「The best thing about Smith Rock Chalets is the view. To begin, the road in is over a mile (2.2km) of rough gravel. The shower has slightly warm water, at best. The wood kitchen chairs are uncomfortable, and the couch (hide-a-bed) in the loft (TV room) is equally uncomfortable. The bed was fairly soft but not too bad to sleep on. The weather wasn’t great while I was there so we didn’t use the pool or hot tub so can’t comment. I could not recommend the place.」
「Positives - breakfast was good and staff was kind in the kitchen. Hotel was quiet.
Negatives - two of our travellers left with eye infections that we can only trace back to lack of room cleaning. We were asked if we wanted room clean and said yes - but nobody showed up in multiple night stay and we needed to call a few times to ask for help. When we asked for a one hour late checkout the way we were dismissed because we were “there for hockey” was very disappointing. We won’t stay here again.」