear that your stay was anything less than perfect. If you have any notes or comments to share we would love to hear them. Feedback from our guests is the best way for us to improve. We hope to have you stay again soon, so we can improve on this recent stay.

10/10 優異

Teresa

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Very clean and comfortable room in quiet hotel. Comfy beds with extra pillows. Adjusting temp in room was easy. Staff interactions were excellent!
於 2024 年 2 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年2月27日的回應
Teresa, Thank you for taking the time to leave us with a wonderful review. We appreciate the kind words, and are glad that you enjoyed your stay with us. We hope you stay with us again soon, and if there's anything we can do in the future let us know.

8/10 不錯

Mandefrot

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Exceptional customer service!
於 2024 年 2 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年2月21日的回應
Hello,Thank you for taking the time to leave us with a review. Customer feedback is the best way for us to improve. We appreciate the kind words, we pride ourselves on offering great service to our guests. We hope to have you stay again soon, and if there is ever anything you need, let us know.

8/10 不錯

Brady

於 2024 年 2 月住了 2 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年3月21日的回應
Brady,Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay. We hope to have you stay again soon.

10/10 優異

Kathy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is very clean and had everything we needed!
於 2024 年 2 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年2月14日的回應
Kathy, Thank you for taking the time to leave us this great review. We're glad to hear that you enjoyed your stay with us. We hope to have you stay with us again soon. If you ever need anything don't hesitate to let us know.

10/10 優異

Kara (Aberdeen)

讚好:整潔度、職員與服務和住宿狀況
The hotel was clean, comfortable, quiet and check in was easy with friendly service. Convenient to walk over to the Dacotah Bank Center and back. Also enjoyed that there was a restaurant next door so could park and walk to that as well.
於 2024 年 2 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年2月14日的回應
Kara,Thank you for taking the time to leave us this wonderful review. We're glad you appreciated, our cleanliness and service. We pride ourselves on our quality of service. We hope to have you stay with us again soon.

10/10 優異

Kristy Jo

於 2024 年 2 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年3月20日的回應
Kristy, Thank you for taking the time to leave us with a wonderful review. We are glad to hear that you enjoyed your stay with us. We hope to have you stay with us again soon.

10/10 優異

Alex

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good experience
The room was comfortable. The staff was helpful and respectful. The room stayed a little warm even after turning the heat down.
於 2024 年 1 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年1月24日的回應
Alex,Thank you for taking the time to leave us with this positive feedback. We are glad to hear that you enjoyed your stay with us. If there is anything we can do to improve your next stay let us know. Thanks again.

8/10 不錯

Amanda

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年1月24日的回應
Amanda, Thank you for taking the time to leave us with a review. We really value feedback, so if there is anything we can do to improve your next stay, let us know. Thanks again.

10/10 優異

Dan

讚好:整潔度和住宿狀況
於 2024 年 1 月住了 2 晚
-MyPlace Brookings GM, Mason Ashburn 於 2024年1月9日的回應
Dan,Thank you for taking the time to leave us with a wonderful review. We are glad to see that you enjoyed your stay with us. We hope you choose to stay with us again soon.

10/10 優異

Kevin

於 2023 年 12 月住了 5 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年12月31日的回應
Kevin, Thank you for taking the time to leave us with a positive review. We're glad to see that you enjoyed your stay. We hope you choose to stay with us again soon.

10/10 優異

Jennie

讚好:整潔度、職員與服務和住宿狀況
Very clean, quiet, and comfortable beds!
於 2023 年 12 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年12月24日的回應
Jennie,Thank you for taking the time to leave us with a wonderful review. We appreciate the kind words and, and are happy to hear that you enjoyed your stay. We hope you stay with us again soon.

10/10 優異

Rene

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wry clean. Easy to access. Wish they stocked kitchens with plates and silverware. No pans either. The kitchenette isn’t much good if they don’t provide the basic necessities. Otherwise it was nice. Large fridge was nice.
於 2023 年 11 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年12月24日的回應
Rene,Thank you for taking the time to leave us with such a positive review. I understand your frustration with the kitchen not being stocked with cookware. We do not provide those amenities in-room, as we do not have an efficient or economical way to clean and restock all of the cookware between guests stays. Again, thank you for the positive review. We hope to have you stay with us again soon.

6/10 一般

真實旅客

讚好:整潔度和職員與服務
Clean and decent
Check in service fine, room very clean, nice space. Only complaint was bed sagged terribly to the middle, and bed comfort important part of hotel.
於 2023 年 11 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年11月21日的回應
Anonymous, Thank you for the review. I'm sorry to hear that experienced this issue during your stay. I agree bed comfort is of utmost importance when it comes to hotel stays. Our property is under new ownership as of June 2022. They are invested in renovating and improving the property. This involves replacing all mattresses (when the budget allows) as well as many other improvements which have already begun. Again sorry for your inconvenience. We hope to see you again soon, so you can experience more of the new upgrades we will be completing.

8/10 不錯

Katie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean large room. Kind of expensive for no breakfast.
於 2023 年 11 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年11月21日的回應
Katie, Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your room. We take pride in our quality and cleanliness. It looks like the date(s) you stayed with us, there were several events in town. Rooms were in high demand because of these events, which was a driving factor in the cost of our rooms. Again thank you for the review, we hope to see you again soon.

10/10 優異

Rene

家人同遊
Very nice upgraded hotel.
Very clean. Easy checkin. Parking is great and free. Rooms look like they have new carpeting. Equipped with stove top, microwave, fridge ( large size) and sink with cabinets. Slept well and I don’t always since I have back issues.
於 2023 年 11 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年11月21日的回應
Rene,Thank you for taking the time to leave us a wonderful review. We're glad to hear that you enjoyed your stay and had nothing but positive things to say. We hope to see you again soon, and if there is anything we can do, make sure to let us know.

10/10 優異

Mark

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very well kept and clean.
於 2023 年 11 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年11月15日的回應
Mark,Thank you for taking the time to leave a great review. We take great pride in the quality and cleanliness of our property. I will make sure to let the maintenance and housekeeping know about your review. We hope to see you again soon, and if there's anything we can do for you make sure to let us know.

10/10 優異

Victoria

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Perfect location when going to a concert in Brookings.
於 2023 年 11 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年11月15日的回應
Victoria,Thank you for taking the time to leave us a wonderful review. Our location being in close proximity to the Dacotah Bank Center is on of our key features enjoyed by many of our guests. We hope to see you again soon.

10/10 優異

Joseph

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年11月15日的回應
Joseph,Thank you for taking the time to leave us with such a wonderful review. We hope to see you again soon. If we can do anything for you in the future let us know.

10/10 優異

Mark

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Easy to find and easy access to shops and the freeway
於 2023 年 11 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年11月15日的回應
Mark,Thank you for taking the time to leave a positive review. We hope to see you again soon, and if there is anything we can do for you let us know.

10/10 優異

Teresa

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年11月5日的回應
Teresa,Thank you for taking the time to leave us a review. We are glad to see you enjoyed your stay. If there is anything we can do for you in the future don't hesitate to give us a call.

10/10 優異

Kevin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant stay
Clean, well kept, quiet and a good location. I will stay here again.
於 2023 年 10 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年10月29日的回應
Kevin,Thank you for taking the time to leave us the wonderful review. Guest feedback is crucial to our success and lets us know exactly where we are at. We are glad you enjoyed your stay with us. If there is anything we can do on your next visit please let us know.

10/10 優異

Volney

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place
於 2023 年 10 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年10月27日的回應
Volney,Thank you for the taking the time to leave this review. We're glad to see you enjoyed your stay with us. If there is anything we can do for you next time, let us know.

10/10 優異

Scott

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年10月27日的回應
Scott,Thanks for taking the time to leave us a stellar review. We are glad you enjoyed your time with us. If we can do anything for you next time let us know and we will get it done.

10/10 優異

Leslie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年10月25日的回應
Leslie,Thank you for taking the time to leave us such a positive review. They certainly help boost our appeal and are greatly appreciated by the staff. If there is anything we can do for you next time please let us know.

10/10 優異

Fred

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean rooms n staff was very nice
於 2023 年 10 月住了 2 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年10月27日的回應
Fred, Thanks for the review taking the short time to share with us is really appreciated. Staff loves to hear feed back, so I will let them know you enjoyed your room and the hospitality. If we can do anything for you next time let us know.

6/10 一般

Marilyn

家人同遊
不滿:設施服務
I reserved the hotel for the kitchen only to find that it wasn’t supplied with anything. Not even a spoon to eat our yogurt. We’d have to bring our own - which I don’t recall seeing stated anywhere - or buy it. So if you’re expecting to use the kitchen you have to bring your own plates, bowls, silverware and pans, towels, napkins, etc. Just found that really inconvenient. nice hotel!
於 2023 年 10 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年10月24日的回應
Marilyn, As you stated we do offer all of the kitchen items you mentioned, for sale in our MyStore. We have plastic cutlery available upon request as well. The reason these items don't come pre stocked in each room, is we do not have an efficient and affordable way to resupply these items after each guests stay. As well most of our guests do not use these items, however the guests who may need them, can find them in our MyStore. Thanks for taking the time to share your thoughts.

8/10 不錯

Cameo

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was all great but major disappointment that you don’t serve breakfast! Then to say you serve breakfast in bed is a joke when it’s frozen food that you heat up in a microwave
於 2023 年 10 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年10月24日的回應
Cameo,Our breakfast option does unfortunately come at an additional cost. This is to avoid unnecessary cost for guests who do not use /consume breakfast. At other locations the cost of that extra amenity would be worked into the price for all guests stays. Other than the breakfast we are glad to hear you enjoyed stay with us. Thank you for taking the time to leave us with a review.

8/10 不錯

Jill

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年10月24日的回應
Jill,Thank you for taking the time to leave us with a review, the staff really appreciates any feedback we can get. If we can do anything for you in the future please let us know.

10/10 優異

Kimberly

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Stayed at this hotel because we were attending a concert very close to the hotel. It was perfect for the concert. I have stayed at this hotel and it is always been fine with me. It close to a good restaurant and in a convenient to most of Brookings.
於 2023 年 10 月住了 3 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年10月24日的回應
Kimberly, Thank you for taking the time to leave such a wonderful review. Reviews like yours help us immensely, and are greatly appreciated by the staff. If we can ever do anything to improve yours stays with us in the future please let us know.

10/10 優異

Thomas

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice! Well maintained
於 2023 年 10 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年10月24日的回應
Thomas, Thank you for taking the time to leave us a positive review. They really help, and are appreciated by the staff. If there is anything we can do to improve your next stay let us know.

10/10 優異

Cheryl

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My only complaint is that there isn’t a nightlight in the bathroom.
於 2023 年 10 月住了 1 晚
-MyPlace Brookings GM, Mason Ashburn 於 2023年10月17日的回應
Cheryl,Thanks for the helpful suggestion, we may look into implementing that in the future. We're glad you took the time to leave us a review. If there is ever anything we can do for you let us know.